Patricia Eden Resume
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Patricia Eden has over 20 years of experience in customer service roles, including as a call center representative, cashier, and customer service manager. She has a history of promotions based on strong performance. Her most recent roles were as a staffing replacement specialist and call center representative assisting customers with online orders. She has experience scheduling employees, handling customer issues, and reviewing work for quality control.
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Windy Brooks has over 15 years of experience in customer service, human resources, and training roles. She is seeking a position as a customer service manager, HR specialist, or trainer where she can utilize her strengths in time management, problem solving, listening, and being a self-motivated team player. Her professional experience includes roles in customer service, HR, collections management, quality assurance, and training at several companies.Desiree Misamore 8:16 
Desiree Misamore 8:16 Desiree Misamore
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Desiree Misamore provides a resume summarizing her work experience over the past 16 years, including positions in customer service, administrative support, visual merchandising, and management. She has a bachelor's degree from Colorado Technical University and is proficient in Microsoft Office applications. References are provided from 5 previous supervisors.Patricia Eden Resume
- 1. Patricia Eden 29 Heron Ct Newark, DE 19702 302-261-6540/302-312-7512 trishaeden1950@yahoo.com Summary of Skills Customer Service in a Call Center environment, related work, Quality Control Specialist. Have perfect attendance, also Customer Service Manager and Frontline Supervisor. Employment History 05/13 - 11/13 Integrity Staffing Replacement Specialist for Amazon.com Conducted interviews on all eligible applicants, scheduled orientation and gave work schedule, including start date and time. Did drug tests and initiated background checks. Assisted Recruiting Manager when needed. 12/12 - 02/13 Promgirl through Integrity Call Center Rep. Answer phones, process orders, answer emails and live chats. Troubleshoot problems, give links to sites and store location. Assist customers with choosing style of dress or gown for upcoming event. 10/12 – 11/12 Integrity Staffing GSR Greet all incoming applicants, assist them in the pre-screen and application process, skills test and then completion of the application prior to watching the video and then being interview by a recruiter. Explained that all applicants must get at least 17 out of 20 questions correct in order to continue. 02/12 – 11/12 Hardees crew member. Did all produce and prep for the front end. 04/10 – 09/11 BJ’S Wholesale Club Cashier for first 90 days then promoted to Frontline Supervisor. Assisted cashiers and management when needed, did voids, overrides, suspends. Gave out and collected monies. Assisted customers in all requests for items not found, also assisted in Food Court when needed. 12/06 – 01/10 Walmart Cashier from 12/06 – 07/07, then promoted to Customer Service Manager. Scheduled breaks/lunches for at times up to 45 cashiers. Did voids, overrides, suspends. Ran and collected monies. Assisted management, customers and cashiers when needed.
- 2. 07/97 – 10/06 Comcast Cable CAE from 07/97 – 07/01, then became member of the Quality Control Unit. There we would review all orders placed by CAE’s to verify accuracy. Any errors made would be corrected and an email would be sent to the CAE’s Team Leader. Attend team meeting to inform CAE’s of any new structures or guidelines that needed to be adhered to. 04/97 – 07/97 Protocol Temp Agency for Suburban Cable- Worked as CAE on a temp assignment and then hired on permanent full time in 07/97. I have also worked in a Credit Card Call Center. Education 05/95 – 09/95 First Step Program Passed GED August 1995. 09/89 – 10/89 Institute for the Development of Human Resources General Clerical Certificate. References Available Upon Request