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KQM-BR01-V00
1. When to use Plan  Do  Check  Act
 As a model for continuous improvement.
 When starting a new improvement project.
 When developing a new or improved design of a process, product or service.
 When defining a repetitive work process.
 When planning data collection and analysis in order to verify and prioritize problems
or root causes.
 When implementing any change.
2. Meaning:
PLAN:
Establish the objectives and processes necessary to deliver results in accordance with the
expected output. By making the expected output the focus, it differs from other techniques in
that the completeness and accuracy of the specification is also part of the improvement.
DO:
Implement the new processes. Often on a small scale if possible.
CHECK:
Measure the new processes and compare the results against the expected results to
ascertain any differences.
ACT:
Analyze the differences to determine their cause. Each will be part of either one or more
of the P-D-C-A steps. Determine where to apply changes that will include improvement.
When a pass through these four steps does not result in the need to improve, refine the scope
to which PDCA is applied until there is a plan that involves improvement.
If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55
minutes determining the proper question to ask, for once I know the proper question; I could solve the
problem in less than five minutes. Albert Einstein

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PDCA

  • 1. KQM-BR01-V00 1. When to use Plan Do Check Act As a model for continuous improvement. When starting a new improvement project. When developing a new or improved design of a process, product or service. When defining a repetitive work process. When planning data collection and analysis in order to verify and prioritize problems or root causes. When implementing any change. 2. Meaning: PLAN: Establish the objectives and processes necessary to deliver results in accordance with the expected output. By making the expected output the focus, it differs from other techniques in that the completeness and accuracy of the specification is also part of the improvement. DO: Implement the new processes. Often on a small scale if possible. CHECK: Measure the new processes and compare the results against the expected results to ascertain any differences. ACT: Analyze the differences to determine their cause. Each will be part of either one or more of the P-D-C-A steps. Determine where to apply changes that will include improvement. When a pass through these four steps does not result in the need to improve, refine the scope to which PDCA is applied until there is a plan that involves improvement. If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question; I could solve the problem in less than five minutes. Albert Einstein