Peace, Love, and Engagement Roadshow
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Rue La La, a leading force in the evolution of online/mobile commerce, is also pushing the bounds of People practices, starting with the Why. This deck was recently personally rolled out to all Rue La La Associates. We hope you dig it.
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Peace, Love, and Engagement Roadshow
- 1. (c) 2015 RueLaLa. All Rights Reserved. Peace, Love and Engagement Roadshow
- 2. GREAT BEING HERE WITH ALL OF YOU! 2
- 3. WHAT WE WILL COVER Update 2015 People Goals/Introduce a New Philosophy Link our Goals with Whys: Rues and Yours Why the Why is so Important? How (at a high level) We are Going to Reach our Goals A Taste of a How in Action What (the sheesh) does People do? We Believe/The Choice is Yours
- 4. PEOPLE LIFECYCLE 4 Competency Model/Career Mapping/ Promotion Process Rue U Health & Wellness Mentorship Grow Spirit Recognition Service Internal Communications Compensation Culture Engage Partner with departments Acquire/ Onboard Partner with departments Develop sourcing strategies/ build pipelines Define and adhere to processes Engage from signature Benefits Support Compliance HRIS (Software) Payroll Next Step Program Retire Exit Interviews Alumni Boomerang
- 5. NETFLIX STOCK PRICE 5 When culture deck was rolled out Strategic blunder
- 6. MAKE RUE A GREAT PLACE TO WORK 6 I WANT RUE TO BE THE MOST MEMORABLE PROFESSIONAL EXPERIENCE OF YOUR LIFE! Looking back20 (?) years from now I want you all to be able to say, with pride, I was there when...
- 7. 7 TO 油DO 油THIS 油WE 油MUST 油ALL 油BE 油ENGAGED 油 Engaged Disengaged Actively disengaged 13% 63% 24% Gallup: 2013 State of Global Engagement Survey Engagement is a choice! My goal: to get us all in this delicious piece of the pie
- 8. 8 Cause we have FREAKISHLY humungous opportunities ahead of us To grow the business To improve ourselves And to impact the world The Big world Your world
- 9. 9 ENGAGEMENT IN BROAD TERMS STARTS WITH THE WHY MEMBERS: WHY SHOULD I SHOP AT RUE? BRANDS/PARTNERS: WHY SHOULD I GIVE RUE MY BRAND? CANDIDATES: WHY SHOULD I JOIN RUE? YOU: WHY SHOULD I GIVE RUE MY DISCRETIONARY ENERGY / THE TIME OF MY LIFE?
- 10. Without knowing what your personal Why is (and we will get to that eventually) Ill bet you all want to leave the world better than you found it. 10
- 11. 11 THE PEOPLE WHO RUN OUR BRANDS All want the same thing. CANDIDATES OUR MEMBERS Guess what?
- 12. 12 TO IMPROVE THE HUMAN CONDITION Confidence is that feeling by which the mind embarks in great and honorable courses with a sure hope and trust in itself. Cicero
- 13. 13 WHAT ARE WE REALLY DOING ALL DAY LONG?
- 15. 15 WE INSPIRE CONFIDENCE. By the brands we sell In our Members to achieve more As as calling to action for candidates And to grow yourselves beyond your expectations
- 16. 16 I WANT YOU TO HAVE THE CONFIDENCE TO REALIZE YOUR DREAMS.
- 17. 17 THOSE WITH A WHY CAN SURVIVE ALMOST ANY HOW. Viktor Frankl Psychiatrist, Holocaust Survivor Why is this purpose thing so important? From experience, realizing goalsRues, your teams, your own is dramatically easier if you have a purpose behind you especially if it aligns with your personal Why!
- 19. 19 CONFIDENCE, ESPECIALLY THE CONFIDENCE TO LIVE LIFE ON YOUR TERMS CAN MOVE WORLDS. (anyone know how many slightly engaged people signed the Declaration of Independence?)
- 20. 20 Ok, enough of the Why stuff for now Lets move to the How! Confidence begets happiness we want you happy!
- 21. 21 (BTW, are you digging this groove?)
- 22. 22 1. Values Our How starts with our Values which have a cascading effect 2. Expectations 3. Behaviors 4. Results
- 23. 23 Values Define our cultural parameters. Used from hiring to promotion. Reflect who we are, how we want to be treated, and what we hold most dear to us. Values frame expectations.
- 24. 24 Expectations At the highest level, we expect you to be actively ENGAGEDin work, and life. If you arent, we will try to help you find something else to do, within or outside of Rue (If you ever feel Rue is not the street for you, let us know!) Expectations drive behaviors. Its all life.
- 25. 25 Behaviors How can you tell if someone is engaged? And they realize we are all in this thing together! Behaviors bring about results. They apply their fullest selves to whatever they are doing. No complaints or sniping; simply work to improve.
- 26. 26 Results What sort of results do we (really) want? We want you happy. Fulfilled. Jazzed to be part of something that is improving worlds. We hope Rue will be the most memorable professional experience of your life!
- 27. 27 Wed like try to give you skills, tools, and confidence you need to kick ass at work and in life. Its all life.
- 28. 28 I have noticed If you trust us, why do we need all these policies? Cultures built on policy have a hard time engendering trust. (Mind you, Rue is ahead of the curve here already.) What if we use our Values as a first screen when making people-related decisions?
- 29. Kind: Have you put yourself in the others shoes? Have you put their needs ahead of your own? Passionate: What does your gut say is the right thing to do? Collaborative: Have I included all critical people? How can this effort be a win/win? Tenacious: Have you given this effort your engaged focus? Have you exhausted all tools, processes, and points of view? Decisive: Are you kicking something down the Rue or attacking it head on? Innovative: Can you push new bounds? Can this effort position us as leaders in whatever role you are playing? Example of Potential Values Screens
- 30. 30 But wait, you may say. This means I may have to make a decision. Exactly! We trust you can make a very good effort to figure things out. We are giving you the power. And if the answer is still elusive, involve others, escalate, ping the People Team, Legal, and/or consult the Handbook (but only as needed*). * Note: be aware there can be legal implications of some actions. If anything requires signature or If there is ever a question, please reach out to legal@ruelala.com.
- 31. 31 Why is this so important? In order for Rue to meet its (freakin huge) potentials, we must equip you all to make decisions, take risks, accept that failure is part of growth, and continually improve versus constantly reacting in the weeds.
- 32. 32 It is all about how we spend the time of our lives.
- 33. 33 A first application of our Values (and there will be more coming) Performance Reviews
- 34. 34 Facts are: Traditional (yearly, graded) performance review processes have no positive impact on company performance. The only visceral impact they have is that voluntary attrition the employees companies want to keep as they can find jobs on the marketincreases post-delivery. (And I want ALL of our Associates to be people others crave to have.)
- 35. 35 We should focus our energy competing with the market, not each other.
- 36. 36 As of NOW, we are making the traditional performance review model obsolete. If we are all engaged (top 15%?), why the need? What is not changing? Goalsbusiness and growthand feedback. What is changing? No more emotional baggage of grading. Purpose, format, frequency and tools.
- 37. 37 In their place, starting Q1 2016, we will be initiating the Growth First Program. Managers will be given additional training and tools. 4X/year, they and teams will be briefly surveyed with the underlying concept of: If no or maybe, the question becomes what can we try to do to help you? If this Associate told me they were considering leaving, would I fight hard to keep them?
- 38. 38 I fully realize there are MANY questions that will start gnawing at your beautiful brains as this change sinks in 1. Dont Panic 2. Details will be coming soon
- 39. We believe in 10 things 1. In inspiring confidence in our 15 million members to achieve more 2. In inspiring confidence in you to realize your dreams 3. That our business is changing both retail and societal paradigms 5. That trying to living our values could increased personal and corporate growth 6. We dont know what we dont knowand this is a source of strength 8. We should compete with the market, not each other 7. Multiple failures and continual iteration are the ingredients for success 9. Its all life 4. That being engaged is the key to the happiness of productivity 10. We hope Rue will be the most memorable professional experience of your life
- 40. 40 In closing You may have some reservations (Understood completely) You may not (Coolio!) The choice to be engaged is yours to make!
- 41. 41 You have the power. Thank you for the gift of your time!