Performance Measurement & Reporting System
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The Performance Measurement and Reporting System (PMRS) is a tool to help healthcare organizations achieve strategic goals through standardized performance measurement and reporting. It provides customizable dashboards and charts with drill-down capabilities. PMRS has a centralized data repository, allows single-click production of reports, and supports organizational governance through role-based access and attribution of metrics. Future releases will add enhanced analytics and attribution models to help organizations scale the system over time.
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Performance Measurement & Reporting System
- 1. Performance Measurement and Reporting System (PMRS) Helping Healthcare Delivery Systems Achieve Strategic Goals May, 2012
- 2. PMRS: Overview & Benefits Visual properties: Standardized look and feel User-controlled drill-downs into charts Conveniences Single-click dashboard production. Personalized Home Page Single-click chart production Organizational governance Single repository for organizationally- endorsed performance metrics. Values automatically attributed to division, nursing unit, campus, etc
- 3. Core User Components Multi-Level Dashboards Common template (colors, fonts, domains, column names) Auto-populated with most recent values Clickable links to charts & operational definitions Full-Featured Charts Common template (colors, font sizes) Annotations, footnotes, other interpretative marks. All available but user can turn display on and off Personalized Home Page Clickable links to measures, dashboards, sites of interest Searchable Directory of Measures
- 4. Core Technical Components Directory of Measures Searchable directory Unique, endorsed, reviewed for quality, Information about measure (desired direction, goal, benchmark, etc.) Summary Data Capture System Accepts summary stats through batch uploads or screen entries Auto-checks for accuracy Reminders when values are due Auto rollups to longer time periods i2b2 Research/Operations Warehouse for values calculated automatically from data in electronic health record Auto-link to PMRS visualization capabilities
- 5. Dashboards Institutionally sanctioned template. One-click production from home page Monthly & quarterly templates available Users can select past months/quarters For each measure, user can click to: Chart Operational definition
- 6. Search Capabilities Keyword search is performed Search results are returned & filtered User can easily add selected measure to My Metrics list or to dashboard
- 7. Personalized Home Page Users can find & produce: Dashboards One-click production List management Metrics Current values shown One-click to charts Hyperlinks to ? Quality Improvement Project Sharepoint site Professional society Whatever the user wants.
- 8. Charts Real-time user control over: Time displays Summary stats by day, week, month, or quarter Expand or contract horizontal time axis to show what is important Vertical axis scale Display of details Sample Size Centerlines Goal lines Control limits Annotations & footnotes Show By selected attributes (multiple lines on same chart) External interface: Export data to MS Excel Export image to Power Point
- 9. Release Dates Version 1.0: July 1, 2012 Home Page Dashboard configuration tools One-click production Line charts & run charts (with goals, annotations & centerlines) All measures currently published on CenterLink Drill-downs by single attribute Version 1.1: September 30, 2012 Control charts Auto-alerts for special cause Over-time color-coding rules on dashboards Drill-downs by two attributes Email reminders to enter values Version 1.2: December 31, 2012 Governance support.
- 10. Open Issues Attribution models Managing growth Requests for new measures in Directory standards Reconciling multiple measures across organization Managing expectations Institutionalization Annual operating budgets for management & upgrades New staff roles
- 11. A JOINT PROJECT BY: Anderson Center for Health Systems Excellence Information Services Biomedical Informatics Cardinal Consulting For Additional Information, Contact: Yiscah Bracha, PhD Assistant Vice President Data & Analytics Yiscah.Bracha@cchmc.org