Phyllis Sutton Resume - 21 Dec 2015
Download as DOCX, PDF0 likes222 views
Phyllis Sutton has over 15 years of experience in technical sales, customer support, project management, and systems analysis. She has a background in Oracle E-Business R12, SalesForce, and various programming languages. She is currently a Customer Support Specialist at MedAssets, where she provides support for over 40 products, logs customer issues, and educates customers. Previously, she was a Business Analyst at Black Box, where she provided project management services and collaborated on price lists between manufacturers and distributors for Oracle E-Business. She aims to ensure company growth and improved customer satisfaction.
1 of 2
Download to read offline
Recommended
Resume_Dean Aldwinckle
Resume_Dean AldwinckleDean Aldwinckle
Ìý
This document summarizes the experience and qualifications of Dean Aldwinckle as a globally experienced technology and IT services executive. Over 20 years, he has delivered operational optimization and technical business solutions. He specializes in areas such as IT strategy, business transformation, ITIL, process improvement, and large-scale deployments. Currently he is the Head of IT Delivery at DXC Technology focusing on the energy sector, where he manages successful project delivery and creates business plans. He has an academic background in computer science and has held various IT leadership roles over his career.Kathleen Nixon Resume Final3
Kathleen Nixon Resume Final3Kathleen Nixon
Ìý
Kathleen Nixon has over 25 years of experience in process management roles. She has worked at Capital One, HSBC Audit and Compliance, and HSBC in various process manager, SME, and unit manager roles. Her skills include Microsoft Office, Outlook, WHIRL, CHAMPS, IRIS, and SharePoint. She has a high school diploma and some college courses, and is trained as a Six Sigma Green Belt and Agile Product Owner.Stacey Dollar 1123R
Stacey Dollar 1123RStacey Dollar
Ìý
Stacey Dollar is an innovative and versatile marketing assistant seeking a new position. She has over 20 years of experience in customer service and marketing roles. Her skills include account management, problem solving, and leadership abilities. Most recently, she worked as a Marketing Coordinator for Newell Recycling of Georgia, where she managed schedules, addressed customer inquiries, and prepared reports. She is looking to utilize her proven skills in account management, customer service, and problem solving.KathyHillv2 Resume
KathyHillv2 ResumeKathy Hill
Ìý
Kathleen J Hill is a Program/Project Management Consultant with over 20 years of experience managing global IT projects and teams across various industries. She has expertise in process improvements, collaboration, and people leadership. Her background includes roles as a Program Delivery Manager, Project Manager, and Site Manager for large clients such as American Airlines, GM, and Rolls Royce. She is proficient in areas like project coordination, staff planning, and ensuring customer satisfaction and delivery timelines are met.Traci Earlene Williams Resume 01282015
Traci Earlene Williams Resume 01282015Traci Williams
Ìý
Traci Williams has over 10 years of experience in sales operations roles at CenturyLink and Qwest. She has led numerous process improvement initiatives, documented sales processes, trained sales teams, and analyzed retention data. Her experience includes implementing new sales processes, developing reporting methods, and communicating guidelines to ensure compliance. She has a business degree from Regis University and training in Lean Six Sigma.Meena Madan CV
Meena Madan CVGurminder Madan
Ìý
Meena Madan has over 15 years of experience in customer service, sales, and performance management roles in the telecommunications industry. She is currently a Performance & Reporting Lead at Telstra, where she works to understand and resolve key customer complaints, evaluate systems for improvement, and provide insights to operational teams. Previously, she held roles such as Partner Performance Lead, Sales Team Leader, and Business Sales Consultant at Telstra, as well as positions at Hutchison Telecom and GE Capital in India.Pamela pilch
Pamela pilchPamela Pilch
Ìý
Pamela Pilch has over 15 years of experience managing call centers and technical support teams. She has held roles in product management, sales management, implementation management, and business ownership. Her experience spans industries such as healthcare, furniture, and software. She possesses strong leadership, project management, customer service, and technical skills.Supply Chain Associate Abbott Park, IL
Supply Chain Associate Abbott Park, ILAngelene Green
Ìý
Supply Chain Associate Abbott Park, IL - Contract
Login/register at: http://casy.us/t2tl/ and search req# 179023BR
Trabajo en grupo (facebook)A-dreita Ruiz
Ìý
Este documento lista los integrantes de un grupo de trabajo, Karen RuÃz, David Chamba y Xavier Barreto, y luego enumera algunas ventajas del uso de Facebook, incluyendo permitir la comunicación y ayudar a encontrar amigos, asà como también compartir información sobre personas famosas e imágenes para que la familia sepa cómo están.
ComicJosemanuel Cortes
Ìý
Este documento habla sobre los virus de computadora y sus efectos. Explica que los virus pueden ocultarse en diferentes partes de la computadora y causar que el funcionamiento se ralentice, que no responda o que surjan mensajes de error. También menciona que existen diferentes tipos de virus como de archivo, residentes y de acción directa, y que es importante usar antivirus para prevenir que los virus se activen y causen daños.
#serieECv Desafiando tus LÃmites, Episodio 1 "Originales y no copias"Jonathan Ecv Vida
Ìý
El enemigo no puede crear, por eso intenta imitar lo que Dios creo y desea para tÃ, eso demuestra lo unico y especial que eres para DIOSResume Final Document
Resume Final DocumentBraeden Sailors
Ìý
Braeden Sailors is seeking a position that allows him to develop his skills in social work while maintaining responsibility. He has experience in food service and customer service roles. He volunteers regularly at his local food bank and has experience organizing music events. Braeden emphasizes his strong communication skills and enjoys meeting new people. He is looking to gain work experience within the community.* On line project for events & programmes @ content writings .
* On line project for events & programmes @ content writings .Deepak S Sawant
Ìý
This document provides an introduction from Mr. Deepak Somaji Sawant about his background and expertise organizing big events. It details his 21 years of corporate experience in film, broadcasting, and infrastructure industries. It invites important personalities and ladies to participate in an upcoming big event to discuss topics and content through both online programming and in-person. The event aims to connect people and raise voices on ongoing life matters while also restoring safety and relationships for all participants.
Lisa Wiley Resume
Lisa Wiley ResumeLisa Wiley
Ìý
Lisa Wiley is a mortgage professional with over 20 years of experience in mortgage origination, management, secondary marketing, and compliance. She currently works as the Mortgage Origination Manager at VyStar Credit Union in Jacksonville, FL, where she oversees all aspects of the mortgage origination department. Prior to her current role, she held other mortgage industry roles including Mortgage Title Closer, Mortgage Loan Processor, and Secondary Market Analyst. She has a proven track record of growing mortgage loan volume and developing high-performing teams. Recommendation letters highlight her expertise, leadership skills, and passion for the mortgage industry.new resume
new resumeSteven Richardson
Ìý
Steven Richardson has over 10 years of experience as a non-destructive testing technician and quality assurance inspector for the US Marine Corps and aerospace industry. He has extensive training and certifications in methods including ultrasonic, radiographic, fluorescent penetrant, magnetic particle, and eddy current testing. Richardson has managed teams of technicians, maintained equipment, interpreted inspection results, and ensured compliance with specifications and standards. He deployed several times in support of operations, providing aircraft inspection and repair.A STUDY ON THE DETERMINANTS OF SERVICE QUALITY IN AIRLINE SECTOR AT TIRUCHIRA...
A STUDY ON THE DETERMINANTS OF SERVICE QUALITY IN AIRLINE SECTOR AT TIRUCHIRA...IAEME Publication
Ìý
The objective of this study is to investigate the levels of satisfaction and the importance attributed to overall airline service quality and select attributes of air passengers of Tiruchirappalli Airport. The level of importance attributed to airline amenities increased with flight frequency. Perceptions of airline quality may vary between different nationalities and different socioeconomic groups. Differences between the short- and long-haul flights, as well as domestic and international services could also exist. Airline managers need to foster loyalty by improving passengers’ airline experience. This could be achieved by differentiating airline services to the segmented groups of passengers. The service quality factors with dominants attributes or variables are highlighted in this study.L&L Concept Menu and Branding Study
L&L Concept Menu and Branding StudyAndrew Engelson
Ìý
This document appears to be a menu or listing of food and drink items available at a bar or restaurant specializing in beer. It includes sections for snacks, sides, salads, sandwiches, meats, cheeses, links/sausages, beer types including pilsners/lagers, porters/stouts, sour/funky beers, dubbels/triples/quads, and witbiers. The document provides names, descriptions, sizes/volumes and alcohol percentages for numerous food and beer options.
GuÃa de usuario Huawei P9 (EVA- L09)MaxMovil
Ìý
Manual de usuario del Huawei P9.
Incluye desembalaje del teléfono, transferencia de datos, primer uso y configuración inicial, instalación de aplicaciones, pasos iniciales, ajustes y mucho más.Wayne smith senior business analyst resume
Wayne smith senior business analyst resumeSkip Smith
Ìý
Wayne Skip Smith has over 30 years of experience in business analysis, product management, project management, and IT roles. He has a proven track record of successfully launching products and coordinating complex multi-channel projects. Smith has expertise in wireless technologies, software development, database management, and Microsoft Office applications. He holds an MBA in Technology Management and a BBA in Computer Information Systems.Wayne Skip Smith Senior Business Analyst resume
Wayne Skip Smith Senior Business Analyst resumeSkip Smith
Ìý
Wayne Skip Smith has over 30 years of experience in business analysis, product management, project management, and IT roles. He has a proven track record of successfully launching products and coordinating multi-channel projects. Smith has expertise in wireless technologies, software development, databases, and networking. He holds an MBA in Technology Management and has experience teaching at the university level.CV July 2014
CV July 2014James Silk
Ìý
James Silk is a senior business development manager with over 25 years of experience in technology solutions sales. He has a track record of generating over $10 million in licensing fees and developing a $52 million qualified pipeline. He is skilled in executive engagement, contract negotiations, and aligning clients' technology needs with vendor solutions. Silk's background includes roles in project management, service delivery, and strategic business development.2009 03 11 Michael Conroy
2009 03 11 Michael Conroymjconroy
Ìý
Michael Conroy has over 25 years of experience in sales, account management, and technical consulting. He specializes in enterprise solutions including server virtualization, storage, backup and disaster recovery. He has a track record of exceeding sales quotas and growing revenue and has expertise in technologies from VMware, Microsoft, EMC, Oracle and others. He is skilled in developing strategies, managing projects and building effective teams.Sheila Hodgkinson Resume March 2016
Sheila Hodgkinson Resume March 2016Sheila Hodgkinson
Ìý
This document provides a summary of Sheila Hodgkinson's experience as a Product Manager. She has over 25 years of experience in professional services and IT. She is currently a Product Owner at Cogeco Peer 1 Hosting, where she has worked since 2005. In this role, she is responsible for collaborating across teams to deliver approved products and address issues. Previously, she held other roles at Cogeco such as Product Manager and Project Manager. She has a range of skills in product management, project management, business analysis, and accounting.David L Burt Resume
David L Burt ResumeDavid Burt
Ìý
This document summarizes the skills and experience of David L. Burt, an IT professional with over 20 years of experience in various roles. He has extensive experience in information technology, customer service, business consulting, and marketing. Some of his past roles include IT consultant, network engineer, quality assurance lead, and director of marketing and IT. He has expertise in areas such as information security, networking, storage solutions, and business development.Wayne Smith Senior Technical Project Manager Resume
Wayne Smith Senior Technical Project Manager ResumeSkip Smith
Ìý
Wayne Smith is a senior technical project manager with over 20 years of experience in telecommunications. He has a proven track record of managing product launches, store openings, IT projects, and regional multi-channel strategies. Smith has strong communication, analytical, and technical skills with expertise in areas such as wireless technology, networking, databases, and project management methodologies. He currently serves as an instructor and has held various leadership roles managing teams, projects, products, and customer lifecycles throughout his career.Resume for Kerry Brockie December115
Resume for Kerry Brockie December115Kerry Brockie
Ìý
Kerry-Lyn Brockie has over 20 years of experience in sales management, project management, and learning and development consulting. She has a proven track record of increasing sales revenues by over 30% annually and achieving President's Club status for exceeding sales objectives. She is skilled in project management, business development, account strategy, and relationship management.GFRersume070316
GFRersume070316Gerard Ferdinands
Ìý
Gerard Ferdinands is a highly experienced project manager seeking new opportunities. He has over 25 years of experience delivering projects in telecommunications and utilities. Some of his key achievements include managing a national software upgrade project involving 8000 staff at Telstra and integrating additional customer accounts onto Energy Australia's billing system. He has strong skills in project delivery, stakeholder engagement, and organizational acumen.Sam Eccles 04032017
Sam Eccles 04032017Sam Eccles
Ìý
Highly skilled administrator with excellent technical, organization, communication, and interpersonal skills.Irving salsbury project manager
Irving salsbury project managerIrving Salsbury
Ìý
Aggressive and eager young Project Management professional. Looking to better your company and expand my abilities.More Related Content
Viewers also liked (11)
Trabajo en grupo (facebook)A-dreita Ruiz
Ìý
Este documento lista los integrantes de un grupo de trabajo, Karen RuÃz, David Chamba y Xavier Barreto, y luego enumera algunas ventajas del uso de Facebook, incluyendo permitir la comunicación y ayudar a encontrar amigos, asà como también compartir información sobre personas famosas e imágenes para que la familia sepa cómo están.ComicJosemanuel Cortes
Ìý
Este documento habla sobre los virus de computadora y sus efectos. Explica que los virus pueden ocultarse en diferentes partes de la computadora y causar que el funcionamiento se ralentice, que no responda o que surjan mensajes de error. También menciona que existen diferentes tipos de virus como de archivo, residentes y de acción directa, y que es importante usar antivirus para prevenir que los virus se activen y causen daños.#serieECv Desafiando tus LÃmites, Episodio 1 "Originales y no copias"Jonathan Ecv Vida
Ìý
El enemigo no puede crear, por eso intenta imitar lo que Dios creo y desea para tÃ, eso demuestra lo unico y especial que eres para DIOSResume Final Document
Resume Final DocumentBraeden Sailors
Ìý
Braeden Sailors is seeking a position that allows him to develop his skills in social work while maintaining responsibility. He has experience in food service and customer service roles. He volunteers regularly at his local food bank and has experience organizing music events. Braeden emphasizes his strong communication skills and enjoys meeting new people. He is looking to gain work experience within the community.* On line project for events & programmes @ content writings .
* On line project for events & programmes @ content writings .Deepak S Sawant
Ìý
This document provides an introduction from Mr. Deepak Somaji Sawant about his background and expertise organizing big events. It details his 21 years of corporate experience in film, broadcasting, and infrastructure industries. It invites important personalities and ladies to participate in an upcoming big event to discuss topics and content through both online programming and in-person. The event aims to connect people and raise voices on ongoing life matters while also restoring safety and relationships for all participants.Lisa Wiley Resume
Lisa Wiley ResumeLisa Wiley
Ìý
Lisa Wiley is a mortgage professional with over 20 years of experience in mortgage origination, management, secondary marketing, and compliance. She currently works as the Mortgage Origination Manager at VyStar Credit Union in Jacksonville, FL, where she oversees all aspects of the mortgage origination department. Prior to her current role, she held other mortgage industry roles including Mortgage Title Closer, Mortgage Loan Processor, and Secondary Market Analyst. She has a proven track record of growing mortgage loan volume and developing high-performing teams. Recommendation letters highlight her expertise, leadership skills, and passion for the mortgage industry.new resume
new resumeSteven Richardson
Ìý
Steven Richardson has over 10 years of experience as a non-destructive testing technician and quality assurance inspector for the US Marine Corps and aerospace industry. He has extensive training and certifications in methods including ultrasonic, radiographic, fluorescent penetrant, magnetic particle, and eddy current testing. Richardson has managed teams of technicians, maintained equipment, interpreted inspection results, and ensured compliance with specifications and standards. He deployed several times in support of operations, providing aircraft inspection and repair.A STUDY ON THE DETERMINANTS OF SERVICE QUALITY IN AIRLINE SECTOR AT TIRUCHIRA...
A STUDY ON THE DETERMINANTS OF SERVICE QUALITY IN AIRLINE SECTOR AT TIRUCHIRA...IAEME Publication
Ìý
The objective of this study is to investigate the levels of satisfaction and the importance attributed to overall airline service quality and select attributes of air passengers of Tiruchirappalli Airport. The level of importance attributed to airline amenities increased with flight frequency. Perceptions of airline quality may vary between different nationalities and different socioeconomic groups. Differences between the short- and long-haul flights, as well as domestic and international services could also exist. Airline managers need to foster loyalty by improving passengers’ airline experience. This could be achieved by differentiating airline services to the segmented groups of passengers. The service quality factors with dominants attributes or variables are highlighted in this study.L&L Concept Menu and Branding Study
L&L Concept Menu and Branding StudyAndrew Engelson
Ìý
This document appears to be a menu or listing of food and drink items available at a bar or restaurant specializing in beer. It includes sections for snacks, sides, salads, sandwiches, meats, cheeses, links/sausages, beer types including pilsners/lagers, porters/stouts, sour/funky beers, dubbels/triples/quads, and witbiers. The document provides names, descriptions, sizes/volumes and alcohol percentages for numerous food and beer options.GuÃa de usuario Huawei P9 (EVA- L09)MaxMovil
Ìý
Manual de usuario del Huawei P9.
Incluye desembalaje del teléfono, transferencia de datos, primer uso y configuración inicial, instalación de aplicaciones, pasos iniciales, ajustes y mucho más.Similar to Phyllis Sutton Resume - 21 Dec 2015 (20)
Wayne smith senior business analyst resume
Wayne smith senior business analyst resumeSkip Smith
Ìý
Wayne Skip Smith has over 30 years of experience in business analysis, product management, project management, and IT roles. He has a proven track record of successfully launching products and coordinating complex multi-channel projects. Smith has expertise in wireless technologies, software development, database management, and Microsoft Office applications. He holds an MBA in Technology Management and a BBA in Computer Information Systems.Wayne Skip Smith Senior Business Analyst resume
Wayne Skip Smith Senior Business Analyst resumeSkip Smith
Ìý
Wayne Skip Smith has over 30 years of experience in business analysis, product management, project management, and IT roles. He has a proven track record of successfully launching products and coordinating multi-channel projects. Smith has expertise in wireless technologies, software development, databases, and networking. He holds an MBA in Technology Management and has experience teaching at the university level.CV July 2014
CV July 2014James Silk
Ìý
James Silk is a senior business development manager with over 25 years of experience in technology solutions sales. He has a track record of generating over $10 million in licensing fees and developing a $52 million qualified pipeline. He is skilled in executive engagement, contract negotiations, and aligning clients' technology needs with vendor solutions. Silk's background includes roles in project management, service delivery, and strategic business development.2009 03 11 Michael Conroy
2009 03 11 Michael Conroymjconroy
Ìý
Michael Conroy has over 25 years of experience in sales, account management, and technical consulting. He specializes in enterprise solutions including server virtualization, storage, backup and disaster recovery. He has a track record of exceeding sales quotas and growing revenue and has expertise in technologies from VMware, Microsoft, EMC, Oracle and others. He is skilled in developing strategies, managing projects and building effective teams.Sheila Hodgkinson Resume March 2016
Sheila Hodgkinson Resume March 2016Sheila Hodgkinson
Ìý
This document provides a summary of Sheila Hodgkinson's experience as a Product Manager. She has over 25 years of experience in professional services and IT. She is currently a Product Owner at Cogeco Peer 1 Hosting, where she has worked since 2005. In this role, she is responsible for collaborating across teams to deliver approved products and address issues. Previously, she held other roles at Cogeco such as Product Manager and Project Manager. She has a range of skills in product management, project management, business analysis, and accounting.David L Burt Resume
David L Burt ResumeDavid Burt
Ìý
This document summarizes the skills and experience of David L. Burt, an IT professional with over 20 years of experience in various roles. He has extensive experience in information technology, customer service, business consulting, and marketing. Some of his past roles include IT consultant, network engineer, quality assurance lead, and director of marketing and IT. He has expertise in areas such as information security, networking, storage solutions, and business development.Wayne Smith Senior Technical Project Manager Resume
Wayne Smith Senior Technical Project Manager ResumeSkip Smith
Ìý
Wayne Smith is a senior technical project manager with over 20 years of experience in telecommunications. He has a proven track record of managing product launches, store openings, IT projects, and regional multi-channel strategies. Smith has strong communication, analytical, and technical skills with expertise in areas such as wireless technology, networking, databases, and project management methodologies. He currently serves as an instructor and has held various leadership roles managing teams, projects, products, and customer lifecycles throughout his career.Resume for Kerry Brockie December115
Resume for Kerry Brockie December115Kerry Brockie
Ìý
Kerry-Lyn Brockie has over 20 years of experience in sales management, project management, and learning and development consulting. She has a proven track record of increasing sales revenues by over 30% annually and achieving President's Club status for exceeding sales objectives. She is skilled in project management, business development, account strategy, and relationship management.GFRersume070316
GFRersume070316Gerard Ferdinands
Ìý
Gerard Ferdinands is a highly experienced project manager seeking new opportunities. He has over 25 years of experience delivering projects in telecommunications and utilities. Some of his key achievements include managing a national software upgrade project involving 8000 staff at Telstra and integrating additional customer accounts onto Energy Australia's billing system. He has strong skills in project delivery, stakeholder engagement, and organizational acumen.Sam Eccles 04032017
Sam Eccles 04032017Sam Eccles
Ìý
Highly skilled administrator with excellent technical, organization, communication, and interpersonal skills.Irving salsbury project manager
Irving salsbury project managerIrving Salsbury
Ìý
Aggressive and eager young Project Management professional. Looking to better your company and expand my abilities.SAP-AMS-Support-For-Global-Technology-Distributor.pdf
SAP-AMS-Support-For-Global-Technology-Distributor.pdfAnil
Ìý
It appears you've provided a string of terms and abbreviations related to SAP and technology distribution. Let me break down each part for better understanding:
SAP: SAP stands for Systems, Applications, and Products in Data Processing. It is a German multinational software corporation that makes enterprise software to manage business operations and customer relationsKristinHuestis
KristinHuestisKristin Huestis
Ìý
Kristin Huestis is a senior business analyst with over 20 years of experience in business analysis, customer support, revenue management, and media planning. She has extensive experience gathering requirements, testing software, and managing customer implementations and support across several industries. She is looking for new challenges that allow her to use her skills in organization, problem-solving, and working independently or as part of a team.Alex resume 2021-linkedin_v1
Alex resume 2021-linkedin_v1AlexBoen
Ìý
This document provides a summary of Alexander Michael Boen's experience including his contact information, objective, and work history. It summarizes his experience in sales engineering roles for companies like Grayson Thermal Systems, Allison Transmission, and Caterpillar where he provided technical support to customers, led projects, and drove revenue growth in various industries including electrical vehicles, diesel, mining, and transportation. The document provides details of his responsibilities and accomplishments in roles like Sales & Applications Engineer and Customer Integration Engineer.Aiyyan mansuri
Aiyyan mansuriAiyyan Mansuri
Ìý
Aiyyan Mansuri is a Principal Technical Application Support Specialist seeking an analyst or support role. He has over 10 years of experience in business analysis, system support, and application development using technologies like Oracle, Siebel, and Microsoft applications. His career has included roles at Oracle, AIMIA, and other companies providing technical assistance and support to clients.peguese resume
peguese resumeMichael Peguese
Ìý
Michael Peguese is seeking a technical support role and has over 15 years of experience providing tier 1 and 2 support to resolve complex application issues as well as managing new application rollouts. He has a background in database administration and analytics from roles at Fidelity Investments, where he monitored service tickets, created documentation, and provided on-call support to address production issues. Peguese is proficient in various technologies including SQL Server, Access, Brio/Hyperion, and Visual Basic.Kendall King Resume 0116
Kendall King Resume 0116Ken King
Ìý
Kendall King has over 20 years of experience in product portfolio management, marketing, and sales roles within the telecommunications industry. He has a proven track record of developing strategies that drove over 100% sales growth at SAS Institute, where he led global teams and initiatives. King has extensive experience developing business cases, defining product roadmaps, executing content marketing strategies, and presenting as a thought leader at over 50 global industry conferences. He holds an MBA from North Carolina State University with a concentration in product innovation management.BobDevigili CV 2014
BobDevigili CV 2014Bob Devigili
Ìý
This document is a resume for Bob Devigili, an IT professional with over 30 years of experience. It summarizes his career history working for various companies, primarily in IT leadership and management roles. It highlights his experience establishing IT governance, directing integration projects, and managing teams. It also lists his skills and qualifications, including security clearances from his time in the US Air Force.Mark B Littman - Resume
Mark B Littman - Resumemlittman
Ìý
The document provides an overview of an experienced CIO/Director of IT. In 3 sentences:
The candidate has over 20 years of experience leading IT organizations across multiple industries, with a track record of delivering innovative solutions on time and under budget. Skills include expertise in ERP systems, networking, database management, and project management. Previous roles involved streamlining operations, improving customer support, negotiating contracts, and developing strategic plans to reduce costs and boost efficiency.Irving salsbury project manager
Irving salsbury project managerIrving Salsbury
Ìý
This document is a resume for Irving Salsbury, who has over 15 years of experience in project management, IT infrastructure, and professional services implementation. His most recent role is as a Program Manager at AT&T Wireless, where he coordinates application integrations and ensures compliance with security protocols. Prior experience includes positions as a Professional Services Conversion Analyst, Senior Enterprise Consultant, IT Specialist, and Project Manager. Salsbury has credentials as a Certified Novell Administrator, CompTIA A+ Certified Technician, and Project Management Associate from George Washington University.Phyllis Sutton Resume - 21 Dec 2015
- 1. Phyllis A. Sutton Cell Phone: 972-567-8951 8345 Alderon Lane Email: SuttonPA@gmail.com Frisco, Texas 75034 Experience Summary Professional in technical sales and client support with background spanning project management, sales support and operations and systems analysis including;  Experienced in Oracle E-Business R12, Word, Excel, Access,SalesForce,Outlook, Netformix, PowerPoint, FrontPage, Visio, Quicken, Access,Clarify, and Unify.  Highly knowledgeable with C, Basic, Pascal,COBOL,FORTRAN and various accounting and settlement software applications  A creative professional with excellent organizational, analytical and interpersonal skills  Practices strategic planning as the foundation of winning teams and generating new business  Ensures company growth along with improved customer satisfaction, loyalty and retention  Led project that was 8 months behind schedule back on schedule within 3 months Professional Experience MEDASSETS 2015-Present Customer Support Specialist  Provide multiple levels of front-line Support for over 40 Products.  Log all Customer issues in SalesForce  Educate Customers on Medassets products and services.  Create,Audit and Send MedAssets Client Communications INTEL SECURITY 2015 Commercial Field Support Rep  Create new Sales Opportunities and Quotes  Liaison between Field Sales Reps and Bangalore quote team.  Generate Support Escalations, Temporary Grants, Customer Evaluation Forms  Maintain tables for existing clients  Communicate via email with the partners and distributors BLACK BOX (Formerly NextiraOne) 2009 – 2015 Business Analyst  Provide technical project management services to CenturyLink (Formerly Qwest Communications).  Prepare price lists in a format to transfer into Oracle E-Business.  Collaborate price lists with distributors (Graybar, Westcon, Ingram) and manufacturers (@Comm, Aastra,Adtran, Avaya, Cassdian, Ciena, Cisco, Intrado, Juniper, F5, Fanstel, FaxCore, Telstrat and ShoreTel).  Coordinate with CenturyLink Sales Engineers and Order Specialists for new product initiatives to add to Oracle.  Developed a procedure for adding new parts to Oracle which streamlined the process. Sales Support / Sales Operations 2003 - 2008  Provided technical and business support to the sales organization for pre and post-sales activities to ensure client satisfaction throughout the bidding and closing processes.  Oversaw sales operations and managed key account relationships (EDS, Bank of America,Bell South, AT&T, Qwest,Sprint, and Countrywide).  Prepared various quotes for equipment installs (Nortel, CISCO),maintenance, and maintenance renewals.  Contributed directly to the doubling of sales revenues and improving customer retention by 25%.
- 2. Phyllis A. Sutton Page 2 Technical/Training U.S. Air Force Electronic Switching Specialist Training: Electronic Switching Systems Repairman Course - 21 Weeks; Traffic Data Collection System Maintenance Course - 9 Weeks; High reliability Soldering Course - 2 Weeks; Basic Solid State Theory Course - 2 Weeks Project Management Certificate Series – 60 Hours Electrical Engineering - 60 hours - University of Maryland Microsoft Excel and Access Certificate