Professional CV Annie Dale-Greaves PROP
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Annie Dale-Greaves has over 10 years of experience in sales, marketing, and administrative roles. She is currently an Internal Sales Executive at GV Multi-media, where she manages key accounts, prospects for new business, and maintains the company CRM database. Previously she held roles as an Administrative Assistant, Brand Ambassador, and Marketing and Sales Coordinator, demonstrating her strong customer service, communication, and relationship-building skills. She is a hard-working, reliable professional seeking to contribute her talents to helping organizations succeed.
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Aaron Pape has over 18 years of experience in various roles including accounting, customer service, sales, and project management. He is skilled at quickly learning new systems and software. Currently he works as an administrator handling reporting, research, and error reports. Previously he managed payroll accounts and received recognition for his customer service. He has held several managerial roles where he supervised teams and successfully brought products from concept to launch.Professional CV Annie Dale-Greaves PROP
- 1. Flat 1, Rook Pie, Greenway Woodbury Exeter EX5 1LN 01395 233292 0777 586 5208 annie2817@hotmail.co.uk Annie Dale-Greaves PERSONAL SUMMARY CAREER HISTORY INTERNAL SALES EXECUTIVE GV Multi-media (AV resellers) September 2014– Present • Managing key accounts within the education sector for the whole of the Southwest with a view to providing and installing Audio Visual equipment to them. • Prospecting for new business within education, corporate and leisure by way of cold calling and mailings. • Maintaining the company CRM and adding new prospects using both Sugar and more recently VTiger. Over the past year the database has increased from 901 to 2776 due to my input • Preparing quotes for AV equipment and assessing a reasonable margin that will benefit the customer and the business • Following up enquiries and obtaining feedback • Keeping a track of competitor activity. • Being aware and up to date with the latest technologies • Providing the wording for promotional activities within the company • Actively being involved with corporate events Duties: ADMINISTRATIVE ASSISTANT EmmDee Building Services, Clyst St Mary, Exeter (4 week temporary role) February 2013-March 2013 Duties: • First point of contact within the company • Inputting the daily work schedules for East Devon District Council maintenance requirements • Maintaining accurate work files • Scheduling engineers to jobs, ensuring economic journey planning • Invoicing, filing and responding swiftly and courteously to all incoming enquiries Sales and Marketing Executive She is a hard working, reliable and trustworthy individual who is diligent in building excellent relationships with clients and customers alike. Dynamic, creative and resourceful, she has a proven record of achieving sales targets. Her varied career has given her the experience and interpersonal skills necessary to succeed in today’s work environment. She has the integrity, commitment and motivation to face any challenge and will always strive to exceed expectations. She is always keen to deliver a constantly high level of customer service and is courteous and professional at all times.
- 2. • Demonstrating and sampling for a variety of promotional agencies after being made redundant BRAND AMBASSADOR FOR PROMOTIONAL AGENCIES June 2012-September 2013 Duties: MARKETING AND SALES CO-ORDINATOR Swift Industries (Steel Fabrication and Construction) February 2004-June 2012 (made redundant) Duties: • Increasing revenue for the company by identifying and following up potential contracts. These were sourced by investigating planning applications, reading the local press and social media notifications • Providing the text for most of the marketing, media and advertising campaigns • Having an input on the design and wording for literature and mail shots • Developing and maintaining the company website and CRM (ACT) • Delegating site visits for estimators and engineers, whilst ensuring cost effective journey planning. My success in building up revenue for this company led to smaller companies being formed as part of the group ‘Classic Home Improvements’. These included ‘Devon Awnings’ and a subsidiary department that dealt with Civil Engineering. KEY COMPETENCIES • CRM experienced • Excellent telephone manner. • Able to meet deadlines • Not afraid to cold call • Builds up strong customer relations in a short space of time • Computer literate • Pays attention to detail • Is sympathetic to the needs of others • Willing to learn from others • Good listener • Quick learner • Easily becomes part of a team ACADEMIC QUALIFICATIONS Croft Lodge Convent, Torquay 1973-1975 4 O’levels English language English literature Geography History REFERENCES Available on request