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Professional Ethics, Professional
Organizations, and Continuing Education
Learning Objectives
  1.) Understand the importance of being professional.
  2.) Define ethics.
  3.) Appreciate the importance of keeping up on the latest
    technologies in the field.
  4.) Explain the importance of joining professional
    organizations.
  5.) Understand the importance of earning continuing
    education credits.
Key Terms
Continuing-education
Ethics
Professionalism
Professionalism
Skill, competence, and character expected of a member of a
 trained profession
Characterized by:
  Punctuality
  Dress code
  Language
Punctuality
  Means arriving with enough time to complete ALL
    necessary tasks before greeting the first client.
    Stocking supplies (razors, gauze, cleanser, gloves)
    Putting ice & gel in ice chest
    Turning on and calibrating laser
    Getting chair ready
    Check voicemail and email from previous night
Dress
Dress appropriately
  No cleavage or offensive tattoos showing
  Clean lab coat
Hygiene
  Clean
  Hair neatly off the face
  Aware of body odor and breath (mints between clients)
  Nails (short and clean)
  Careful of perfumes
Politeness
Cheerful greeting, use patients name
Things to Avoid:
  Expletives, religious words, sensitive subjects, gossip, personal
    problems
Things to Discuss:
  Client progress, upcoming occasions, REMEMBER DETAILS
Conduct
 Provide a drape
 Leave while client undresses
 Knock before re-entering
 Avoid crude and tasteless jokes (excessive hair growth in
  bikini area)
 Do not discuss the service or health issues in front of
  others
Ethics
Moral standards and principles governing appropriate
 conduct for an individual or group.
Professional Ethics is what is right and wrong morally in
 conduct in the work environment.
Example of Moral Ethics
You work part time in a clinic and also offer services out of
 your house.
A client who regularly sees you in the clinic finds out that you
 offer services at a lower rate in your home.
She asks to start going to your home.
Ethically you are bound to say no since that person was
 brought into the clinic first.
Example of Ethics
Do not make unsubstantiated claims or promises
Be honest about the expected results
DO NOT say Youll get 100% permanent removal.
DO NOT say Sure, I can remove that gray hair for you.
Continuing Education
You must keep abreast of the latest technology and
 information.
Clients are researching and learning more
  Be prepared to answer questions in an educated and informed
   manner.
  If you dont know, admit it and then research the answer.
How can you stay at the top of your game?
Reading books
Researching online
Attending conferences, conventions, seminars, and trade
  shows.
Benefits of Professional Organizations
Abide by the standards and ethics that are set forth
Improve techniques, continue education
Provide literature  inform & educate
Helps instill trust and confidence, shows you have the training
 needed
Online directories, advertising
Legal counsel, discounted insurance
Advanced credentialing
The Society for Clinical and Medical Hair
Removal, Inc.
Has aggressive platform of promoting the benefits of laser
 hair removal as a method of permanent hair reduction.
National Certification Exam:
 http://www.scmhr.org/clinicians/certified-laser.php
American Society for Laser Medicine and
Surgery, Inc.
http://www.aslms.org/
Mission: Promotes excellence in patient care by advancing
  biomedical application of lasers and other related
  technologies worldwide.
Continuing Education
Classes offered at conventions
  Manufacturers put them on and focus on their products, often
    complimentary
Continuing Education Credits (CEUs)
  Lectures given by leaders and experts in the industry.
  Online courses
  Many professional organizations require CEUs.
1.) What is meant by the term professional
ethics?
What is right and wrong morally in conduct in the work
  environment.
2.) Give an example of unethical behavior.
Making false promises or claims.
Inconsistency in pricing of services.
3.) Name 4 unprofessional actions.

Dressing inappropriately
Being late
Bad hygiene (body odor, breath, hair, nails)
Gossiping and discussing other sensitive subjects
4.) List 4 benefits of membership in a
professional organization.

Raises our level of standards/ethics
Improvement of techniques/knowledge
Literature
Inspires trust and confidence
Online directories  advertising
Legal counsel, discount insurance
Credentials
5.) What are some things you will need
to do prior to your 1st appointment for the
day ?

  Stocking supplies (razors, gauze, cleanser, gloves)
  Putting ice & gel in ice chest
  Turning on and calibrating laser
  Getting chair ready
  Check voicemail and email from previous night
6.) What are some topics that should be
discussed with the client?
Their progress
Upcoming occasions
The topic of THEM!! Not you!
7.) How can you stay on top of new
technology and information?
Reading books
Researching online
Attending conferences, conventions, seminars, and trade
  shows
8.) If working on the bikini area, what are 3
important things you should do?
Provide a drape
Leave while client undresses
Knock before re-entering

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Professional ethics, professional organizations, and continuing education

  • 2. Learning Objectives 1.) Understand the importance of being professional. 2.) Define ethics. 3.) Appreciate the importance of keeping up on the latest technologies in the field. 4.) Explain the importance of joining professional organizations. 5.) Understand the importance of earning continuing education credits.
  • 4. Professionalism Skill, competence, and character expected of a member of a trained profession Characterized by: Punctuality Dress code Language
  • 5. Punctuality Means arriving with enough time to complete ALL necessary tasks before greeting the first client. Stocking supplies (razors, gauze, cleanser, gloves) Putting ice & gel in ice chest Turning on and calibrating laser Getting chair ready Check voicemail and email from previous night
  • 6. Dress Dress appropriately No cleavage or offensive tattoos showing Clean lab coat Hygiene Clean Hair neatly off the face Aware of body odor and breath (mints between clients) Nails (short and clean) Careful of perfumes
  • 7. Politeness Cheerful greeting, use patients name Things to Avoid: Expletives, religious words, sensitive subjects, gossip, personal problems Things to Discuss: Client progress, upcoming occasions, REMEMBER DETAILS
  • 8. Conduct Provide a drape Leave while client undresses Knock before re-entering Avoid crude and tasteless jokes (excessive hair growth in bikini area) Do not discuss the service or health issues in front of others
  • 9. Ethics Moral standards and principles governing appropriate conduct for an individual or group. Professional Ethics is what is right and wrong morally in conduct in the work environment.
  • 10. Example of Moral Ethics You work part time in a clinic and also offer services out of your house. A client who regularly sees you in the clinic finds out that you offer services at a lower rate in your home. She asks to start going to your home. Ethically you are bound to say no since that person was brought into the clinic first.
  • 11. Example of Ethics Do not make unsubstantiated claims or promises Be honest about the expected results DO NOT say Youll get 100% permanent removal. DO NOT say Sure, I can remove that gray hair for you.
  • 12. Continuing Education You must keep abreast of the latest technology and information. Clients are researching and learning more Be prepared to answer questions in an educated and informed manner. If you dont know, admit it and then research the answer.
  • 13. How can you stay at the top of your game? Reading books Researching online Attending conferences, conventions, seminars, and trade shows.
  • 14. Benefits of Professional Organizations Abide by the standards and ethics that are set forth Improve techniques, continue education Provide literature inform & educate Helps instill trust and confidence, shows you have the training needed Online directories, advertising Legal counsel, discounted insurance Advanced credentialing
  • 15. The Society for Clinical and Medical Hair Removal, Inc. Has aggressive platform of promoting the benefits of laser hair removal as a method of permanent hair reduction. National Certification Exam: http://www.scmhr.org/clinicians/certified-laser.php
  • 16. American Society for Laser Medicine and Surgery, Inc. http://www.aslms.org/ Mission: Promotes excellence in patient care by advancing biomedical application of lasers and other related technologies worldwide.
  • 17. Continuing Education Classes offered at conventions Manufacturers put them on and focus on their products, often complimentary Continuing Education Credits (CEUs) Lectures given by leaders and experts in the industry. Online courses Many professional organizations require CEUs.
  • 18. 1.) What is meant by the term professional ethics? What is right and wrong morally in conduct in the work environment.
  • 19. 2.) Give an example of unethical behavior. Making false promises or claims. Inconsistency in pricing of services.
  • 20. 3.) Name 4 unprofessional actions. Dressing inappropriately Being late Bad hygiene (body odor, breath, hair, nails) Gossiping and discussing other sensitive subjects
  • 21. 4.) List 4 benefits of membership in a professional organization. Raises our level of standards/ethics Improvement of techniques/knowledge Literature Inspires trust and confidence Online directories advertising Legal counsel, discount insurance Credentials
  • 22. 5.) What are some things you will need to do prior to your 1st appointment for the day ? Stocking supplies (razors, gauze, cleanser, gloves) Putting ice & gel in ice chest Turning on and calibrating laser Getting chair ready Check voicemail and email from previous night
  • 23. 6.) What are some topics that should be discussed with the client? Their progress Upcoming occasions The topic of THEM!! Not you!
  • 24. 7.) How can you stay on top of new technology and information? Reading books Researching online Attending conferences, conventions, seminars, and trade shows
  • 25. 8.) If working on the bikini area, what are 3 important things you should do? Provide a drape Leave while client undresses Knock before re-entering