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E-comm analytics
E-comm analyticsDafna Levy
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The document discusses analytics tools and processes for analyzing e-commerce user data from a new website. It outlines steps for tracking user actions with Heap, defining significant actions, discovering drop-offs, and mapping events to e-commerce categories. Tools mentioned include Heap, Disco, QlikView, Google Analytics, and WunderdataBI for analyzing user paths and abandoned carts. The back-end order fulfillment process is also discussed. Contact information is provided to learn more.Intelligent Process Management & Visualization Technologies
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The document details a workshop presentation by Dafna Levy about intelligent process management and process visualization techniques in the context of ERP systems, specifically focusing on Priority ERP. Key topics include the use of process mining technology to identify inefficiencies, analyze business processes, and improve operational performance through real-time monitoring and visualization of data. The presentation emphasizes the value of automatic process discovery for enhancing business intelligence and process control in various operational settings such as sales, purchasing, and production.How to Make Awesome ºÝºÝߣShares: Tips & Tricks
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QlikView Solutions for Priority ERP users - HebDafna Levy
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Screen captures from some projects which I've done for companies who use Priority ERP and wanted to boost their business & operational managementBusiness & process discovery solutions - Hebrew
Business & process discovery solutions - HebrewDafna Levy
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A collection of screen captures of solutions which I've developed with QlikView. Some of them are integrated with Disco, a process discovery tool. FinanceIT MIS DSS מערכות מידע × ×™×”×•×œ×™×•×ª תומכות החלטה
FinanceIT MIS DSS מערכות מידע × ×™×”×•×œ×™×•×ª תומכות החלטהFinanceIT MIS DSS
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×›× ×¡×• ל×תר
bit.ly/FinanceIT-MIS-DSS
ביצוע ×¤×¨×•×™×§×˜×™× ×ž×ª×§×“×ž×™× ×‘×ª×—×•× ×”×¤×™×ª×•×— ומערכות מידע × ×™×”×•×œ×™×•×ª תומכות החלטה.
×™×™×–×•× ×•×™×¦×™×¨×ª יכולות עבור העסק שלך.
×פיון ×•× ×™×ª×•×— מערכות בהת×× ×œ×“×¨×™×©×•×ª ולתהליך העבודה (Workflow).
×™×™×©×•× ×ž×©×œ×‘ גיבוש הדרישות למערכת תפורה ל×רגון ולעסק. ×פיון ×•× ×™×ª×•×— מערכות ×¤×•× ×§×¦×™×•× ×לי עסקי × ×™×”×•×œ×™, ×פיון מפורט ×˜×›× ×™.
המערכות ××™× ×˜×•×יטיביות ×œ×”×‘× ×” ולתחזוקה בידי המשתמש.
×פשרי במערכת מקומית (Desktop) Client- Server ×ו ××™× ×˜×¨× ×˜×™×ª (Web) כולל תמיכה במובייל, המערכות ×ž×‘× ×•×ª שפה ×חידה לצוות, תהליך עבודה ××¨×’×•× ×™, תומכות ב××™× ×˜×’×¨×¦×™×” ×¢× ×ž×¢×¨×›×•×ª הליבה (ERP).
פיתוח וליווי הפרויקט בשלבי יישו×, הטמעה והדרכה כולל תחזוקה שוטפת.
מוצרי מדף ×ž×•×›× ×™× ×¢×‘×•×¨ ×¢×¡×§×™× ×‘×¡×“×¨×™ גודל SMB.
Watson analytics - predict and explore
Watson analytics - predict and exploreOptimum - Strategic IT Consulting
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Watson analytics: Predict and Exploreסימקס ×ž×œ×•× ×•×ª
סימקס ×ž×œ×•× ×•×ªOr Riezman
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פתרון CEMax .×”×™× ×• מוצר מודול×רי ×שר מ×פשר הטמעה בשלבי×, ×›×שר כל מודול מספק יכולות ×•×¤×•× ×§×¦×™×•× ×ליות ×©×•× ×” כגון: מודול שירות ל×ורח שמספק שירות ל×ורח מתקד×, מודול ×¡×§×¨×™× ×”×ž×פשר הקמה, הפצה מפולחת, קליטה ×•× ×™×ª×•×— סקרי×, מודול טיפול ×‘×ª×œ×•× ×•×ª ×¢"×™ ×ž× ×•×¢ ×ª×”×œ×™×›×™× ×•×›×“'.
ייחודיות המערכת ×”×™× ×‘×›×š ×©×”×™× ×ž×פשרת ריכוז כל × ×•×©× ×”×˜×™×¤×•×œ ב×ורח הן בעת שהותו במלון והן ×‘×¤× ×™×•×ª×™×• ×•×‘×ª×œ×•× ×•×ª×™×• ל×חר ×©×¡×™×™× ×ת שהותו, ב×מצעות מערכת מרכזית ×חת. כל המידע ×”× ×סף על ×”×ורח, הן ב×ורח פסיבי (Reactive) ×ו ב×ורח ×™×–×•× (Proactive), ×”×™× ×• × ×’×™×© וזמין לכל ×’×•×¨× ×‘×ž×œ×•×Ÿ, על פי הרש×ות.
×ורח ששהה במלון ×חד ברשת ומגיע למלון ×חר בה, ×”×™× ×• ×ורח מוכר, ×¢× ×”×™×¡×˜×•×¨×™×” ופרופיל. דבר ×–×” מ×פשר למלון הבודד כמו ×’× ×œ×ž×¢×¨×›×ª ×”×”×–×ž× ×•×ª לזהות ×ת צרכיו ו×ת פרופיל ×”×ª× ×”×’×•×ª×• ולהת××™× ×ת הטיפול בו להשגת חווית ×ורח מקסימלית.
ריכוז המידע מכלל ×ž×œ×•× ×•×ª הרשת מ×פשר להפיק לגבי ×”××•×¨×—×™× ×ž×™×“×¢ ודוחות ××™×›×•×ª×™×™× ×•×œ×§×‘×•×¢ ×ž×“×™× ×™×•×ª בצורה ×“×™× ×ž×™×ª על פי הממצ××™×.
מודול השירות ל×ורח ×©×ž× ×”×œ ×ת כל ×ירועי השהייה של ×”×ורח במלון, דו××’ לכך שכל ×¤× ×™×” ×ª×¢× ×” בזמן, שמטלות הקשורות למילוי דרישותיו של ×”×ורח "×œ× ×™×¤×œ×• בין הכיס×ות" ויוצר תחושת × ××ž× ×•×ª ×צל ×”×ורח המרוצה.
Process mining intro - Heb
Process mining intro - HebDafna Levy
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רקע ×œ×˜×›× ×•×œ×•×’×™×” חדישה ×œ× ×™×ª×•×— ×ª×”×œ×™×›×™× ×ž×ž×•×—×©×‘×™×Intelligent Process Management
Intelligent Process ManagementDafna Levy
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This document discusses intelligent process management through process intelligence. Process intelligence integrates automatic process discovery, machine learning techniques, and advanced business discovery technology to analyze historical event log data and generate visual models of business processes. It can be used to improve operational efficiency by establishing patterns between external and internal events and allowing management to monitor operations and key performance indicators in real-time. Process intelligence provides an integrated view of a company's performance from process perspectives and alerts management to correct deviations in ongoing processes.More Related Content
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Watson analytics - predict and explore
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Watson analytics: Predict and Exploreסימקס ×ž×œ×•× ×•×ª
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פתרון CEMax .×”×™× ×• מוצר מודול×רי ×שר מ×פשר הטמעה בשלבי×, ×›×שר כל מודול מספק יכולות ×•×¤×•× ×§×¦×™×•× ×ליות ×©×•× ×” כגון: מודול שירות ל×ורח שמספק שירות ל×ורח מתקד×, מודול ×¡×§×¨×™× ×”×ž×פשר הקמה, הפצה מפולחת, קליטה ×•× ×™×ª×•×— סקרי×, מודול טיפול ×‘×ª×œ×•× ×•×ª ×¢"×™ ×ž× ×•×¢ ×ª×”×œ×™×›×™× ×•×›×“'.
ייחודיות המערכת ×”×™× ×‘×›×š ×©×”×™× ×ž×פשרת ריכוז כל × ×•×©× ×”×˜×™×¤×•×œ ב×ורח הן בעת שהותו במלון והן ×‘×¤× ×™×•×ª×™×• ×•×‘×ª×œ×•× ×•×ª×™×• ל×חר ×©×¡×™×™× ×ת שהותו, ב×מצעות מערכת מרכזית ×חת. כל המידע ×”× ×סף על ×”×ורח, הן ב×ורח פסיבי (Reactive) ×ו ב×ורח ×™×–×•× (Proactive), ×”×™× ×• × ×’×™×© וזמין לכל ×’×•×¨× ×‘×ž×œ×•×Ÿ, על פי הרש×ות.
×ורח ששהה במלון ×חד ברשת ומגיע למלון ×חר בה, ×”×™× ×• ×ורח מוכר, ×¢× ×”×™×¡×˜×•×¨×™×” ופרופיל. דבר ×–×” מ×פשר למלון הבודד כמו ×’× ×œ×ž×¢×¨×›×ª ×”×”×–×ž× ×•×ª לזהות ×ת צרכיו ו×ת פרופיל ×”×ª× ×”×’×•×ª×• ולהת××™× ×ת הטיפול בו להשגת חווית ×ורח מקסימלית.
ריכוז המידע מכלל ×ž×œ×•× ×•×ª הרשת מ×פשר להפיק לגבי ×”××•×¨×—×™× ×ž×™×“×¢ ודוחות ××™×›×•×ª×™×™× ×•×œ×§×‘×•×¢ ×ž×“×™× ×™×•×ª בצורה ×“×™× ×ž×™×ª על פי הממצ××™×.
מודול השירות ל×ורח ×©×ž× ×”×œ ×ת כל ×ירועי השהייה של ×”×ורח במלון, דו××’ לכך שכל ×¤× ×™×” ×ª×¢× ×” בזמן, שמטלות הקשורות למילוי דרישותיו של ×”×ורח "×œ× ×™×¤×œ×• בין הכיס×ות" ויוצר תחושת × ××ž× ×•×ª ×צל ×”×ורח המרוצה.
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Process mining intro - Heb
Process mining intro - HebDafna Levy
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רקע ×œ×˜×›× ×•×œ×•×’×™×” חדישה ×œ× ×™×ª×•×— ×ª×”×œ×™×›×™× ×ž×ž×•×—×©×‘×™×Intelligent Process Management
Intelligent Process ManagementDafna Levy
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This document discusses intelligent process management through process intelligence. Process intelligence integrates automatic process discovery, machine learning techniques, and advanced business discovery technology to analyze historical event log data and generate visual models of business processes. It can be used to improve operational efficiency by establishing patterns between external and internal events and allowing management to monitor operations and key performance indicators in real-time. Process intelligence provides an integrated view of a company's performance from process perspectives and alerts management to correct deviations in ongoing processes.Click, View & Do! - English
Click, View & Do! - EnglishDafna Levy
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The document discusses the significance of integrating performance measurement with business processes through tools like automatic process discovery and business intelligence solutions. It emphasizes the need for real-time monitoring and analysis of operational KPIs to identify inefficiencies and improve organizational performance. The examples provided include dashboards for sales management, production analysis, and warehouse operations, highlighting the benefits of visualizing operational data and discovering root causes of process deviations.Discovery of Production Processes - Tutorial
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The document provides an overview of discovering production processes within the Priority ERP system, detailing the steps for self-discovery and analysis of production workflows. It outlines the types of deliverables that can be generated, including process maps and performance analyses, and discusses the use of Disco software for process visualization. Additional resources and contact information for further queries are also included.Mind Your Processes - Heb
Mind Your Processes - HebDafna Levy
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שילוב ×ž× ×¦×— של 3 ×˜×›× ×•×œ×•×’×™×•×ª (ERP, BI ו-Process Mining) מ×פשר × ×™×”×•×œ ×ª×”×œ×™×›×™× ×ž×ª×§×“× ×•× ×›×•×Ÿ יותר ל××¨×’×•× ×™×.Becoming a Process Minding Organization - a Solution Overview
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The document outlines the importance of linking financial metrics to process performance for improving business outcomes, advocating for real-time process monitoring and analysis. It introduces a business discovery solution using QlikView to visualize sales data and operational KPIs, enabling managers to identify inefficiencies in processes. The proposal emphasizes the integration of process mining technologies for improved performance insights and decision-making in business processes.Process Mining Intro (Eng)
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Process mining can help organizations in three key ways:
1. It provides an objective view of "as-is" business processes by analyzing data from existing IT systems. This reveals inefficiencies like hidden activities, idle times, and bottlenecks.
2. It verifies compliance by comparing actual processes to approved models and rules. This can discover compliance issues like skipped activities or violations of rules.
3. It provides insights for improvement like comparing employee performance and understanding social collaboration patterns. Process mining gets an accurate picture of processes to discover waste and monitor the effects of changes.Manufacturing Intelligence (MI)
Manufacturing Intelligence (MI)Dafna Levy
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This document describes how manufacturing intelligence software can analyze production data to create accurate models of the actual production process. Some key capabilities include mapping the executed production processes, identifying deviations from planned routings, analyzing machine and operator performance, locating bottlenecks, and comparing work orders, parts, and workers. The software extracts data from ERP or MES systems, builds visual process models in Disco based on that data, and allows filtering and comparison of work orders, cells, machines, and other factors to reveal issues like long idle times, breakdowns, or sources of rework or rejected parts. This helps manufacturing professionals better understand complex production processes and identify areas for improvement.Process mining with Disco (Eng)
Process mining with Disco (Eng)Dafna Levy
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The document outlines a method for visualizing and analyzing service call processes in Priority ERP using process mining techniques. It discusses identifying bottlenecks, SLA compliance, performance metrics, and the effectiveness of business rules through data analysis and visualization tools like Disco. The next steps include exploring Disco's functionalities and potential pilot projects.Process mining with Disco (Hebrew) עברית
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Introducing Process Mining concepts, advantages and a solution based on a case study with Priority ERP
הכרות ×¢× Process Mining
כלי עזר ×œ× ×™×ª×•×— תהליכי×
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2) It provides examples of workflow modeling concepts like swimlanes and token passing in workflows.
3) It emphasizes that BPM and workflow can help organizations by improving processes, aligning functions, and creating a competitive advantage through differentiation.Alec Sharp Process Traction
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BPM System in Action - בעברית Dafna Levy
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הדגמת פתוח פתרון BPM המבוסס על Savvion businessmanager
לצורך צפייה מיטבית ב×× ×™×ž×¦×™×™×ª ×”×©×§×¤×™× - כד××™ להוריד ×ת המצגת.Analyzing Business Requirements in a Visible Enterprise
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QlikView Solutions by Dafna Levy
- 1. ‫דוגמ×ות‬‫מבוססי‬ â€«×¤×ª×¨×•× ×•×ªâ€¬ ‫של‬QlikView* ‫ועיצוב‬ ‫פיתוח‬:‫לוי‬ â€«×“×¤× ×”â€¬ *‫××™× ×‬ ‫המוצגי×‬ â€«×”× ×ª×•× ×™×‬‫×מיתיי×‬‫בלבד‬ ‫להמחשה‬ â€«×•× ×•×¢×“×•â€¬
- 2. ‫ספקי×‬ ‫פעילות‬ â€«× ×™×ª×•×—â€¬ â€«×§×ž×¢×•× ×ית‬ ‫חברהâ¶Ä¬
- 4. ‫מפורטת‬ ‫ברמה‬ â€«×§× ×™×•×ªâ€¬ â€«× ×™×ª×•×—â¶Ä¬â¶Ä«×•×¡×™×›×•×ž×™×ªâ¶Ä¬
- 5. ‫ומל×י‬ ‫מכירות‬ â€«× ×™×ª×•×—â€¬ â€«×•× ×•×¤×©â€¬ ‫תיירותâ¶Ä¬
- 6. â€«×©× ×™×‬ ‫בין‬ ‫תפוסות‬ ‫השוו×תâ¶Ä¬
- 7. ‫לטיסות‬ â€«× ×•×¤×©×•× ×™×‬ ‫בין‬ ‫השוו××”â¶Ä¬
- 9. ‫ומל×י‬ ‫מכירות‬ â€«× ×™×ª×•×—â€¬ â€«×‘× ×™×”â€¬ ‫ציוד‬ ‫להשכרת‬ ‫חברהâ¶Ä¬
- 12. ‫המל×י‬ ‫מצב‬ ‫של‬ ‫ותחזית‬ â€«×¢×“×›× ×™×ªâ€¬ â€«×ª×ž×•× ×”â€¬
- 13. ‫פתוחות‬ â€«×”×–×ž× ×•×ªâ€¬ ‫צבר‬ ‫שבבי‬ ‫לעיבוד‬ ‫מפעל‬
- 14. ‫לתקופה‬ ‫פתוחות‬ â€«×”×–×ž× ×•×ªâ€¬ ‫צבר‬ ‫של‬ ‫מצב‬ â€«×ª×ž×•× ×ªâ€¬
- 15. ‫וסכומי×‬ ‫מימדי×‬ ‫לפי‬ â€«×”×–×ž× ×•×ªâ€¬ ‫צבר‬ â€«× ×™×ª×•×—â€¬
- 16. ‫תקציבית‬ ‫בקרה‬ â€«× ×“×œâ€¬ â€«×œ× ×™×”×•×œâ€¬ ‫חברהâ¶Ä¬"‫ן‬
- 17. ‫×קסל‬ â€«×ž×’×œ×™×•× ×•×ªâ€¬ â€«× ×ª×•× ×™×‬ ‫ובדיקת‬ ‫לקליטת‬ ‫ממשק‬
- 18. â€«× ×‘×—×¨×™×‬ ‫מימדי×‬ ‫לפי‬ ‫ביצוע‬ ‫מול‬ ‫תקציב‬ ‫של‬ â€«× ×™×ª×•×—â€¬
- 19. â€«×©× ×™×‬ ‫בין‬ ‫תקציבי×‬ ‫של‬ ‫השוו×ות‬
- 20. ‫ביצוע‬ ‫מול‬ ‫תקציב‬ â€«× ×ª×•× ×™â¶Ä¬
- 21. ‫×יכות‬ ‫בדיקות‬ ‫של‬ ‫תוצ×ות‬ â€«× ×™×ª×•×—â€¬ ‫××œ×§×˜×¨×•× ×™×™×‬ ‫רכיבי×‬ ‫לייצור‬ ‫מפעל‬
- 22. ‫×יכות‬ ‫בדיקות‬ ‫של‬ ‫תוצ×ות‬ ‫הצגת‬
- 23. ‫ב×קסל‬ ‫למקרו‬ ‫כתחליף‬ ‫בדיקות‬ ‫של‬ ‫גרפי×‬ ‫הפקת‬
- 24. â€«×ž×©× ×”â€¬ â€«×•×§×‘×œ× ×™â€¬ ‫ספקי×‬ ‫של‬ ‫ביצועי×‬ ‫מדידת‬ ‫שבבי‬ ‫לעיבוד‬ ‫מפעל‬
- 25. ‫מקב‬ ‫×ספקה‬ ‫של‬ ‫וביצוע‬ â€«×ª×›× ×•×Ÿâ€¬ ‫בין‬ ‫השוו××”â¶Ä¬"‫מ‬
- 26. ‫התהליך‬ ‫משך‬ ‫לפי‬ ‫ביצועי×‬ â€«× ×™×ª×•×—â€¬(‫קבלה‬ ‫ועד‬ ‫ממשלוח‬)
- 29. â€«×‘×ž×—×¡× ×™×‬ â€«×¢×“×›× ×™×ªâ€¬ ‫מצב‬ â€«×ª×ž×•× ×ªâ€¬ ‫הצגת‬
- 30. ‫הייצור‬ ‫רצפת‬ ‫של‬ ‫דמו‬ ‫×פליקציית‬ ‫על‬ ‫מבוסס‬QlikView
- 33. â€«×ž×›×•× ×•×ªâ€¬ ‫של‬ ‫ריצה‬ â€«×–×ž× ×™â¶Ä¬