R CV 02-11-2016
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This document is a resume for Rocio E. Quiroz Alonzo. It summarizes her work experience in hospitality and customer service roles over the past 10 years, including positions as a second manager at a luxury lodging, hostess at a hotel cafe, receptionist at a restaurant, and returns assistant at an online retail shop. It also lists her education, including a current degree program in hospitality business management, and qualifications like languages spoken and computer skills. References are provided from a university lecturer and former supervisor.
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Michelle Cevallos is a recent business management graduate with experience in customer service, office administration, and catering. She has strong skills in managing people, resolving conflicts, customer service, coaching, public speaking, and working well under pressure. Michelle is proficient in English, French, and Spanish and experienced using MS Office, CRM, and Sigma software. Her current role involves assisting customers and maintaining records as a Customer Service Representative at Fusion BPO Services in Montreal. Previously, she held various catering roles, including serving customers and planning events for over 1,000 guests.Raquel Neto CV
Raquel Neto CVraquel neto
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Raquel Ludumila Simao Neto is seeking new opportunities and has provided a resume highlighting her customer service and retail experience. She has over 5 years of experience in roles like sales assistant and customer service assistant. She is highly motivated, with strong communication and interpersonal skills. References are available upon request.REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...DORCAS ATIENO
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Dear Sir/Madam,
I am writing to you with regards to the Receptionist and customer service position i saw on your career website.
I am currently working as a customer Service Receptionist and Call center agent in Toyota Alfuttaim Motors where I have spent the past three years providing excellent customer service. I am passionate about service and would love to transfer those skills to the biggest Automotive Company in the world.
I have spent the past seven years working in the hospitality and automotive industry and am now looking to broaden my horizons and my skill-set. It has been a long term career aspiration to work for your company as a customer representative or Contact center agent so that I can combine my love for service and hospitality with the passion for your services.
Please find attached my current CV, which further details my experience along with my skills and qualifications and why I feel I would make an excellent ambassador for you.
I have skills and experience required to competently take on this role and I am confident that I would work to exceed your expectations.
I very much look forward to hearing from you and thank you for considering my application
Yours Sincerely.
Dorcas Awino AtienoGareth Troughton - Revised CV
Gareth Troughton - Revised CVGareth Troughton
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Gareth Troughton is applying for a position and has included his CV. He has extensive work experience in office and service industries, giving him varied skills working with different types of people. He is a conscientious, hard-working person who learns quickly and has ideas and enthusiasm. He has worked in various roles in the service industry, including data entry, bar staff, and manager positions. He has excellent references and is eager to discuss opportunities.R CV 02-11-2016
- 1. Rocio E. Quiroz Alonzo Flat 5, 21 Mallow street, M15 5GE – 07593352455 (M) rocio.e.quiroz-alonzo@stu.mmu.ac.uk Passionate young professional with 10 years’ experience in hospitality sector, self-motivated, confident in delivering excellent customer services. Effective at account management and proficient typist averaging 75 words per minute. Efficient at problem-solving and multi-tasking management, I love challenges. My friends consider me social, reliable, honest, punctual, hard-working, co-operative and enthusiastic. Education Manchester Metropolitan University (2015-2018) Hospitality business management Degree.2nd year student, learning how to develop a Business management career. Being provide of experience with academic theories and Industry days such as Hotels visit and conferences. Still in process to learn, but with a lot of positivism and dedication. IES Els Alfacs (2011-2013) Initial technical training cycle; Administrative Assistant and office technology (VET) Gained knowledge: Management base on small and medium enterprises, operating computer programs, human resources, accounting and customer service as manager assistant and accountant assistant. Hospitality and Tourism School (2009-2011) 2 years course of 1980 hours (990 hours annually). Cambrils, Tarragona, Spain. Superior technical cycle; Kitchen and Service (VET) Pre-processing and processing of food and restaurant service. Supported by 4 months placement in a Spanish hotel, Hotel Juan Carlos I, Barcelona. Employment Bird’s & Nature Luxury Lodgings, Second Manager and Supervisor • Greeting customers, managing bookings and advising on nearby attractions • checking customers in and out, managing the revenue and making weekly reports; archiving documents and filling out forms. • ensuring any complaints are handled effectively and resolved satisfactory during the stay and before guest leaves the premises. • Demonstrable references from customers in Booking.com since 2014. Eucaliptus, Tarragona, Spain. Summer season since 2012 to 2016 Cafe Football, Hotel Football, Old Trafford. Hostess • Greeting and seating customers with a warm and friendly manner. • Answering any enquires by phone or e-mail and managing bookings • Organising week by week all the special requirements for big parties. • Taking notes for room service and delivering it to the appropriate person on duty.
- 2. • Preparing the Briefing sheets for the week. 99 Sir Matt Busby way. Manchester M16 0SZ. Bem Brazil Restaurant, Deansgate, Front-desk receptionist • Receiving mail and delivering it to the appropriate person on duty. • Operating with Open-table system and organising the tables for events. • Demonstrable proficiency in telephone within a high-volume environment King street west, Deansgate, Manchester, M3 2GO. October 2014 to November 2015 Missguided Retail Online shop, Returns department • Dealing with customer product returns and invoicing through Magento e-commerce system • Above 10 points to the company target. • Running stock control management with Sage system. Coronet way, Manchester, M50 1RE. October 2013 to October 2014 Estate Agency VIMA Alfacs, Administrative Assistant • Archiving documents and managing inventory. • Paying and signing payrolls. • Reviewing current accounts and writing informative letters to clients. San Carlos de la Rápita, Tarragona, Spain. January 2012 to April 2013. (More information about this job upon request) Additional information: June 2015: Personal Licence and Health and Safety at work (BIIAB accredited) October 2004: Typing Certificate, average of 75 words per minute. Languages skills: Spanish Native, Fluent in Catalan and French Threshold Proficiency in Microsoft Office package and similar EU driving license. Interests: I have a keen interest in bakery, dining out in different restaurants with my boyfriend to get new ideas to cook at home. Watching extraordinary documentaries and comedy films, reading novels and organising lunch-diners with my friends. References: Stewart Morell- Lecturer/Tutor HBM Janet Seide Manchester Metropolitan University Host Supervisor at Bem Brazil Rest. Stewart.morrell@mmu.ac.uk janete_ungara@hotmail.com Tel: 161 247 2766 Mobile: 07888672393