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This document discusses techniques for facilitating productive discussions and meetings. It notes that dealing with conflict, divergence of opinions, disagreements in the "groan zone", and allowing enough time, safety and direct experience are important for effective conversations. The key is to work through differences to convergence and use retrospection to reflect on what worked well and how discussions can be improved going forward. People are encouraged to think about where conflict has occurred without proper handling and what other practices they use when meetings seem to be unproductive.Read less