Resorts Webinar
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This document discusses how resorts can benefit from an accessible website that allows clients to sign up to receive targeted information. Any client information collected is automatically added to a contact relationship manager for personalized communications. Websites and email links can be tracked to better understand visitors' interests, and detailed reports allow resorts to determine the most popular areas. Automated tools are recommended for optimizing social media presence, sending vacation reminders, tailored newsletters, text message replies to guests, and conducting post-stay surveys to improve services and marketing.
Resorts Webinar
- 1. Resorts
- 2. Have an Engaging Website ? Both you and your clients benefit from an accessible website that showcases all you have to offer. ? Signup forms allow clients to receive targeted information from your resort.
- 3. Organized Client Information Storage ? Client information received from signup forms is automatically added to a contact relationship manager. ? Any information gathered can easily be integrated into personalized communications with these clients.
- 4. Automatically Track Information ? Have website and email links tracked to better target your visitors¡¯ interests. ? Detailed reports allow you to determine what areas of your resort are of most interest to visitors.
- 5. Optimize Your Social Media Presence ? Automate the sending of social media posts to boost engagement. ? Keep visitors interested with fun and informative updates.
- 6. Automate Vacation Reminders ? Schedule reminders in advance to send automatically to guests shortly before their trip. ? Guests can receive messages in their preferred mode of contact.
- 7. Newsletters Keep Visitors Informed ? Visitors remain informed on news and events going on at the resort. ? Tailor newsletters automatically to each subscriber¡¯s preferences.
- 8. Maintain Connection with SMS ? Shortcodes allow guests to text keywords for automated replies. ? Guests obtain information and your resort can run more efficiently.
- 9. Gain Feedback from Surveys ? Automated surveys after guests check out allow you to maintain contact. ? Answers that are given help to improve your accessibility and streamline your marketing.
- 10. Resorts