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Restorative Practices Overview December 2015

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Louis Fletcher, Ph.D.
Louis Fletcher, Ph.D.

Restorative Practices aim to manage conflict and strengthen relationships by repairing harm. The goal is to build community. Restorative means making things right through accountability and dialogue. Good relationships are important for learning, and anything affecting relationships impacts learning. A restorative approach focuses on harm done and making things right, whereas an adversarial approach focuses on blame and punishment. Restorative Practices use respect, repairing harm, and building relationships to develop empathy and promote positive behavior change.

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Restorative Practices Overview Special Thanks to: Dr. Kim Boyd Ms. Liz Dalzell-Wagers Mr. Ron Hamilton Mr. David Watson The D49 RAMP Council The D49 DAAC
THE GOAL OF RESTORATIVE PRACTICE IN SCHOOL COMMUNITIES To manage conflict and tensions by repairing harm and strengthening relationships as a way of building community. - Les Davey, Director-IIRP United Kingdom
What Restorative Means Restorative means making things new again What do you need to do to restore your relationship if you hurt somebody or make that person feel negative emotions? To be restorative you need to be accountable, not repeat the behavior, and make things right through dialogue with the goal of building or maintaining relationships.
Relationships and Learning Basic Concepts: Good relationships are the basis for learning Anything that affects relationships [such as inappropriate behavior] impacts learning Challenging inappropriate behavior needs to be experienced as an opportunity for learning
Shaping Mindset: Growth or Fixed ? Learning is enhanced by challenge and is impeded by threat. - Terry OConnell, Director-Real Justice Australia As a society, when someone does the wrong thing, what is the typical response?
Blame & Punishment What is the first question we ask when someone does the wrong thing? If we ask why, what answers do we expect to get? What is the problem with the why question? How does blame impact learning?
Simple Contrast Adversarial (Blame) approach: What happened, who is to blame, what punishment or sanction is needed? Restorative approach: What happened, what harm has resulted and what needs to happen to make things right?
Adversarial Focus is in the past Preoccupied with blame Deterrence linked to punishment Restorative Focus in past, present & future Emphasis on resulting harm Deterrence linked to relationships and personal accountability Consequences [may include punishment] are an important part of Restorative Practice. This involves dialogue and respectful challenge. So, what does Restorative Practice look like? Dialogue
Restorative Practices Include: Being respectful and fair Repairing harm Restoring and building relationships Developing empathy Promoting positive behavior change Restorative Practice Checklist
THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD Strategy Culture Brand Who We Are
THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD LOW HIGH HIGH TO WITH NOT FOR Punitive Fixed Mindset (Authoritarian) Restorative Growth Mindset (Authoritative) Neglectful Fixed Mindset (Irresponsible) Permissive Fixed Mindset (Paternalistic) Accountable & Transparent (challenge) Adapted from Social Discipline Window - Paul McCold and Ted Wachtel - 2000 Respectful & Caring (support) How We Treat Each Other
THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD Compass of Shame WITHDRAW AVOID ATTACK SELF HATE Adapted from Nathansons Compass of Shame - 1992
THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD Restoration versus Shame
What needs to happen for a fair process to be experienced? Engagement: Opportunity to have a say Explanation: Understand the reasons for the decision Expectation Clarity: Shared understanding on what is expected in terms of behavior and rules Kim & Mauborgne, Harvard Business Review, July August 1997 Fair Process
Trust Commitment Cooperation This enhances learning, creativity, moral development and helps build stronger relationships Kim & Mauborgne, Harvard Business Review, July August 1997 What Fair Process Achieves
When challenging behavior, why would the following questions consistently achieve fair process? What happened? What were you thinking at the time? What have you thought about since? Who has been affected by what you did? In what way? What do you think you need to do to make things right? Restorative Questions
Is My Practice? Respectful (Distinguishing behavior from the person) Fair (Engaging, with Explanations & clarify Expectations) Restorative by repairing harm and building relationships Does My Practice? Develop Empathy (through reflection, insight & learning) Enhance responsibility and accountability Promote positive behavior change Restorative Practice Self-Affirmation
Intentional and deliberate action steps are required to enhance the Process PACE (Performance Ascending to Continuous Excellence) of District 49s Restorative Practices culture: BOE adopts a resolution to make Restorative Practice the framework to shape student conduct and discipline BOE discipline policies are revised to incorporate Restorative Practice Restorative Practices curriculum is delivered to D49 stakeholders Funding sources (grants, scholarships, etc.) are identified for IIRP training Professional development time is identified and scheduled for IIRP training The Common Discipline Matrix is revised to incorporate Restorative Practices Building-level discipline procedures and practices are reviewed/revised to attain alignment with Restorative Practice philosophy District 49 and the Zones should support existing restorative programs (e.g., Capturing Kids Hearts, Boys Town, Challenge Day, etc.) while assessing and closing restorative gaps in all district schools The Way Ahead
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Restorative Practices Overview December 2015

  • 1. Restorative Practices Overview Special Thanks to: Dr. Kim Boyd Ms. Liz Dalzell-Wagers Mr. Ron Hamilton Mr. David Watson The D49 RAMP Council The D49 DAAC
  • 2. THE GOAL OF RESTORATIVE PRACTICE IN SCHOOL COMMUNITIES To manage conflict and tensions by repairing harm and strengthening relationships as a way of building community. - Les Davey, Director-IIRP United Kingdom
  • 3. What Restorative Means Restorative means making things new again What do you need to do to restore your relationship if you hurt somebody or make that person feel negative emotions? To be restorative you need to be accountable, not repeat the behavior, and make things right through dialogue with the goal of building or maintaining relationships.
  • 4. Relationships and Learning Basic Concepts: Good relationships are the basis for learning Anything that affects relationships [such as inappropriate behavior] impacts learning Challenging inappropriate behavior needs to be experienced as an opportunity for learning
  • 5. Shaping Mindset: Growth or Fixed ? Learning is enhanced by challenge and is impeded by threat. - Terry OConnell, Director-Real Justice Australia As a society, when someone does the wrong thing, what is the typical response?
  • 6. Blame & Punishment What is the first question we ask when someone does the wrong thing? If we ask why, what answers do we expect to get? What is the problem with the why question? How does blame impact learning?
  • 7. Simple Contrast Adversarial (Blame) approach: What happened, who is to blame, what punishment or sanction is needed? Restorative approach: What happened, what harm has resulted and what needs to happen to make things right?
  • 8. Adversarial Focus is in the past Preoccupied with blame Deterrence linked to punishment Restorative Focus in past, present & future Emphasis on resulting harm Deterrence linked to relationships and personal accountability Consequences [may include punishment] are an important part of Restorative Practice. This involves dialogue and respectful challenge. So, what does Restorative Practice look like? Dialogue
  • 9. Restorative Practices Include: Being respectful and fair Repairing harm Restoring and building relationships Developing empathy Promoting positive behavior change Restorative Practice Checklist
  • 10. THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD Strategy Culture Brand Who We Are
  • 11. THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD LOW HIGH HIGH TO WITH NOT FOR Punitive Fixed Mindset (Authoritarian) Restorative Growth Mindset (Authoritative) Neglectful Fixed Mindset (Irresponsible) Permissive Fixed Mindset (Paternalistic) Accountable & Transparent (challenge) Adapted from Social Discipline Window - Paul McCold and Ted Wachtel - 2000 Respectful & Caring (support) How We Treat Each Other
  • 12. THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD Compass of Shame WITHDRAW AVOID ATTACK SELF HATE Adapted from Nathansons Compass of Shame - 1992
  • 13. THE BEST DISTRICT TO LEARN, WORK & LEADTHE BEST DISTRICT TO LEARN, WORK & LEAD Restoration versus Shame
  • 14. What needs to happen for a fair process to be experienced? Engagement: Opportunity to have a say Explanation: Understand the reasons for the decision Expectation Clarity: Shared understanding on what is expected in terms of behavior and rules Kim & Mauborgne, Harvard Business Review, July August 1997 Fair Process
  • 15. Trust Commitment Cooperation This enhances learning, creativity, moral development and helps build stronger relationships Kim & Mauborgne, Harvard Business Review, July August 1997 What Fair Process Achieves
  • 16. When challenging behavior, why would the following questions consistently achieve fair process? What happened? What were you thinking at the time? What have you thought about since? Who has been affected by what you did? In what way? What do you think you need to do to make things right? Restorative Questions
  • 17. Is My Practice? Respectful (Distinguishing behavior from the person) Fair (Engaging, with Explanations & clarify Expectations) Restorative by repairing harm and building relationships Does My Practice? Develop Empathy (through reflection, insight & learning) Enhance responsibility and accountability Promote positive behavior change Restorative Practice Self-Affirmation
  • 18. Intentional and deliberate action steps are required to enhance the Process PACE (Performance Ascending to Continuous Excellence) of District 49s Restorative Practices culture: BOE adopts a resolution to make Restorative Practice the framework to shape student conduct and discipline BOE discipline policies are revised to incorporate Restorative Practice Restorative Practices curriculum is delivered to D49 stakeholders Funding sources (grants, scholarships, etc.) are identified for IIRP training Professional development time is identified and scheduled for IIRP training The Common Discipline Matrix is revised to incorporate Restorative Practices Building-level discipline procedures and practices are reviewed/revised to attain alignment with Restorative Practice philosophy District 49 and the Zones should support existing restorative programs (e.g., Capturing Kids Hearts, Boys Town, Challenge Day, etc.) while assessing and closing restorative gaps in all district schools The Way Ahead