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Christie Fogleman
180 Cedar Road, Covington, GA 30016
Phone 770.298.9378
christieanne83@att.net
Career Objective:Seeking a professional position where I may utilize my knowledge and work
experience to grow within and benefit the company.
Qualifications
ï‚· Customer service orientation
ï‚· Alphanumeric data entry
ï‚· Strong oral and written communication skills
ï‚· Experience in production reporting
ï‚· Excellent problem solving and researching skills
ï‚· Thorough understanding of MS Office, MS Office Word 2007 & higher, MS Outlook,
Lexus Nexus,Best Case,PACER, QuickBooks 2014 and eClinical Works
Works History
Patient Account Representative
September 2015 – October 2016
ï‚· Posted pt & ins payments
ï‚· Maintained ERA pymt system
ï‚· Researched pt/ins AR accts
 Reviewed EOB’s
ï‚· Submitted claims
ï‚· Completed special projects
ï‚· Research ins pymt rejections
Office Assistant,Alltemp Refrigeration
July 2013 – July 2014
ï‚· Answered incoming calls
ï‚· Scheduled project hotel & equipment reservations
ï‚· Collections
ï‚· Assisted with payroll
ï‚· Overseen service department calls, orders, customer accounts,scheduling and billing
CSR, Lincare
August 2012 – March 2013
ï‚· Answered incoming calls
ï‚· Completed orders
ï‚· Verified insurance
 Managed medical documentation, such as CMN’s, authorizations and doctor letters
ï‚· Branch reporting
Senior Paralegal, Clark & Washington, LLC
November 2010 – August 2012
ï‚· Met with clients
ï‚· Gathered information for attorney use
ï‚· Prepared various motions, modified plans and amendments
ï‚· Maintained client file reports
ï‚· Answered externaland internal phone calls
ï‚· Trained new paralegals
Documentation Lead,American Homecare Supply of GA – Air Products
July 2004-July 2009
ï‚· Lead to a team of nine employees
 Managed medical documentation, such as CMN’s, authorizations and doctor letters
ï‚· Created and maintained medical compliance reports
ï‚· Answered externaland internal phone calls
ï‚· Maintained external and internal mail
ï‚· Conducted insurance compliance research
Loan Operations Clerk,First Nation Bank - Synovus
September 2002-July 2004
ï‚· Loan clerk for commercial and personal loans
ï‚· Maintained customer service in the call center
ï‚· Entered and maintained loan data
ï‚· Worked in the check imagery department
ï‚· Worked as a weekend teller
Achievements
ï‚· I assisted in drafting the company policy for the compliance/documentation department.
ï‚· I worked in completing a companywide project to achieve lower compliance ratings.
Education
ï‚· Kaplan University, Bachelors of Science in Legal Studies, May 2012
ï‚· Dekalb Technical College, September 2007-May 2008
ï‚· Mount Vernon Christian School, High School Diploma, May 2001

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Resume 2016

  • 1. Christie Fogleman 180 Cedar Road, Covington, GA 30016 Phone 770.298.9378 christieanne83@att.net Career Objective:Seeking a professional position where I may utilize my knowledge and work experience to grow within and benefit the company. Qualifications ï‚· Customer service orientation ï‚· Alphanumeric data entry ï‚· Strong oral and written communication skills ï‚· Experience in production reporting ï‚· Excellent problem solving and researching skills ï‚· Thorough understanding of MS Office, MS Office Word 2007 & higher, MS Outlook, Lexus Nexus,Best Case,PACER, QuickBooks 2014 and eClinical Works Works History Patient Account Representative September 2015 – October 2016 ï‚· Posted pt & ins payments ï‚· Maintained ERA pymt system ï‚· Researched pt/ins AR accts ï‚· Reviewed EOB’s ï‚· Submitted claims ï‚· Completed special projects ï‚· Research ins pymt rejections Office Assistant,Alltemp Refrigeration July 2013 – July 2014 ï‚· Answered incoming calls ï‚· Scheduled project hotel & equipment reservations ï‚· Collections ï‚· Assisted with payroll ï‚· Overseen service department calls, orders, customer accounts,scheduling and billing CSR, Lincare August 2012 – March 2013 ï‚· Answered incoming calls ï‚· Completed orders ï‚· Verified insurance ï‚· Managed medical documentation, such as CMN’s, authorizations and doctor letters ï‚· Branch reporting Senior Paralegal, Clark & Washington, LLC November 2010 – August 2012 ï‚· Met with clients ï‚· Gathered information for attorney use ï‚· Prepared various motions, modified plans and amendments ï‚· Maintained client file reports ï‚· Answered externaland internal phone calls ï‚· Trained new paralegals Documentation Lead,American Homecare Supply of GA – Air Products July 2004-July 2009 ï‚· Lead to a team of nine employees ï‚· Managed medical documentation, such as CMN’s, authorizations and doctor letters ï‚· Created and maintained medical compliance reports ï‚· Answered externaland internal phone calls
  • 2. ï‚· Maintained external and internal mail ï‚· Conducted insurance compliance research Loan Operations Clerk,First Nation Bank - Synovus September 2002-July 2004 ï‚· Loan clerk for commercial and personal loans ï‚· Maintained customer service in the call center ï‚· Entered and maintained loan data ï‚· Worked in the check imagery department ï‚· Worked as a weekend teller Achievements ï‚· I assisted in drafting the company policy for the compliance/documentation department. ï‚· I worked in completing a companywide project to achieve lower compliance ratings. Education ï‚· Kaplan University, Bachelors of Science in Legal Studies, May 2012 ï‚· Dekalb Technical College, September 2007-May 2008 ï‚· Mount Vernon Christian School, High School Diploma, May 2001