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Michelle Bender graduated from Southern Connecticut State University with a B.A. in Communication specializing in advertising and promotions with a minor in media studies. She has experience using various computer programs and social media platforms. Her work experience includes positions at Starbucks, The Edge Fitness Clubs, Pinkberry, and The Gap where she demonstrated skills in customer service, event planning, leadership, and visual design. She was an active member of Lambda Pi Eta and Sigma Alpha Pi honor societies and made the Dean's List for three semesters.
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- 1. Michelle Bender EDUCATION Southern Connecticut State University New Haven, Connecticut School of Arts and Science, B.A. in Communication Specializing in Advertising and Promotions; Minor Media Studies Communication G.P.A. 3.92/4.0 Cumulative G.P.A. 3.35/4.0 Graduation December 2014 Copywriting, Press Release, Research, Design, Interpersonal Communication, Professional Presentations, Video Production, Audio Production COMPUTER LITERACY Experience using computer programs on Macintosh and PC: Word, Excel, PowerPoint, Publisher, Adobe Suite EXPERIENCE Starbucks Monroe, Connecticut December 2013-Present Barista • Working in a team to achieve customer satisfaction and loyalty • Resolving customer crisis and issues when they arise • Peer coaching new baristas on recipes, routines, and daily tasks The Edge Fitness Clubs Fairfield, Connecticut May 2013- August 2013 Marketing Intern • Used design skills to create visually appealing flyers for various events and classes • Aided in decision making process of new logo design • Assisted in the planning and execution of events at two other Edge locations • Assisted in grand opening of the Trumbull Edge location Pinkberry Fairfield, Connecticut April 2011-January 2012 Shift Leader • Demonstrated leadership skills by supervising morning and evening shifts • Demonstrated leadership skills by assigning roles to team members • Acquired event planning and organizational skills by assisting on catering events The Gap Fairfield, Connecticut December 2011 Seasonal Sales Associate • Provided satisfactory customer service • Created appealing mannequin displays to increase sales revenue • Used organizational skills and time management to maintain store cleanliness HONORS Lambda Pi Eta New Haven, Connecticut March 2013- 2014 National Communication Association’s official honor society at four- year colleges and universities. B e n d e r m 6 @ o w ls .s o u t h e r n c t .e d u (2 0 3 ) 6 5 0 -8 7 3 6 58 G arw ood R oad T r u m b u ll, C T , 0 6 6 1 1
- 2. Sigma Alpha Pi New Haven, Connecticut March 2013- 2014 National Society of Leadership and Success focusing on goal fulfillment, community involvement, and leadership. Deans List Spring 2012, Fall 2012, and Spring 2013 SOCIAL MEDIA Experience using Facebook, Twitter, Pinterest, and Instagram