![Amanda_Horne_CV[1]](https://cdn.slidesharecdn.com/ss_thumbnails/789fdce7-a5c3-47d3-9470-ce067ff04f9d-150513125121-lva1-app6892-thumbnail.jpg?width=560&fit=bounds)
More Related Content
What's hot (20)
Similar to Resume (20)
Resume
- 1. Rita L. Harris P.O. Box 623 Groesbeck, Texas 76642 281-386-7668 ritanotlucky@gmail.com Energetic, customer-driven Inside Sales Associate with over 15 years of experience in the Oil and Gas Industry as well as the Printing Industry. Played supportive role and served as liaison between departments to maximize effective operations. ACCOMPLISHMENTS June 2015 - October 2015 Blueline Rental Inside Sales • Manage phone calls and live chats from company website. • Prepare formal quotes, or price estimates requested by callers. • Enter equipment reservations for locations all over US. • Check for available equipment in multiple locations. • Coordinate reservation with branch closest to customer. • Organize daily work schedule for efficiency, and to accommodate a heavy workload. 2005-2015 National Oilwell Varco (Formerly R&M Energy Systems) Inside Sales Willis, TX Inside Sales Representative for Manufacturing Company in the Oil and Gas Industry. • Provided Support to several Service Center locations, as well as responsible for training administrative staff for those locations. • Responsible for correspondence, order entry, and preparing quotes for International and Domestic customers. • Coordinated export crating and shipping for International customers. • Provided Sales Support for Outside Sales Staff. • Achieved and maintained a 98% or better order entry accuracy. • Traveled to other locations to gain knowledge of products. • Prepared weekly on order backlogs for customers. • Organized daily work schedule for efficiency, and to accommodate a heavy workload. • Actively participated in all Team Building Exercises between departments within the company. • Gained appreciation and respect from customers and co-workers by consistently providing quality customer service. • Consistently worked with Manufacturing to identify and solve issues with orders. 2000-2005 YZ Systems, Inc. Customer Service/Inside Sales Conroe, TX
- 2. Rita L. Harris 281-386-7668 Pg. 2 Inside Sales/Customer Service Associate for Manufacturing Company in the Oil and Gas Industry. • Promoted from Sales Receptionist to Customer Service Associate, responsible for all aspects of the Return and Repair process. • Promoted to Inside Sales/Customer Service Associate within 2 years. • Consistently gaining knowledge of products and part numbers, allowing me to be more efficient. • Identified troubled repair procedure and developed new processes to reduce turn around time of repairs. • Organized daily work schedule to accommodate several additional job duties after company downsizing. • Repeatedly solving order issues for Reps and Customers, gaining their confidence and respect. • Actively participated on Quality Assurance Committee, receiving company recognition and monetary award. • Provide Sales Support for company Direct Sales Staff and Sales Reps, as well as administrative support for Service Department Staff. 1996-2000 Printmax Services, Inc. Customer Service/Sales The Woodlands, TX Customer Service/Sales Associate for small Commercial Printing Company • Processed printing quotes using estimating software. • Implemented all aspects of Customer Service Department. • Supervised processing of job orders. • Input and maintained Customer Data Base in Act program. • Organized and maintained company filing system. • Processed Invoices, Purchase Order and Bank Deposits with positive impact on cash flow. • Maintained Accounts Receivables and assisted with collections to ensure accruing of cash receipts. • Controlled Petty Cash Account. • Served as Back-up help for Bindery in Production Department. 1993-1996 TransTexas Gas Corporation Administrative Assistant Business-oriented Administrative Assistant reporting to owners of multi-million dollar Oil and Gas Exploration and Refining Company. • Implemented all phases of Siemen’s PBX Phone System. • Processed Federal Express Powership.
- 3. • Supervised operation of Postage Machine and incoming and outgoing mail. Rita L. Harris 281-386-7668 Pg. 3 • Maintained and procured complete office furniture and business equipment inventory on computer. • Input offsite storage data, commitment reports, purchase orders, and typed check requests. • Negotiated and obtained complete office supply inventory for Houston Office. • Maintained operations of copy and fax centers. • Organized and maintained department filing system. • Supervised the renovation of company bought multi-storied office building and owner’s personal suite at Sam Houston Race Park. EDUCATION COMPUTERS Adams Institute of Marketing Microsoft Word Montgomery College Microsoft Excel Familiar with: Quickbooks Pro Franklin Estimating Act Avante JD Edwards Movex