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A. Robert Below, Jr.
809 Barlow, Wichita, KS, 67207
Work: 316.517.6686
Cell: 316.214.4653
Email: arobbelowjr@gmail.com
WORK EXPERIENCE
30 years at Cessna Aircraft and Beechcraft in a variety of highly technical, customer facing roles.
Experience in Customer Service, Marketing, Aircraft Maintenance.
Extensive interaction with Engineering, Flight Ops, and Sales-force.
Numerous performance awards.
FUNCTIONAL SKILL & KNOWLEDGE AREAS
Excellent customer, technical assistance and MS Office skills
Citation 510 & 525 Series type rated pilot, – TT: 870 Hrs. Turbine: 100 Hrs.
A&P Mechanic 500-Series FSI Maintenance training
Expert in Flight Manual performance and procedures, CESNAV flight planning software,
weight and balance, foreign certification, MMEL
3-time winner CEFC Spot Landing Contest - Public speaking experience
EMPLOYMENT HISTORY
1990 – Present Cessna Aircraft Company, Wichita, KS
1998 - On Senior Customer Service Engineer
 Flight Manual and Operating Manual expert
 CESNAV Flight Planning Software expert
 MMEL Expert
 3rd
Party Foreign Certification Support
1992 – 1998 Sales Engineer, Citation Marketing
 Supported Citation sales force with customized and standardized sales tools
(Flight Profiles, Cash Flow Analysis, Flight Planning Guides, Competitive Product
Analysis)
1990 – 1992 Flight Line Mechanic, Cessna Citation
 Citation II, Citation V, Citation VI, Citation VII. Green Flight and Pre-delivery
squawks.
 Taxi-qualified lead mechanic, 500-Series
 Fuel sealer certification, blue print reading certification.
1985 – 1990 Beech Aircraft Corporation
 Telemarketing Specialist – Received/responded to customer inquiries and
qualified them for salesman follow up.

 Customer contact and scheduler for King Air Airframe Status Inspection and 1st
50
V-Tail Bonanza Cuff-Kit installations.
 Warranty Clerk
EDUCATION AND TRAINING
 Flight Safety Pilot Initial Ground School, CJ, 550, 560, 560XL, 650, 750
 Flight Safety Certified 500-Series Mechanic 1991
 Flight Training: Mallory Airfield, W.Va., West Air, Westchester,NY, BEFC, CEFC,
Christiansen Aviation, Tulsa, OK
 Wichita Area Vocational Technical College A&P 1988
 BS – Marketing Management, University of Charleston, W.Va. 1983
 United States Air Force Academy, Aerodynamic Engineering (2.5 yrs. No Degree)
Cessna Flying Club Board of Directors 2013 - 2016
Beech Flying Club Board of Directors 1988 - 1989

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Resume Below ARobert

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