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Shannon Critchlow seeks a position in nonprofit community development utilizing her experience in volunteer management. She has a BA in History from the University of North Texas where she earned a 4.0 GPA in her nonprofit coursework. Critchlow has over 3 years of experience recruiting, training, and coordinating hundreds of volunteers in various roles. She is proficient in volunteer software and strategic planning. Critchlow is passionate about developing volunteer programs and community partnerships to serve those in need.
Resume current …
- 1. 1 Shannon Thompson Critchlow 514 Laredo Circle Allen, Texas 75013 214.383.1100 (home) 972.841.2412 (cell) critchlow_shannon@yahoo.com http://www.linkedin.com/in/shannoncritchlow Career Objective To obtain a challenging position within a nonprofit with opportunities to share my passion for community development and volunteerism. Education Universityof North Texas, Denton, Texas Bachelor of Arts in History and minor in Art History Certification in Volunteer Management for Non-Profit Organizations College of Public Affairs and Community Service Dean’s List Non-profit course work GPA 4.0: Leadership Theory, Community Development & Resources, Volunteer Program planning & evaluation, Volunteer Management Concepts Volunteer Coordinator Internship at the Dallas Museum of Art Skills Excellent ability to develop and maintain relationships between staff and volunteers Ability to provide leadership and communicate at all levels Volunteer management, recruitment, screening, job matching, and scheduling Volunteer development and evaluation, resulting in retaining long term volunteers Volunteer program’s planning and evaluation Ability to create and implement volunteer training programs and orientation sessions Create and implement volunteer recognition programs Strategic planning, establishing specific goals, action steps, and resources to accomplish goals Volunteer management concepts and applications: including ability to create job descriptions, write policies and procedures, track volunteer participation, special projects, and design as well as create volunteer forms Employment Experience Methodist Dallas Medical Center – Dallas, Texas Volunteer Coordinator January 2015 - present Recruitment, screening, interviewing, background checks, orientation/training, placement, scheduling, and coordinating 350 volunteers Proficiency in Volgistics volunteer software Planning and coordinating ongoing volunteer appreciation events Additional recruitment of volunteers for special programs designed to increase patient satisfaction scores. Special volunteer placement includes Medical Research, SERV (Students Engaged in Rounding Volunteer) pre- nursing program, NICU volunteers, ED/Trama volunteer assignments.
- 2. 2 Meals on Wheels Collin County – McKinney, Texas Volunteer Coordinator June 2014 – December 2014 Recruitment, orientation/training, background checks, placement, scheduling, and coordinating 500 volunteers Responsible for coordinating volunteers to deliver 79 meal routes and 1,000 meals Monday to Friday to seniors living in Collin County who are hungry and isolated Coordinating and assisting with special projects; Fall Harvest Boxes, Secret Santa, and Shelf Stable Meals Outreach and establishing community partnerships with faith based organizations, professionals, and corporate volunteer opportunities Various administrative reports including In-Kind donations, Monthly performance, and volunteer services activities Maintaining volunteer database, monthly/weekly/daily volunteer schedules, and new volunteer training materials Dallas Museum of Art – Dallas, TX. Volunteer Coordinator Intern August 2013 – December 2013 Assisting Volunteer Coordinator with day-to-day volunteer coordination of over 500 volunteers including, recruitment, screening, training/orientation, scheduling, tracking, management, and appreciation Design of museum wide volunteer master application form Assisting with planning of yearly volunteer appreciation event Volunteer Experience “Go van Gogh” summer library outreach program May 2013 – August 2013 Dallas Museum of Art, Dallas, Texas Program designed to bring works of art from the museum’s collection to young children ages 5-12 Success for Life through Reading Literacy Program, Universityof North Texas, Denton, Texas September 2012 – May 2013 Volunteer Managers assistant Literacy program for preschool age children from low-income families sponsored by, The University of North Texas Responsibilities included tracking book inventory, recording volunteer hours, maintain volunteer personnel files, and grant research Operation Blessings, Portsmouth, NH. September 2003 – March 2005 Assistant Manager of non-profit food pantry Managing collection, sorting, stocking, and distribution of food to clients. Responsible for creating monthly client serviced distribution list to satisfy grant requirements. Additional duties included tracking and recording donor’s food donations. References available upon request