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- 1. raquonjohnson@gmail.com Raquon Johnson 21 evergreen Street, Rochester, NY 14605 (585) 230-1315 Employment/Relevant Experience: 2016- current Roux 688 park Avenue, Rochester, NY 14607 Chef de Partie (Saute Chef) Preparing meats, poultry, fish and vegetables as needed to meet the restaurant's orders. Prepares sauces to order in the same pans, removing the meat or vegetables and "deglazing" the hot pan with wine, stock or another liquid to capture the browned cooking juices with their rich flavors. Produced exceptional menu items that regularly garnered diners' praise. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. 2016-current IAG Performance 1203 Baltimore Boulevard, Westminster,MD 21157 Front desk aftermarket parts sales Complete vehicle teardowns Engine rebuilds Remote tunes 2014 2015 Voulas Greek Sweets 439 Monroe Avenue, Rochester, NY 14607 Head Line Cook Responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. Prepares all food items as directed in a sanitary and timely manner. Cleans and maintains station in practicing good safety, sanitation, organizational skills. Ensure quality and safety of food by performing standard and any additional sanitary measures including sweeping of the floors, cleaning of surfaces, as well as proper covering and storage of food items according to standards and procedures. Work at efficient and consistent pace 2012 - 2014 Advance Auto Parts 527 Monroe Avenue, Rochester, NY 14607
- 2. Retail/Commercial Parts Pro (manager) Provide customers parts features and warranty information in-store and over the phone. Provide customer with information regarding available product options that would best allow them to service their vehicle. Process sales in a highly paced sales environment and, when needed, provide customers with installation instructions. Ensure adequate store inventory and verify shipments received. Trained, scheduled, motivated, and oversaw team members Maintained a safe environment for all Oversaw the selling of parts to meet hourly, daily, monthly, and yearly sales forecast. Administered aggressive sales tactics to ensure the store will produce profit. Balanced cash registers and safe as well as reconciled bank deposits each day. 2012 - 2012 Sutherland Global Services 1180 Jefferson Road, Rochester, NY 14623 AT&T Inc. Customer Service/Technical Support Technician Trained new employees Answered customers questions and billing inquiries over the phone with the objective of resolving customers issues within one call to the support center Processed customers payments via phone Supported customers with most appropriate technical solutions to best meet their needs and retain their business (i.e. support for iOS, Android, Windows software and customers respective hardware) 2009 - 2012 Krudco Skate Shop 83 Howell Street, Rochester, NY 14607 Store Manager (Part-time) Established an internet store for online sales Train and support sales associates in understanding our products and service Responsible for opening and closing of the store Price new shoes, clothing and skateboard inventory Report inventory levels to management Ensure customer satisfaction by suggesting merchandise that is best suited for the customers specific needs Perform retail transactions with customers Responsible for sales reconciliation The Genesee Valley Club Prep cook 11/2010 4/2012 Rochester, NY Measures ingredients and prepares them in accordance to chefs specifications; Washes and peels ingredients in order for them to be used in different meals; Cuts and portions different types of meat according to specifications; Prepares different types of food from the menu, following carefully the recipes; Makes stock soups to be used during cooking process; Prepares drinks and cocktails according to chefs specifications; Portions the food and prepares the dishes for plating; Packages take-away food for clients;
- 3. Places food trays under food warmers, so that the food arrives in good conditions at the table; Distributes the plates to be served to the waiting staff; Accepts or rejects ingredients from food suppliers, based on their appearance and quality; Keeps track of ingredient quantities and ensures there are always enough for the day/week; Stores ingredients in dedicated containers, making sure that they are best preserved; Informs superiors when the ingredients stock is getting low or when the kitchen tools do not work properly; Cleans and sanitizes the working surfaces, tools, utensils and working area; Carefully supervises the food temperature and the temperature from cooling rooms, to ensure that the ingredients kept are kept at the appropriate temperature Carefully supervises the food temperature and the temperature from cooling rooms, to ensure that the ingredients kept are kept at the appropriate temperature Education: 2009 John Marshall High School 180 Ridgeway Ave, Rochester, NY 14615