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RESUME - OUTSIDE
- 1. _____________________________________________________________________________________ Home Address: 14200 Vance Jackson, Apt 6203, San Antonio, Texas 78249; cell phone: 361-550-5256 khardin2004@yahoo.com KELLIE LAWSON SUMMARY: Constantly creating an atmosphere of collaboration, to gather resources and critical information needed to solve complex Human Resource issues. With 6 years of Human Resources & Wellness experience my focus is on providing a level of knowledge for cultivating programs, relationship building and developing strong long term connections to assure a quality employee experience. PROFESSIONAL EXPERIENCE: Human Resources Resolution Center Specialist II Aug 2013 – Present United Service Automobile Association, San Antonio,TX  Research,analyze and advised employees on company policies, programs and procedures o Employee Relations, Compensation, Payroll, Benefits, Wellness programs  Identified trends as it pertained to the business unit and notify stakeholders of the trends to ensure effective, efficient and timely responses  Provide navigational support to employees for self-service channels  Supports change management requirements for enterprise-wide programs and processes. Communicate moderate and complex subject matters clearly and effectively verbally and in writing  Acquires and applies advanced knowledge of HR policies, processes,and industry practices.  Handles confidential information  Assisted in researching a resolution for the Learning Management/SAI course issues by providing weekly stats to the Employee Learning team. Resolution found, workload decreased by 50 percent after two months.  Collaborated with Employee Learning to improve the overall employee experience.  Participated in working sessions assisting in the creation of a Channel Experience Design. Working sessions determined the feedback necessary in maintaining a level of efficiency and excellence for the HR Service Center.  Developed on-boarding program to include on the job training o Identified training needs o Implemented structured schedule o Facilitated conversations on development o Assisted with providing a thorough knowledge of policies, programs, procedures, and systems Health Fitness Specialist I May 2009 – Aug 2013 United Service Automobile Association, San Antonio,TX  Onsite Health Screenings Logistics Coordinator, managing vendor-relationship with HealthFitness o Validate appropriate supplies and vendor set up o Escalated issues when appropriate o Communicated with HealthFitness management throughout event  Organized and facilitated the Health Fair during a USAA enterprise-wide event o Marketed the event to new vendors  Created,designed and facilitated Health & Wellness projects o Zumba in the Dark, Yoga for Runners o Marathon Bound – a 12 week training event to inform and motivate employees training to walk/run in marathon  Selected to participate on a cross-functional HR project team to assist in the development of the HR delivery model o Working team included executives within HR  Assisted in the coordination of USAA’s Annual Veteran’s Day 5k Walk/Run o Identified a need for process improvement with timing companies and saved USAA $3,800 dollars  Responsible for interviewing, on-boarding, coaching and monitoring the productivity of weekly assignments and special projects for fitness Interns  Assists members with individual goal setting, program design and education, providing fitness counseling and individual evaluations following American College of Sports Medicine (ACSM) guidelines.
- 2. _____________________________________________________________________________________ Home Address: 14200 Vance Jackson, Apt 6203, San Antonio, Texas 78249; cell phone: 361-550-5256 khardin2004@yahoo.com KELLIE LAWSON Health Fitness Specialist Jan 2009 – April 2009 Medifit Corporate Services,San Antonio, TX  Implemented incentive, health promotion, and other specialty programs  Recreation Coordinator  Supervised and monitored exercise participants  Provided one on one consulting, training and motivation  Design and implementation of health promotions and specialty programs EDUCATION & CERTIFICATIONS: Internal Internship Feb 2013 – Dec 2013 HR Employee Experience and Reporting  Provided assistance to employees and candidates through the AskHR channel with the guidance and supervision of the HR team Masters in Business Administration May 2011 – March 2014 University of Phoenix, San Antonio, TX B.S. Kinesiology; Concentration in Exercise Science May 2006 – Dec 2008 University of Texas at San Antonio (UTSA),San Antonio, TX Collegiate Volleyball Scholarship Aug 2004 – May 2006 San Jacinto Junior College, Pasadena, TX VOLUNTEER WORK: Impact Ambassador Feb. 2015 - Present USAA Human Resources  Premier community for emerging professionals across USAA,with a focus on social, professional, and service activities Pride Champion Sept. 2012 –Nov. 2013 USAA Human Resources  Facilitated communication, to help enhance an environment of trust, commitment, and collaboration within the CoSA to all levels of USAA leadership. Compassion International May 2010 - Present Child Sponsor  A child-advocacy ministry that pairs people with those who are suffering from poverty. The ministry releases children from spiritual, economic, social, and physical poverty. Run for Compassion  Organized volunteers pre-race and race day  Coordinated logistics for volunteers and race day events to include allocating resources to the appropriate areas such as water stations, pre-registration table, day of registration table. Pen Pal Program Sept 2009 - Present Community Educational program  The Pen Pal Program helps students improve their academic performance in reading and writing and to create a relationship with a caring adult. Volunteers exchange letters with students throughout the academic year Bright Hope May 2010 Run for Hungry Children  Coordinated registration activities for the 5k event  Managed all phases for participant registration and volunteers