Resume Phillip Sida
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This document is a resume for Phillip Sida summarizing his experience in customer service and human resources. Sida has over 10 years of experience in roles such as tax services specialist, auto loan collector, customer service manager, accounts payable associate, and collections representative. He has a bachelor's degree in technical management with a concentration in human resources management from DeVry University. Sida has strong skills in Microsoft Office, customer relations, and handling employee issues in compliance with EEO laws.
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This document is a resume for Shana Reeves. It outlines her professional and educational background, including customer service experience, coursework in areas like customer service and team leadership, and an Associate's degree in Health Administration Services. Her work history includes roles as a front desk administrator, cashier clerk, shift manager, and secretarial assistant/file clerk. She lists skills like organization, communication, Microsoft Office, and critical thinking. Contact information and references are also provided.Michelle Taylor Resume
Michelle Taylor ResumeMichelle Taylor
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Michelle Taylor has over 15 years of experience in accounting, office management, and administrative roles. She has a Bachelor's degree in Business Administration and is fluent in Spanish. Her most recent role was as Office Manager for Advanced Fluid Technologies, where she managed accounting, payroll, HR, and communications. Prior to that she worked as a Case Administrator and Fraud Investigator for a Chapter 13 Trustee and financial services company. She has a demonstrated ability to take on responsibilities, meet goals, and receive promotions within different organizations.ShamikaBurnsResume1.doc
ShamikaBurnsResume1.docshamika burns
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Shamika Burns is seeking a position that utilizes her skills in customer service, collections, office support, and computers. She has over 5 years of experience in credit and collections. She has a proven record of contacting customers about payments and negotiating arrangements. She has a degree in Criminal Justice and Forensic Science. Her experience includes positions in collections, banking, and custodial work.Resume Phillip Sida
- 1. Phillip Sida 160 E. Vista Ridge Mall Dr. Apt.1412 Lewisville, TX 75067 (469)766-7453; philsida2014@gmail.com Summary Solid customer service professional with excellent interpersonal skills and knowledge of human resources laws and standards, employee relations issues, Equal Employment Opportunity (EEO) and affirmative action guidelines and laws. Keen understanding of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Direct experience with collections, data entry, client records, medical and dental claims, and accounts payable. Extensive knowledge of Microsoft Office Suite Highlights Microsoft Outlook, Excel, Word, Access, PowerPoint, AS400, Bilingual – English and Spanish Education DeVry University- March 2015 Bachelor of Science in Technical Management, concentration Human Resources Management Experience CoreLogic (Bank of America) March 2009 to Current Tax Services Specialist I Richardson, TX • Contact taxing authorities regarding property taxes paid in error due to overpayments, duplicate payments, and incorrect parcels. • Mail and fax correspondence to taxing authorities requesting refunds. • Research property tax refund issues. • Follow up with taxing authorities regarding status of refund request issues every two weeks. • Contact title companies regarding the collection of penalties for property taxes not paid at closing. AccounTemps January 2009 to March2009 Auto Loan Collector Irving, TX • Assigned to Chrysler Financial. Contacted customers to collect on past due accounts. • Collected payments from auto loan customers. • Resolved issues and helped auto loan customers become current on loans.
- 2. Schwans September 2007 to December 2008 Customer Service Manager Odessa, TX • Home delivery service for route. Added new customers for route. • Made sure customer had what they needed and suggested other items. • Grew sales as much as possible. • Worked out of Lubbock office from May 2007 till July 2007. Michaels Stores January 2006 to June 2006 Accounts Payable Vendor Research Associate Grand Prairie, TX • Transferred to this position. • Researched merchandise shortages from company stores. • Determined whether disputed shortages should be paid back to vendor. • Reconciled vendor statements by checking status on paid and unpaid invoices. • Responded to vendor inquiries via phone, e-mail, or fax regarding past due invoices. • Maintained a good relationship with vendors. Michaels Stores March 2002 to January 2006 Collections Representative Irving, TX • Made collection calls to customers regarding delinquent accounts. • Handled accounts from the first stage of collections following early out and aging accounts. • Created payment plans and set up payments by phone. • Averaged $400,000 in total dollar collections over the last three years. • Helped deactivate gift cards purchased with returned checks. • Received monthly top collector certificate several times.