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Stephanie McKinney is a senior claims analyst with over 16 years of experience managing short term and long term disability, voluntary benefits, casualty, auto, property, liability, and workers' compensation claims. She has effectively managed caseloads of over 200 claims for major employers and received multiple awards for customer service, special merit, and outstanding results. McKinney is skilled in claims resolution, litigation analysis, and investigative activities.
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Maureen Aguiniga is a dynamic insurance professional with over 20 years of experience in worker's compensation. She is seeking a new position where she can develop and excel while providing loyal service to her employer. Throughout her career, she has managed claims from inception to closure, supervised teams of adjusters, investigated potentially fraudulent claims, and negotiated final settlements. She is known for her strong interpersonal skills, analytical abilities, and dedication to clients.BETH_ANN_REILLEY_resume_2015
BETH_ANN_REILLEY_resume_2015Beth Reilley
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Beth Ann Reilley is seeking a position in the insurance industry utilizing over 25 years of experience. She has extensive qualifications in customer service, underwriting, claims processing, and analysis. Her background includes roles at various insurance companies from claims examiner to underwriter. She is proficient in many systems and has various licenses and designations.JWC-Paper2
JWC-Paper2Tom Schell, CPCU, WCP
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This document discusses challenges in managing workers' compensation claims and strategies for improvement. It notes that claims often get passed between different units as they progress, with each handoff risking issues. It also notes the dual responsibilities of claims adjusters to accurately reserve financial liability and provide good customer service. While companies once invested heavily in training new claims adjusters, most now take a "processing" approach with little experience. The document argues leadership, creativity, technology, pipeline management, and focusing on outcomes can help address these issues.SRobinson current resume (1B)
SRobinson current resume (1B)Stanley Robinson
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Stanley W. Robinson has over 20 years of experience in healthcare claims management and quality assurance. He has expertise in claims processing, provider reimbursement, and system implementations. Robinson has held several leadership roles where he managed claims operations, trained staff, and ensured claims were processed according to contracts, policies and regulatory requirements. He is proficient in various claims processing systems and tools.Francine Martin Resume June 2016
Francine Martin Resume June 2016Francine Martin
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This document provides a summary and contact information for Francine Martin, who has over 12 years of experience in the healthcare insurance industry seeking a position in account management, client relations, or case management. She has expertise in claims payment, adjudication, and auditing while maintaining professionalism, productivity, and efficiency. Her experience includes positions at Magellan Health Services, UnitedHealth Group, Chase Staffing/Assurant Group, and Empire BlueCross BlueShield. She is proficient in Microsoft Office, various claims processing systems, and communication platforms.Derrick Bryant's resume'
Derrick Bryant's resume'Derrick Bryant
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Derrick Bryant is a highly motivated insurance professional with over 25 years of experience in claims adjusting, management, and customer service. He has extensive expertise in adjusting catastrophe, commercial, farm, and ranch claims using software such as Xactimate and Pathways. Bryant is proficient in Microsoft Office and has held adjusting roles with American Family Insurance since 2011. He was previously self-employed as an independent adjuster and also worked for SAFECO Insurance as a catastrophic field claims representative. Bryant has a Bachelor's degree in Business Administration.ANNE TALIGNANI-RESUME12
ANNE TALIGNANI-RESUME12Anne Talignani
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Anne Talignani has over 20 years of experience in financial services and customer service roles. She has held positions as a Cashiering Specialist at MetLife Securities and Customer Service Representative roles at Prudential Mutual Fund Services. Her experience includes processing transactions, answering customer inquiries, and assisting with account maintenance. She is proficient in various software programs and holds her FINRA Series 6 license.resumect-2
- 1. Stephanie L. McKinney 28 Rhodora Terrace, Windsor, Connecticut 06095 Cell: 423-313-7777 - slmckinneyins@yahoo.com Summary Senior Claims Analyst successfully managing and concluding Short Term and Long Term Disability, Voluntary Benefits, Casualty,Auto,Property, Liability and Worker's Compensation claims. Dynamic professional with more than 16 years experience with high-levelnegotiation skills in resolving claims appropriately and efficiently. Highlights Efficient Claims Resolution Adept in all Claims Areas ERISA knowledgeable Effectively ManagesClaims for Major Analyze ComplexLitigation Employers Multiple Award Winner for Customer Service Manager of Investigative Activities in all Claims Accomplishments EffectivelyManaged Workload of 200 Long Term DisabilityClaims for Major Employers-Lowe's, Ryder Truck, Sysco Foods and NumerousHospitals. Reduced Reserves by20% by Monitoring Performance and Providing Guidance to Social Security Disability Advocate. Received Multiple Performance Awards for Best Results,SpecialMerit, Outstanding Customer Service, and Peer Appreciation.Selected asFirstDisability Specialist to Act as Social Security Subject Matter Expert and Trained Entire Region on ERISA. Requested by Major Corporate Accountsto Serve as Exclusive Claim Rep, reducing Claim Ratio by50% within 90 Days Experience Senior Case Manager 2013 to Current Metropolitan Life Insurance - Bloomfield, CT Responsible for timely and accurate communications,information gathering and rendering decisions on Long Term Disability Claims.Effectivelycommunicate with a varietyof clients, customers, expertsand associates in resolving claims. Work independently to provide mentoring and coaching to lessexperienced team members. Articulate and documentrationale for claim resolution. Prepare and present reports asneeded. Analyze complexlitigation, assess liabilityand evaluate damages. Negotiate fair resolution to claims. Autonomy to take steps outside of guidelines as supported bydocumented rationale and file facts.Interviewed claimants,medical specialists and employers to determine pertinent claim information. Lead Disability Specialist 1997 to 2012 Unum Corporation - Chattanooga,TN Recruited by the company to managed group disability claims for the employee members of a Fortune 500 Company that
- 2. provided income protection benefits. Facilitated the timelyand accurate adjudication of assigned claims by focusing on claim management fundamentals and utilizing offsetmanagement resources. Significantly reduced reservesby monitoring progression and performance. Provided guidance to the Social Security Disability Advocate. Served askey member of the company's top performing DisabilityBenefitsSpecialistsTeam. Recognized for outstanding performance in critical thinking, time management, multi-line industry knowledge and claim management.Supported successfulcompany merger by assisting with claim reviews of the Long Term Disability block,earning corporate-level recognition for outstanding claim reviewperformance. Monitored and trained other claim specialistson claim handling and information gathering techniques to make appropriate and timelydecisions.Relocated to Chattanooga by Unum to assist with specialization of Long Term Disability Claim reviewfollowing merger. Multi-Line Claim Adjuster 1994 to1997 East Coast Insurance Adjusters - Scarborough, ME Administered Casualty, Auto, Property and Liability Claims for third-party adjusting firm to reduce impact. Traveled extensively to perform adjusting functionsin the field and handled all phasesof claim resolution. Recognized asthe requested contact to handle claims for Horace Mann (company'slargest client) Education Business University of Maine Certifications: State of Maine and NewHampshire Multi-Line Adjuster's License Risk Evaluation Certified through PMI Training Unum Mentor Certification LOMA IIA ICA