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Jenece C. Gerber has over 15 years of experience in compliance analysis, research, technical writing, education, and editing. She currently works as a Quality Control Compliance Specialist at M&T Bank, where she performs independent quality control analysis of regulatory controls and trains new employees. Previously, she held compliance analyst and claims specialist roles at M&T Bank and HSBC Bank, developing analysis metrics to reduce losses and ensuring regulatory compliance. She also has experience in research, data management, and adjunct teaching from her work with the SUNY at Buffalo Music Department. Gerber has a PhD in Music Composition from SUNY at Buffalo and Masters and Bachelors degrees in Music from The University of Akron and Bow
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- 1. Jenece C. Gerber, Ph.D. Buffalo, NY jenece11@gmail.com Highlights of Qualifications: Compliance Analyst, Researcher, Technical Writer, Educator, Editor Effective communicator and problem-solver with an affable, collegial personality and agile, creative intellect • Highly organized, disciplined, analytical, experienced, motivated • Adept at designing, prioritizing, implementing, supervising and teaching complex projects • Computer proficiency: Microsoft Office, internet applications; touch-type accurate 70 WPM Highlights of Employment Experience M&T Bank Risk Management & Regulatory Affairs Buffalo, NY Oct 2015 – current Banking Officer: Quality Control Compliance Specialist • Detailed independent QC analysis of the design and testing of bank-wide risk-based regulatory controls • Preparation of monthly QC analysis reports for Chief Compliance Officer and Risk Management • Training of new employees M&T Bank Corporate Compliance Buffalo, NY Apr 2014 – Oct 2015 Banking Officer: Compliance Analyst II • Federal legal regulatory research & analysis, control identification, gap analysis, control testing design • Testing of International, Federal, and State regulatory controls • Training of new employees HSBC Bank USA, N.A Buffalo, NY November 2008-May 2013 Default Servicing (temp 8/08 – 2/09, regular 2/09 – 5/13) Senior Claims Analyst, Senior Post-Foreclosure Claims Specialist, and Quality Measurement Specialist • Developed analysis metrics to identify and reduce departmental losses by 300% within 6 months • Analyze departmental compliance and financial risk, create reporting, and design strategic analysis • Investor relations and account reconciliation specialist, FHA Portfolio SME • Wrote 400+ page technical manual to digitize and streamline departmental knowledge and procedures SUNY at Buffalo Music Department Buffalo, NY January 2006-October 2008 Research Assistant, Administrative Assistant and Adjunct Faculty • Meticulously and independently edited text from complex historical documents • Designed and implemented effective teaching curriculum with engaging lectures and demonstrations • Created and managed large, accurate data files and documents using Microsoft Office and Finale applications Education: State University of New York at Buffalo, Buffalo, NY PhD Music Composition: 2011—3.96 GPA The University of Akron, Akron, OH Master of Music, Vocal Performance: 2008—3.75 GPA Master of Music, Music Composition: 2005—3.72 GPA Bowling Green State University, Bowling Green, OH Bachelor of Arts Ethnomusicology, music composition emphasis: 1995—3.72 GPA Professional Development: Participation in ongoing ACAMS training in BSA/AML Risk Management and Compliance trends