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- 1. HITESH KUMAR ROHITAS E-Mail: hitesh585@rediffmail.com Mobile: +91-8982478934, 9479637924 MIDDLE MANAGEMENT PROFESSIONAL 3 years of successful experience; effectively providing cross sales & branch business operations leadership in uniquely challenging situations. Industry Preference: Banking/Telecom/IT Location Preference: Jabalpur/Indore/Bhopal/Western Regions of India OBJECTIVE To obtain a position that will enable me to use my skills and ability to work well with people aiming at the organizational growth. A strategist & implementer with recognized proficiency in spearheading business with an aim to accomplish desired plans and targeted goals successfully. Expertise in handling all business development activities, analysing market trends & establishing healthy & prolonged business relations with clients, thereby ensuring higher market share. Skilled in managing business operations with focus on top - line performance through sales & marketing strategies, business alliances, sales channel & distribution management. Proficient in leading dedicated teams for running successful business operations and experience of developing procedures and service standards for business excellence. An effective communicator with excellent relationship building & interpersonal skills. CORE COMPETENCIES Strategic Business Planning Establishing corporate strategies for achievement of top - line & bottom - line targets along with handling business planning & analysis for assessment of revenue potential in business. Conducting weekly review of performance report to ensure executives on track to achieve their goal sheets / meet expectations. Sales & Marketing: Managing sales and marketing operations, ensuring accomplishment of set business targets and meeting the ever increasing competition from organised and unorganised structures. Developing & implementing schemes and appointing executives for improving both Primary & Secondary sales, achieving sales and collection targets. Responsible for top line bottom line targets and growth, Merchandise Planning, MIS, Business, Development, Marketing Initiatives, Improving Profitability & Network Expansion. Business Development: Formulating strategies & reaching out to the unexplored market segments / customer groups for business expansion by organising service campaigns, fairs, promotional activities, etc. Channel Management: Identifying & developing business channel partners for achieving business volumes consistently and profitably along with evolving strategies & activities to achieve desired business objectives. Relationship & Team Management: Building and maintaining healthy business relations with major corporate & key clients and ensuring maximum customer satisfaction in a demonstrative manner.
- 2. Providing direction, motivation & training to the field sales team for ensuring optimum performance for all sales related issues. OCCUPATIONAL CONTOUR Since April2016 Yes Bank Limited Branch Narsinghpur (M.P.) Branch Service Partner Emp. No. 4545072 Key Deliverables: Managing Team, Client Relationship and Operations Management. Accountable for monitoring and implementing competent strategies in coordination with branch and sales team. Responsible for Cross sell and improving relationship with the customers Taking care of total branch sales targets, operations and audit parameters for each and every branch related activities. Experienced in assisting customers in managing their bank accounts and providing them with information on other financial services In depth knowledge of resolving customer issues and finding the best possible service package for them Maintain records of balances and correct errors as and when needed Handling all branch banking processes. August2013 to April2016 ICICI Bank Limited Branch Sheopur (M.P.) Customer Service Officer Emp. No. 278638 Key Deliverables: Managing Team, Client Relationship and Operations Management. Accountable for monitoring and implementing competent strategies in coordination with branch and sales team. Responsible for Cross sell and improving relationship with the customers Taking care of total branch sales targets, operations and audit parameters for each and every branch related activities. Experienced in assisting customers in managing their bank accounts and providing them with information on other financial services In depth knowledge of resolving customer issues and finding the best possible service package for them Maintain records of balances and correct errors as and when needed Handling all branch banking processes. Achievements: Achieved HH targets and M+N. Achieved FD and RD targets. Achieved in Fee income and assets targets. Overachieved in Jewel loan target (Top in the region).
- 3. SCHOLASTICS 2012 M.C.A. (Computer Application) RGPV University, Bhopal, M.P. 2009 B.C.A. (Computer Application) RDVV University, Jabalpur, M.P. 2006 H.S.C. (Mathematics) MP Board of Education, Bhopal 2004 S.S.C. (All Subjects) MP Board of Education, Bhopal PERSONAL VITAE Address: S/o Shri Yamlesh Kumar Rohitas 1885 Cherital, Durgai Mohalla Jabalpur (M.P.) - 482001 Date of Birth : 7th Jun 1989 Languages Known: English & Hindi DECLARATION I hereby declare that the above mentioned information is true to the best of my knowledge. Date: 25.08.2016 (Hitesh Kumar Rohitas)