Retail b2 b ppt retail
Download as ppt, pdf0 likes814 views
The document discusses the growing need for skilled workers in India's retail industry. It notes that the organized retail sector is a Rs 200,000 Cr business growing over 40% annually, and will require 210,000 new customer sales associates by 2012. However, over 73% of retail managers report a significant shortage of necessary store-level skills. The proposal aims to address this shortage through a partnership between City & Guilds and Manipal Education to develop vocational training qualifications tailored to the retail industry. The first qualification, a 125-hour Level 1 Certificate in Retail Skills, would teach essential customer service and store operations skills to entry-level retail workers.
Retail b2 b ppt retail
- 1. 1 01/23/13 All rights reserved
- 2. India - Growing Skill Gap Every sector needs skilled manpower to sustain its growth! 2 01/23/13 All rights reserved
- 3. Retail Industry Projection Organized retail a Rs 200,000 Cr business growing at 40%+ p.a. CAGR Mall shopping formats to grow at CAGR of 19% p.a from 2007 to 2015 A Few Plans Pantaloon Retail to invest US$ 77.88 million this fiscal to add up to 2.4 million sq ft retail space Aditya Birla owned More, Tatas Star, Food World all looking to increase retail space Watchmakers, Timex and Titan adding more than 120 stores by December 2011 Wills Lifestyle plans to expand its operations by opening 100 new stores in the next three years 210,000 new Customer Sales Associates needed by 2012! 3 01/23/13 All rights reserved
- 4. Skilled Manpower- A Key Issue Retail Industry needs more manpower and better manpower Existing systems of skills training not up to industry standards Over 73% of retail managers indicated a significant shortfall in current store level skill sets! 4 01/23/13 All rights reserved
- 5. Presenting World Class Solutions tailored to Industrys Skill Development Needs! 5 01/23/13 All rights reserved
- 6. Powering a Skills Revolution The pedigree City & Guilds, The Worlds #1 Skills Certification Company and Manipal Education, Indias Leading Education Service Provider Empowering people with industry specific skills, training them to benchmark standards and providing them with a recognized certification Multiple levels of qualifications within each vocation, to offer opportunities for lifelong learning & growth Qualifications that employers can rely on for first-day first-hour productivity, raise standards in the workplace and stay competitive The qualifications will be delivered through a network of authorized IndiaSkills Vocational Training Centers across India A Pan Indian Network of High Quality VTCs to Nurture a Skilled Workforce for Industry! 6 01/23/13 All rights reserved
- 7. Level 1 Certificate in Retail Skills 7 01/23/13 All rights reserved
- 8. Unit Plan & Topics Designed to develop efficient Customer Course Module Service Associates (Guided Learning Hours) Introduction to Retail (6) Modular Short term course duration125 Hours Store Operations (15) Full time (25 Days) & Part time (Flexible) Options available Retail Service Skills (18) Delivered through a combination of Class room Lectures Loss Prevention (1.5) Practical Sessions in Simulated Health and Safety in Retail Sector (7.5) Environments Role Plays, Discussions, Activities Functional English in the Service Sector (15) Functional Skills English and Personal Effectiveness. Personal Effectiveness (22.5) 8 01/23/13 All rights reserved
- 9. Retail Training (Class Room) Knowledge 46.75 hrs Activities 12.75 hrs Class Room 85.5 hrs Group Discussions 15 hrs Role Plays 11 hrs 9 01/23/13 All rights reserved
- 10. Level 2 & above Level 2 qualifications will be developed for our learners to move up the retail industry ladder, in Year 2 Targeted Role : this program is designed to develop into efficient Store / Floor Supervisors. Entry Criteria : front-end customer service executives with at least a year of experience, or freshly hired supervisors Higher levels to be developed in consultation with Industry in subsequent years 10 01/23/13 All rights reserved
- 11. The IndiaSkills Impact Proficiency Employability Efficiency Customer Staff Morale Satisfaction Skills Levels Profitability Productivity Sustainability Competitiveness Employee Training Cost Adaptability Timelines Satisfaction Learning Curve Change readiness Operating Expenses Pride 11 01/23/13 All rights reserved
- 12. Our Pedigree 12 01/23/13 All rights reserved
- 13. Manipal Education Group Six Decades of Quality Education 3 Universities & 9 Campuses Over 30 Professional Colleges 13 Professional streams Presence in 20 Countries across the globe 170 courses 180,000 students Over foreign 4500 students - 53 nationalities 13 01/23/13 All rights reserved 13
- 14. A Global Benchmark for Workplace Skills Founded in 600 + Best in Class 81 Countries 1878, London , qualifications in Assessment UK 8500 Centers 27 sectors Methodology 99% Employer Over 30 1.6 Million Over 2 Million recognition in Million Certifications learners every UK- As industry successful every year year standard students 14 01/23/13 All rights reserved
- 15. Let us join with you In Powering A Skills Revolution! 15 01/23/13 All rights reserved