Reverse logistics involves the flow of goods and materials from the point of consumption back to the point of origin for the purposes of recycling and proper disposal. It aims to promote customer service, increase competitiveness, and recycling of reusable materials. Reverse logistics systems allow defective products to be returned to manufacturers for quality control. The rise of reverse logistics is driven by globalization and environmental protection policies, and it can help companies increase service levels and reduce production costs. Third-party logistics providers offer reverse logistics services that provide small and medium companies an option to implement these systems.