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Isabel Mosley is seeking a challenging position that utilizes her experience working with adolescents. She has years of experience as a residential counselor providing supervision to residents and responding to crises. She also has experience in customer service roles such as a call center representative and cashier. Mosley earned a Bachelor's degree in Psychology from Kean University where she was on the Dean's List. She aims to continue helping adolescents overcome challenges and meet their needs.
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Shannon E. Wakeley has over 5 years of experience in enrollment counseling and admissions. She has worked with several universities, including Southern New Hampshire University and Arizona State University, consulting with prospective students and helping them find the best program of study. Wakeley is skilled in customer service, organization, and leadership. She strives to provide an excellent student experience and has received awards for her work, including Most Improved Quality Assurance scores. Previously, Wakeley worked as a 5th grade teacher, where she improved student test scores and collaborated with colleagues. She holds a Bachelor's degree in Elementary Education and is a candidate for a Master's degree in Curriculum and Instruction.RevisedResume2
- 1. Isabel Mosley (732).504.4182 1 OBJECTIVE To obtain a challenging position in which my skills and experience can be fully utilized. Seeking an opportunity to continue to interact with adolescents helping them conquer everyday challenges, and take care of their needs. Years of experience working with all types of people, yielding positive results, will prove to be an asset to any organization. WORK EXPERIENCE Residential Counselor Oceans Harbor House, Toms River, New Jersey March 2012 to Present Provide direct supervision over residents. Conduct routine bed checks. Coordinate tasks. Respond to crisis situations. Implement life skills for participating youth. Complete necessary paperwork. Call Center Representative Accredited Dermatology, Toms River, New Jersey July 2011 to March 2012 Answered high volume calls efficiently and professionally. Customer Service Associate Mens Wearhouse, Toms River, New Jersey November 2010 to July 2011 Measured proper size for tuxedo rental. Answered telephones. Assisted wardrobe consultants. Student Worker Kean-Ocean, Toms River, New Jersey February 2010 to December 2011 Helped students search and register for classes. Answered any academic related questions. Answered phones. Completed related office work. Assisted advisors. Guided students through the education process while addressing their concerns. Bus Aide Klarr Inc., Lakewood, New Jersey June 2009-August 2009 Ensured student safety. Accounted for children as they entered and exited the bus. Assisted the bus driver with unfamiliar routes. Swept the bus at the end of the day. Reserve Assistant Ocean County College, Toms River, New Jersey June 2006 to January 2010 Advised first time students. Discussed future goals and plans with student. Searched online for further information on four year college careers . Helped students build a satisfactory schedule.
- 2. Isabel Mosley (732).504.4182 Reserve Orientation Leader Ocean County College, Toms River, New Jersey May 2007 to January 2010 Gave the freshman students a tour of the campus. Shared my experience as a college student, as well as my future goals. Gave students important contact information for the many resources available to them on campus and helped them search and register for their classes. Cashier/ Customer Representative Atlantic and Pacific Tea Company, Ortley, New Jersey May 2005 to April 2007 Scanned grocery items. Helped customers find what they needed and making sure items rang up correctly. Made customers aware of sales and created a warm welcoming environment for them as they shopped with our company. 2 EDUCATION Bachelor in Psychology Kean University, Union NJ 2011 Deans List, Honor Roll, and Student Worker Associate in Liberal Arts, Psychology Major Ocean County College, Toms River NJ 2009 Deans List, Academic Achievement Award, Student Worker, Reserve Advisor Assistant, Leadership Program, Orientation Leader, Recruitment, and EOF program Central Regional High School 2006 Honor Roll, Peer Mediation, and NJSTARS student TRAINING and OTHER EXPERIENCE CONTACT of Ocean and Monmouth Counties Street Based Outreach 101 Facilitate Anger Management Group Facilitate Teen Rap Group References Available Upon Request