Rohit CV - Final
- 1. ROHIT MISHRA House No. 347, Block No. 4, Khichripur Colony, Near Mayur Vihar-II, Delhi 110091, India : +91 124 4762167 / +91 9971882188 : r.mish333@hotmail.com INTERNATIONAL TRADE FINANCE (FOREX) & COMPLIANCE JOB OBJECTIVE To work diligently and proactively in a challenging environment, by shouldering responsibilities, contributing in the best interests of the organization and achieving optimum results and growth. PROFESSIONAL SYNOPSIS A competent bank professional with 2 times CDCS qualified along with quality experience across diverse facets of Business Development/ Operations in banking and client servicing. Currently associated with HSBC Bank, as Assistant Vice President Location Gurgaon, Global Trade & Receivable Finance (GTRF), Trade and Supply Chain. Adept at controlling routine banking operations: business development, & client servicing. Well conversant with Banking Law & Practices, Foreign Exchange, Trade finance, MIS / Returns / Reports preparation & Resource management for Quality Servicing & Monitoring of external agencies. A proactive learner with a flair for adopting emerging trends & addressing industry requirements to achieve organizational objectives & profitability norms. Possess excellent interpersonal, communication & organizational skills with demonstrated abilities in team management & customer relationship management. Managing the Trade Finance, customer service front office & mid office functions. Leading a team of 10 FTEs. Responsible for handling end-to-end volumes for tier 2 locations in Chandigarh, Ludhiana, Jaipur and Jodhpur. PRODUCTS HANDLED AND ADDITIONAL ALLIED ACTIVITIES UNDERTAKEN Export collections / purchase / negotiations / discounting / advance payment. Export Packing Credit Loans (PCFC/PSFL/PCINR/PSINR) including interest subvention. LC Bill discounting / Vendor Bill discounting / Invoice discounting. Import Bill collections / negotiations / issuance of delivery orders / issue of GR waivers. Issuance of Letter of credits / Bank Guarantees / Counter bank guarantees. Liasion with Regulatory & Govt. Authorities. Buyers / Suppliers credit / ECBs. Export LC Confirmations / Export LC Advising. Checking of A1, A2, Bill of Entries, SDF Form & Shipping Bills. Compilation of RBI Returns / BEF, Merchant Trade Return & XOS Statements. Reconciliation of Suspense, Sundry accounts & Nostro Accounts. Interface between Customer & Centralized Trade Finance Unit. Coordinating & interacting with Corporates, Emerging Corporates, regular client visit, providing business solutions & handling queries related to Trade Operations. Handling Internal, External & RBI audit queries. Responsible for Attending FEDAI trainings, RBI / ICC Seminars to ensure the changes implemented as per industry standards. ORGANIZATIONAL EXPERIENCE
- 2. Working with HSBC Bank as Assistant Vice President Location Gurgaon, Global Trade & Receivable Finance (GTRF), Trade & Supply Chain (May 2013 till date). Worked in The Royal Bank of Scotland NV, Delhi as Head Trade Finance Operations, North India (April 2010 till April 2013). Worked in RBS Business Services Private Limited, Gurgaon as Senior Executive Trade Finance Operations. (Mid April 2007 till April 2010) Worked in Vee Em Infocentre Pvt. Ltd., New Delhi as Customer Care Executive for HDFC Campaign under Mobile Sales Force (June 2006 till December 2006) DELIVER OPERATIONAL EXCELLENCE Direct & supervise all support functions in the branches. Understand client segment needs & contribute to increase in revenue by working in close coordination with RMs / Trade Sales & contribute to increase in Trade & FX revenue for the region through superior client servicing. Ensure implementation of laid down system & procedure as per guidelines. Implement & monitor control plans as laid down by group. Ensure operations & account risk indicators are well within defined parameters. Ensure all internal accounts are reconciled on a continual basis. Implementation of Know your Customer & Anti Money Laundering Guidelines. Study, Identify & define additional operational risk areas, if any, suggest control mechanism & ensure they are adhered to. Ensure effective client retention by maintaining desired service levels. Proactively advise customers regarding trends in foreign exchange markets & update them of new products launched by the bank. Maintaining a satisfactory track record of Internal, External, Regulatory & Statutory Audit. Prompt escalation of all incidents, complaints, system outages & people issues. Imparting qualitative & productive knowledge on products through training & development. Take active and ongoing feedback from various stakeholders & ensure no open items with business partners. Maintain daily control checklists for all processes. QUALITY AND COMPLIANCE UPDATING OF SOPS / PROCESS Conducting continuous improvement programs & ensure compliance & sound functioning of the process being adhered. Review & update Branch Process manuals, Trade Finance Process manuals & ISO operations manual regularly. Ensuring that the teams adhere to all the quality tool & procedures. Adherence to OFAC Guidelines & FOL scrutiny. In earlier assignment self was part of central drafting committee for drafting, updating Standard Operating Procedures (SOP) /Process manuals. The principal objective used to be to document the systems & procedures followed by Trade Front office & Trade Back office with respect to various trade products such as Imports, Exports, Bill discounting, Buyers Credit, Bank Guarantees, Letter of credits, GR waivers, Delivery order issuances, Trade limit exposures, DC confirmations, Changes and updating Incoterms etc. & explain the procedures to be practiced in transaction processing. Policies drafted were subject to UCP600, URC522, URDG Rules, RBI & FEMA guidelines, EXIM & FTP policies & FEDAI rules. CLIENT SERVICING Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.
- 3. TEAM MANAGEMENT Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations, Systematic manpower allocation & periodic monitoring of the same. Coordinating & ensuring meetings / feedback sessions happen on a regular & consistent manner, skill based & refresher trainings happen regularly. SYSTEM AWARENESS Proficient in MS Windows. Proficient in Trade Finance related software i.e. Finacle, DMS, Score, PSI, GTP, Omniflow, SMS, Trade Works, WDM, HUB, HFE, Lotus Notes & Outlook, DW System, IBPS, ITS etc. TRAININGS & WORKSHOPS UNDERGONE HLP (High Performance Leadership Programme) in HSBC. Attended Gary Collyers seminar on different aspects of UCP / ISBP at FICCI. FLP (Future Leader Programme) attended in RBS Bank. Attended Leadership Training Programmes at RBS in 20122013 on Behavioral competencies & Managerial effectiveness. Attended various UCP Trainings conducted by ICC India (2012 onwards). Operational Risk Management & Anti Money Laundering Policies & Practices, Anti-US boycott session in RBS Business Services. Six sigma white belt session in RBS Business Services. Work-out awareness session in RBS Business Services. EDUCATION & CREDENTIALS In 2014, cleared CDCS (Certified Documentary Credit Specialist) again securing 90% from IFS School of Finance, London & endorsed by International Chamber of Commerce (ICC). In 2009, cleared CDCS (Certified Documentary Credit Specialist) securing Distinction from IFS School of Finance, London & endorsed by International Chamber of Commerce (ICC). Perusing M.B.A. from IGNOU in Finance (Distance Learning). In 2007, cleared B.Com. (Hons.) from Maharaja Agrasen College, Delhi University. In 2004, cleared XIIth from Govt. School, Kalyan Vas Delhi securing 1st rank in school. In 2002, cleared Xth from Govt. School, Kalyan Vas Delhi securing 2nd rank in school. OTHER DETAILS Staying in a Joint family of 10 members with Grand Father, Grand Mother, Mother, Wife, Two younger brothers & a nice pretty daughter. Love to read articles, books, listen music, watch Hollywood and Bollywood movies. Driving, Mountain climbing, visit to temples, monuments & adventures places are the areas of interest. PERSONAL DETAILS Language Skills : English, Hindi. Date of Birth : July 08th, 1986. Marital Status : Married.