The document describes the different roles of a teletutor, which is a person who guides and accompanies students through an e-learning process. The teletutor helps students achieve learning objectives by providing study strategies and information. Specifically, the teletutor responds to students' technical, organizational, and procedural questions; stimulates active participation through collaborative projects; creates collaborative environments to prevent isolation; and resolves students' doubts while providing necessary educational resources for students to complete their course successfully.