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Natalie C. Saakes has over 20 years of experience in business management, sales, customer service, and administrative roles. She currently works as the Business Manager at LePAPILLON-BIOPLAN, where she tracks orders, ensures predictable delivery, and answers production questions. Previously, she held inside sales and customer service positions at various companies, managing accounts, processing orders, and handling customer issues. Saakes has strong computer skills including Microsoft Office and experience with databases and business systems. She aims to utilize her expertise in project management, client relations, and administrative support.
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This resume is for Amanda Cassidy, who has over 14 years of experience in customer service and clerical roles. She has a wide range of skills including Microsoft Office, data entry, phone skills, and quality assurance. Her professional history includes several customer service and administrative roles, where she assisted customers, entered data, and performed clerical duties. She is looking for an opportunity where she can utilize her strong communication, organizational, and problem-solving skills.saakes natalie 2
- 1. Natalie C. Saakes 220 Wellington Pl Edison, NJ 08817 848-250-2020 EXPERIENCE 09/12 to present LePAPILLON-BIOPLAN Business Manager Track all client supplied and LePap supplied incoming components for open orders Follow orders through production to QA release and ensure predictable delivery Answer any and all questions related to the production aspect of the client’s orders Report consumption and manage inventory in the SAP Supplier Portal Engaged in a collaborative predictable delivery taskforce with a major client 04/11 to 10/11 VANTAGE APPAREL – Avenel, NJ Inside Sales & Merchandising Specialist Managed my own book of business for Northern NJ, New York & New England Calculated and prepared quotes Worked with Graphics Department on creating virtuals for customer logo designs Assisted the Outside Sales Reps with select accounts and quotes 10/08 to 04/11 PRUDENTIAL STAINLESS & ALLOYS – Avenel, NJ Inside Sales Representative Handled over 100 incoming calls from customers daily regarding quotations/questions/concerns Took turns with other salespeople throughout the month entering/checking purchase orders Handled return authorization requests/quality issue requests 06/03 to 12/07 & WYTECH INDUSTRIES, INC. – Rahway, NJ 03/00 to 07/01 Sales / Customer Service Dealt with the purchasing of all raw materials that the company needed Took quote information and telephone orders from customers Processed customer complaints Administrative Assistant / Sales / Customer Service Processed all incoming checks from customers – made bank deposits Handled the purchasing of and receiving of all incoming raw materials for the machine shop Took quote information and telephone orders from customers Processed customer complaints Handled the purchasing of all office supplies 08/01 to 06/03 M&R MARKING SYSTEMS – Piscataway, NJ Customer Service Representative/Inside Sales Took quote information and telephone orders from customers Handled customer complaints/questions/concerns as appropriate Made outgoing calls to generate orders and check on customer satisfaction Kept daily log of outgoing calls with customer comments/complaints included 11/97 TO 08/99 MERRILL LYNCH/HOWARD JOHNSON & CO. – Jersey City, NJ Receptionist/Administrative Assistant Maintained a mail log of all incoming and outgoing correspondence for the office Assisted consultants with special project needs for clients Operated main switchboard – maintained friendly client relationships, fielded solicitors Handled outside vendors – couriers, telephone service, office supply companies Dealt with maintenance of office equipment – telephones, fax machine, copiers
- 2. EDUCATION Katharine Gibbs Business School – Piscataway, NJ Corporate Assistant Program Graduate, 1997 COMPUTER SKILLS MS Word, Excel, PowerPoint, Exchange, Outlook, Keyboarding Speed: 55 WPM Proficient in Word, Excel, PowerPoint, Exchange, Outlook, knowledge of Access, AS400, SalesForce, SAP Supplier Portal