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Sandrine Nuh Nange Akem
sandrineakem@gmail.com | 6123908855 | 6134 161st Street West | Rosemount, MN 55068
EDUCATION
Minnesota State University (MSU) — Mankato, MN
Dates attended : August 2013 - present
Degree earned: B.A in Biochemistry (In progress)
Normandale Community College (NCC) — Bloomington, MN
Dates attended: August 2009 to May 2013
Degree(s) earned: Associate of Science in Chemical Engineering
Associate of Arts, double emphasis in Chemistry and Mathematics
EMPLOYMENT HISTORY
Support Specialist, MRCI WorkSource 9/8/2015 to Present
Rosemount, MN
- Provided exceptional service and support to Adults with disabilities, providing assistance in skill development and
improvement, implementing strategies, job-specific skills and appropriate work-place behaviors.
- Supervised work production, applied safety precautions for each client in their assigned work areas, kept a record
of client hours and entered these into production timesheets and database.
- A years’ worth of database experience working with Vertex.
- Developed a clear understanding of clients’ backgrounds, specific needs and kept required daily records of clients’
activities.
- Engaged with individuals each day to achieve their goals and maximize accomplishments while being sensitive to
their needs.
- Assisted in carrying out clients’ work program and training. Provided necessary transportation to/ from client
residences and community sites.
- Took an active interest and participated in departmental activities and programs. Served on the GRAZIE squad and
helped organize spectacular activities for Staff Appreciation Week.
- Attended trainings and team meetings geared towards promoting and supporting client’s person centeredness,
professional development and community participation.
- Maintained the highest ethical standards as an MRCI employee. Contributed to the company’s mission by
complying with policies and procedures.
Shift Supervisor, MRCI WorkSource 2/6/2014 to 9/4/2015
Mankato, MN
- Entrusted with daily store operations, including opening & closing the store, arming and disarming alarms, bank
deposits, cash orders, snow removal, trucking needs, and other job duties as assigned.
- Skilled at learning new concepts quickly while demonstrating exceptional attention to detail, working well under
pressure, following directions, working independently and in teams, prioritizing and making decisions about daily
duties, and communicating ideas clearly and effectively while providing exceptional customer service at all times.
- Supervised clients and volunteers and delegated jobs as needed.
- Familiar with the needs and abilities of adults with special needs after working with them in a professional
environment. Adept at promoting and supporting their professional development and community participation.
- Greeted people dropping off donations in a courteous manner, showing appreciations for donations and developing

rapport and positive relationship with the public
- Handled clerical work such as answering phone calls, filing, preparing sale and promotional materials,
photocopying and organizing.
- Anticipated trucking and trash needs based on available product, work and volunteer schedules. Assisted with
loading and unloading trucks and handling trash needs
- Maintained the highest ethical standards as an MRCI employee.
Administrative Assistant, Normandale Community College 10/20/2010 to 5/13/2013
Bloomington, MN
- Ensured the delivery of excellent customer service, working independently, quickly became a trusted assistant
known for my can-do attitude, flexibility, ability to multi-task, positive attitude and overall high quality work.
- Worked on multiple spreadsheets and entered data for student volunteer hours.
- Experienced in working with highly confidential and sensitive information on a daily basis.
- 4 years’ experience database experience working with Volgistics.
- Handled multifaceted clerical tasks like data entry, records management, filing and stocking cabinets.
- Provided timely, courteous and knowledgeable responses to information requests; screened and transferred calls
and prepared official correspondence to students.
- Developed multiple advertising and marketing brochures and events for various programs such as the America
Reads/Counts tutor program, AmeriCorps & Students In Service programs, Leadership Through Service, Service
Learning center, and others as needed.
- Coordinated volunteer activities and arrangements, helped organize and coordinate multiple award-winning events
and programs like the Trick or Treat for Hunger food drive and National Volunteer Week 2012.
- Scored high marks on performance reviews, with citations for excellence in areas including work volume, accuracy
and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing
unsurpassed service.
Third Key, Claire’s Inc. 12/20/2012 to 2/1/2014
Edina, MN
- Provided prompt responses to information requests, screened and transferred calls.
- Entrusted with day to day store operations, including opening & closing the store, bank deposits, cash orders, while
driving sales and performing safe ear piercings.
- Handled all clerical tasks like filing, organizing and stocking cabinets.
- Picked up on new concepts relatively quickly, worked well under pressure, and communicated ideas clearly and
effectively while providing exceptional customer service.
- Worked independently in managing the store in the absence of the store and assistant store managers.
VOLUNTEER AND LEADERSHIP ACTIVITIES
Overnight Volunteer, Simpson Housing Shelter 8/1/2011 to Present
Normandale Foundation Fundraising Events - NCC 8/1/2009 to 11/16/2013
AmeriCorps Students In Service 8/1/2011 to 2/29/2012
Treasurer, Normandale Student Senate - NCC 6/1/2011 to 6/30/2012
Senator, Normandale Student Senate - NCC 4/12/2010 to 5/13/2013

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Sandrine Akem - 2016 Resume

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