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Say-it-right!
Session 2
Brainstorming ideas,
problem solving & dealing
with conflicts
In this session, you should be
able to:
1 solve problems and
brainstorm ideas
2 use modal verbs to qualify
attitudes appropriately
3 use appropriate expressions
to deal with difficult
situations
Warm-up
The following are a number
of puzzles.
What strategies did you use
to solve the puzzle?
What is the importance of
understanding the problem
before trying to solve it?
Puzzle 1
Puzzle 2
BSAINXLEATNTEARS
Puzzle 3
How do you put a giraffe into a
refrigerator?
How do you put an elephant into a
refrigerator?
The Lion King is hosting an animal
conference. All the animals attend except
one. Which animal does not attend?
There is a river you must cross but it is used
by crocodiles, and you do not have a
boat. How do you manage it?
Activity 1
Each group is given a set of problem
scenario.
Discuss in your group how to solve them.
What phrases would you use to respond
to each situation?
Activity 2
What is diplomatic language?
How would you use modal verbs in
speaking and writing to respond to
difficult situations.
Discuss in pairs language used for
difficult situations.
Activity 3
In groups, prepare a short role play on
the given situations.
Each group is given 2-3 minutes to
present their role play.
Check your understanding
1 What strategies did you use
to solve problems?
2 Which modal verbs are
suitable for diplomatic
language?
3 Which phrases are useful
when dealing with difficult
situations?

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Say-it right Session 2

  • 1. Say-it-right! Session 2 Brainstorming ideas, problem solving & dealing with conflicts
  • 2. In this session, you should be able to: 1 solve problems and brainstorm ideas 2 use modal verbs to qualify attitudes appropriately 3 use appropriate expressions to deal with difficult situations
  • 3. Warm-up The following are a number of puzzles. What strategies did you use to solve the puzzle? What is the importance of understanding the problem before trying to solve it?
  • 6. Puzzle 3 How do you put a giraffe into a refrigerator? How do you put an elephant into a refrigerator? The Lion King is hosting an animal conference. All the animals attend except one. Which animal does not attend? There is a river you must cross but it is used by crocodiles, and you do not have a boat. How do you manage it?
  • 7. Activity 1 Each group is given a set of problem scenario. Discuss in your group how to solve them. What phrases would you use to respond to each situation?
  • 8. Activity 2 What is diplomatic language? How would you use modal verbs in speaking and writing to respond to difficult situations. Discuss in pairs language used for difficult situations.
  • 9. Activity 3 In groups, prepare a short role play on the given situations. Each group is given 2-3 minutes to present their role play.
  • 10. Check your understanding 1 What strategies did you use to solve problems? 2 Which modal verbs are suitable for diplomatic language? 3 Which phrases are useful when dealing with difficult situations?