Scott Spencer Resume
Download as ODT, PDF0 likes124 views
Scott Spencer is a customer service management professional with 15 years of experience in automotive and heavy truck dealerships. He has held service manager positions at East Coast International Trucks and Halifax Chrysley Dodge where he oversaw daily operations, employees, budgets, and customer retention. Spencer also has experience as president of Reno-Vision Homes, managing operations and quality control. He is results-driven with strong customer service, problem solving, and leadership skills.
1 of 3
Download to read offline
Recommended
Strand, Jamieson - Resume
Strand, Jamieson - ResumeJamieson Strand
Ìý
Jamieson K. Strand is a highly motivated operations professional with over 20 years of experience in project management, process development, and optimizing productivity across multiple sites. She has spearheaded initiatives like streamlining 26 branch offices, developing training programs that increased productivity by 32%, and creating reports and procedures to improve performance and profitability. Strand is currently seeking a new position and offers a proven track record of success in residential and commercial operations management.Robert Zylius Resume
Robert Zylius ResumeRobert Zylius
Ìý
The document is a resume for Robert Zylius summarizing his qualifications and experience. It outlines his extensive experience in operations management and sales leadership over 6+ years, including positions in operations management, customer service, and sales. It also lists his core competencies such as leadership, relationship building, process improvement, and analytical skills. The resume details his professional experience as Branch Manager and in customer service and sales roles at Standard Filter Corporation from 1998 to present.Juan M Sanchez. Resume 2016
Juan M Sanchez. Resume 2016Juan M Sanchez
Ìý
Juan Sanchez is a highly qualified landscape business professional seeking a Landscape Account Manager position. He has over 17 years of experience in operations management, customer service, staff training, and strategic business planning. Currently, Sanchez works as the Operations Manager for Complete Landscape Care, where he oversees 9 crews of 58 employees, 3 Account Managers, and all production, purchasing, and equipment maintenance. Previously, he held Account Manager and Regional Safety Manager roles, demonstrating strong leadership, problem solving, and relationship building skills.FloydIII Resume_Arial
FloydIII Resume_ArialFloyd O'Neal
Ìý
Floyd O'Neal has over 15 years of experience in inventory management and operations roles. He currently serves as Lead Inventory Manager for Avis Budget Group, where he manages a staff of 16 and assists with daily operations. Prior to that, he spent over 4 years as Inventory Manager for Avis Budget Group, where he increased annual revenue by 11% and managed over 50 locations. He also has experience in retail sales and as an assistant manager for an auto sound installation business.Andrew Fougere Resume
Andrew Fougere ResumeAndrew Fougere
Ìý
Andrew Fougere has over 12 years of experience working at various roles within Kent Building Supplies, currently serving as the Senior Assistant Manager of Kent Mic Mac in Dartmouth. He has a background in computer science and mathematics studies from Saint Mary's University and Cape Breton University. Fougere completed Kent's Management Training Program in 2010 covering topics like employee engagement, evaluation, and continuous improvement. He has received 15 letters of recognition from customers for his excellent customer service.Jerome Gabell Resume 1 (1)
Jerome Gabell Resume 1 (1)Pat Gabell
Ìý
Jerome Gabell has over 20 years of experience in operations management, customer service, and automotive reconditioning. He has a proven track record of increasing productivity, reducing costs, and improving customer satisfaction ratings. His roles have included overseeing reconditioning departments, managing service advisors, and developing strategic plans.Carlos A Natividad Resume 2016
Carlos A Natividad Resume 2016Carlos Natividad
Ìý
Carlos Natividad is seeking an Operations Manager position with Sodexo campus services utilizing over 11 years of experience managing resources, personnel, finances, customer relations, leadership, communication and strategic planning. He has a Master's in Business Administration and two engineering degrees from UTEP, along with various certifications. As an Assistant Manager for Sodexo since 2004, his responsibilities include overseeing inventory, scheduling, building customer relations, supervising employees, and reporting financial data to support growth.Resume_Template_-_Professional_with_Experience
Resume_Template_-_Professional_with_ExperienceMike Dwyer
Ìý
Michael Dwyer has over 17 years of experience as a Site Manager for The Salvation Army Employment Plus (TSAEP). He has consistently achieved high star ratings for employment sites in Mount Druitt, Blacktown, and Hurstville. Dwyer developed the TSAEP Service Delivery Model and received recognition for innovative projects increasing job placements. He demonstrates strong performance management, financial management, and relationship building skills.Operations manager (start up operations) CV template
Operations manager (start up operations) CV templateMina Gergis
Ìý
Renee McEvoy has over 30 years of experience in the transportation industry, including owning and operating her own trucking business with 175 employees. She has extensive skills in business development, operations management, sales, purchasing, communication, and reputation for quality work. Her background includes opening new offices, expanding operations, hiring and training employees, and growing her business revenues significantly through strategic planning.ckersavage fiverr resume
ckersavage fiverr resumeCharles Kersavage
Ìý
The document provides a summary of Charles Kersavage's qualifications and experience for a warehouse management or operations role. It outlines his current role as a Warehouse Associate at Amazon Fulfillment Center since 2012, where he manages complex warehouse operations and trains and supervises a team of 30 associates. Previous experience includes 17 years as a Warehouse Associate at Porsche Cars North America, where he oversaw shipping and receiving functions and led teams in those areas. Core competencies include warehouse leadership, staff supervision, customer service, and operations management.Human resource generalist CV template
Human resource generalist CV templateMina Gergis
Ìý
Casey Catello has over 30 years of experience in human resources and payroll management. She established the new human resources department at Computer Inc. in 1989, writing their employee manual and implementing benefit plans. With Electronics Engineering Corporation from 1985-1989, she ensured salaries were comparable to industry standards and made pay scale recommendations. She has skills in supervising employees, conflict resolution, communication, and human resource management.Heck Resume1
Heck Resume1Don Heck
Ìý
This document is a resume for Donald T. Heck. It summarizes his professional experience in customer service, operations management, project management, and energy management roles over 25 years. Notable achievements include saving over $500k in energy costs for school districts and $450k annually for a customer through an energy conservation project. He held roles managing up to 150 simultaneous construction projects and 85 employees across 5 states. His skills include customer service, leadership, budgeting, and proficiency with Microsoft Office.Paden Russell Welder Resume
Paden Russell Welder ResumePaden Russell
Ìý
Paden Russell is seeking a welding position and has over 5 years of welding experience. He completed a 900-hour welding course at SPARC Welding Academy and is proficient in FCAW, GMAW, GTAW, and SMAW processes. Paden's most recent role was as a Welder/Fabricator at Conroe Awning and Screen where he welded aluminum tubes and worked from detailed drawings. He also has experience in customer service, team leadership, and automotive technician roles. Paden is computer proficient, highly organized, and a strong communicator.Cost accounting manager CV template
Cost accounting manager CV templateMina Gergis
Ìý
- Jamie Hill has over 20 years of experience in accounting and cost analysis roles with a focus on systems implementations and process improvements. She has a Masters in Business Administration and is certified in JD Edwards, Product Cost and Manufacturing Accounting, and Inventory Management.John McNeel Resume 1
John McNeel Resume 1John McNeel
Ìý
Jonathan McNeel is a dedicated LTL professional with over 12 years of experience in the transportation industry. He has served as a Terminal Manager for Holland Freight and XPO Logistics, managing teams of over 85 employees and $1.5 million in monthly revenue. He is a results-driven leader focused on continuous improvement, safety, and developing his staff. His experience also includes roles in operations supervision, training and development, maintenance analysis, and pricing analysis.Ds orientation
Ds orientationHarish Krishnan
Ìý
This document provides suggested guidelines for orienting receiving department specialists (DS) in their training. It outlines the key roles and responsibilities of receiving team members, including freight management, reverse logistics management, equipment maintenance, waste management, and operations management. It emphasizes that receiving plays an important role in store performance. The document recommends developing an action plan to define expectations and responsibilities for team members to improve overall performance. It also suggests providing training, coaching, and developing associates to fulfill core duties as well as additional tasks as needed.David Herbst.docx 2
David Herbst.docx 2David Herbst
Ìý
This document is a resume for David Herbst highlighting his 23+ years of experience in the hospitality industry, specifically in restaurant operations and training. The resume emphasizes his skills in corporate training, facilitating learning environments, team leadership, and sales increases in multiple roles at companies like Jack in the Box, Advance Food Brokerage, and Pilot Oil-Wendy's Restaurant.Administration CV template
Administration CV templateMina Gergis
Ìý
Drew Sterling has over 17 years of experience in administrative, production, and warehouse roles. He is bilingual in English and Spanish and has extensive training in Microsoft Office, customer service, and accounting software. Sterling has a track record of creating efficient processes that improved productivity and accuracy at his past employer.deepu
deepudeependra chauhan
Ìý
Deependra Chauhan is seeking a challenging role in supply chain or logistics with a growth-oriented company. He has nearly 3 years of experience in courier operations and currently works as an operations manager. His responsibilities include managing receipts, dispatch, deliveries, transportation routing, and resolving customer issues. He aims to improve logistics costs and operational effectiveness.Cost analyst CV template
Cost analyst CV templateMina Gergis
Ìý
This document provides a summary for Devin Saunders, including contact information, 17 years of experience in finance and budget analysis, expertise in areas such as forecasting and cost accounting, and a career history working at Jaybird Corporation since 1985 in roles of increasing responsibility such as Training Coordinator, Supervisor, and Cost Administration Analyst, managing budgets and providing financial reporting and analysis.Marco-Jones-resume 2016
Marco-Jones-resume 2016Marco Jones
Ìý
Marco Jones is a service management professional with over 15 years of experience in automotive service management. He has held roles such as service advisor, director of parts and service, service manager, and automotive technician. He is skilled in customer service, operations management, team leadership, and continuous improvement. Currently he is a service advisor at Nalley BMW in Decatur, GA where he maintains the highest customer service ratings.Resume
ResumeEric Wilson
Ìý
Eric Wilson has over 15 years of experience in the vertical transportation industry, primarily with Otis Elevator Company, with a proven track record of managing field operations, projects, and employees. He has held several managerial roles of increasing responsibility overseeing service, modernization, and business development activities across Florida, the Bahamas, and Cayman Islands. His achievements include cutting operating expenses, increasing sales and margins to grow business, and receiving several best performance awards for branches and departments.ANYWAR JOHN KENNEDY
ANYWAR JOHN KENNEDYanywar john kennedy
Ìý
Anywar John Kennedy provides a curriculum vitae summarizing his career history and qualifications. He has worked for Homeland Holdings Ltd since 2014 in roles of increasing responsibility, currently as Operations Manager. Prior to this he held roles as Logistics Manager and Cashier/Booking Clerk for Homeland Northern Express. He has a Bachelor's Degree in Quantitative Economics from Gulu University and is currently pursuing a postgraduate diploma in financial management from Uganda Management Institute.Sally.Hosseini-R.2015
Sally.Hosseini-R.2015Sally Hosseini
Ìý
Sally Hosseini has over 14 years of experience in business management and analysis roles, with a focus on supply chain and logistics operations. She has worked in both operational and corporate capacities for several Fortune 1000 companies, helping to streamline global supply chains and provide excellent customer service. Hosseini has strong skills in areas such as project management, customer service, problem solving, training, and negotiations. She holds a Bachelor's degree in International Business and is proficient in Microsoft Office, ERP systems, and foreign languages.Sean Teeter Resume Operations Manager A
Sean Teeter Resume Operations Manager ASean Teeter
Ìý
Sean Teeter has over 6 years of experience in management and leadership positions across various industries including construction, retail, sales, production, and service. He is proficient in analyzing systems to improve efficiency and quality, and has a track record of exceeding standards and expectations. Teeter has strong communication, interpersonal, and problem-solving skills to foster team dynamics. He enjoys customer service and achieving goals through developing trust with others.Cynthia Lowe Resume 1 (1)
Cynthia Lowe Resume 1 (1)Cindy Lowe
Ìý
Cynthia Lowe is a customer service supervisor with over 15 years of experience in call center environments. She has a strong track record of training staff, managing workflow, and exceeding quality service goals to inspire high morale and productivity. Her skills include customer service, problem solving, leadership, software proficiency, and process improvement.MARGIE COLBECK - v3
MARGIE COLBECK - v3Margie Colbeck
Ìý
Margie Colbeck has over 25 years of experience in the travel industry, including extensive experience in sales, customer service, business development, and training. She has worked for major companies like Cruises.com.au, Cruiseabout, and Qantas Airways in various roles, excelling in sales generation, account management, and developing new business opportunities. She has received numerous awards for her work in customer service, safety auditing, and training.Edward Cope Final_Resume June 2015
Edward Cope Final_Resume June 2015Edward Cope
Ìý
Edward Cope is a dedicated management professional with over 20 years of experience in finance, logistics, operations management, and business administration. He has extensive experience managing teams, budgets, processes, and providing excellent customer service. Currently seeking a case management role where he can utilize his diverse skills and experience in accounting, contract negotiation, training, workforce management, and process improvement.SWAPNIL SINGH Resume
SWAPNIL SINGH ResumeSwapnil Singh
Ìý
Swapnil Singh is a Customer Service and Operations Management professional with 9 years of experience seeking a challenging role. He has extensive experience managing operations, customer service delivery, customer relationships, training and development, and teams. At his previous role at Flipkart, he improved first call resolution rates and reduced repeat calls and customer escalations through various projects. He is skilled in process improvement, resource management, and achieving goals and customer satisfaction.Call Center Manager - Fred Ruiz Castro,CLSSGB
Call Center Manager - Fred Ruiz Castro,CLSSGBFred Ruiz Castro, CLSSGB
Ìý
This document is a resume for Fred Ruiz H. Castro, who has over 10 years of experience in call center management. He is a certified Lean Six Sigma Green Belt with expertise in areas like process innovation, performance management, and strategic planning. Currently, he works as a Call Center Manager at Teleperformance, where he is responsible for day-to-day operations and meeting goals. Previously he held roles like Assistant Call Center Manager and Operations Supervisor at Teleperformance and Firstsource Solutions.More Related Content
What's hot (20)
Operations manager (start up operations) CV template
Operations manager (start up operations) CV templateMina Gergis
Ìý
Renee McEvoy has over 30 years of experience in the transportation industry, including owning and operating her own trucking business with 175 employees. She has extensive skills in business development, operations management, sales, purchasing, communication, and reputation for quality work. Her background includes opening new offices, expanding operations, hiring and training employees, and growing her business revenues significantly through strategic planning.ckersavage fiverr resume
ckersavage fiverr resumeCharles Kersavage
Ìý
The document provides a summary of Charles Kersavage's qualifications and experience for a warehouse management or operations role. It outlines his current role as a Warehouse Associate at Amazon Fulfillment Center since 2012, where he manages complex warehouse operations and trains and supervises a team of 30 associates. Previous experience includes 17 years as a Warehouse Associate at Porsche Cars North America, where he oversaw shipping and receiving functions and led teams in those areas. Core competencies include warehouse leadership, staff supervision, customer service, and operations management.Human resource generalist CV template
Human resource generalist CV templateMina Gergis
Ìý
Casey Catello has over 30 years of experience in human resources and payroll management. She established the new human resources department at Computer Inc. in 1989, writing their employee manual and implementing benefit plans. With Electronics Engineering Corporation from 1985-1989, she ensured salaries were comparable to industry standards and made pay scale recommendations. She has skills in supervising employees, conflict resolution, communication, and human resource management.Heck Resume1
Heck Resume1Don Heck
Ìý
This document is a resume for Donald T. Heck. It summarizes his professional experience in customer service, operations management, project management, and energy management roles over 25 years. Notable achievements include saving over $500k in energy costs for school districts and $450k annually for a customer through an energy conservation project. He held roles managing up to 150 simultaneous construction projects and 85 employees across 5 states. His skills include customer service, leadership, budgeting, and proficiency with Microsoft Office.Paden Russell Welder Resume
Paden Russell Welder ResumePaden Russell
Ìý
Paden Russell is seeking a welding position and has over 5 years of welding experience. He completed a 900-hour welding course at SPARC Welding Academy and is proficient in FCAW, GMAW, GTAW, and SMAW processes. Paden's most recent role was as a Welder/Fabricator at Conroe Awning and Screen where he welded aluminum tubes and worked from detailed drawings. He also has experience in customer service, team leadership, and automotive technician roles. Paden is computer proficient, highly organized, and a strong communicator.Cost accounting manager CV template
Cost accounting manager CV templateMina Gergis
Ìý
- Jamie Hill has over 20 years of experience in accounting and cost analysis roles with a focus on systems implementations and process improvements. She has a Masters in Business Administration and is certified in JD Edwards, Product Cost and Manufacturing Accounting, and Inventory Management.John McNeel Resume 1
John McNeel Resume 1John McNeel
Ìý
Jonathan McNeel is a dedicated LTL professional with over 12 years of experience in the transportation industry. He has served as a Terminal Manager for Holland Freight and XPO Logistics, managing teams of over 85 employees and $1.5 million in monthly revenue. He is a results-driven leader focused on continuous improvement, safety, and developing his staff. His experience also includes roles in operations supervision, training and development, maintenance analysis, and pricing analysis.Ds orientation
Ds orientationHarish Krishnan
Ìý
This document provides suggested guidelines for orienting receiving department specialists (DS) in their training. It outlines the key roles and responsibilities of receiving team members, including freight management, reverse logistics management, equipment maintenance, waste management, and operations management. It emphasizes that receiving plays an important role in store performance. The document recommends developing an action plan to define expectations and responsibilities for team members to improve overall performance. It also suggests providing training, coaching, and developing associates to fulfill core duties as well as additional tasks as needed.David Herbst.docx 2
David Herbst.docx 2David Herbst
Ìý
This document is a resume for David Herbst highlighting his 23+ years of experience in the hospitality industry, specifically in restaurant operations and training. The resume emphasizes his skills in corporate training, facilitating learning environments, team leadership, and sales increases in multiple roles at companies like Jack in the Box, Advance Food Brokerage, and Pilot Oil-Wendy's Restaurant.Administration CV template
Administration CV templateMina Gergis
Ìý
Drew Sterling has over 17 years of experience in administrative, production, and warehouse roles. He is bilingual in English and Spanish and has extensive training in Microsoft Office, customer service, and accounting software. Sterling has a track record of creating efficient processes that improved productivity and accuracy at his past employer.deepu
deepudeependra chauhan
Ìý
Deependra Chauhan is seeking a challenging role in supply chain or logistics with a growth-oriented company. He has nearly 3 years of experience in courier operations and currently works as an operations manager. His responsibilities include managing receipts, dispatch, deliveries, transportation routing, and resolving customer issues. He aims to improve logistics costs and operational effectiveness.Cost analyst CV template
Cost analyst CV templateMina Gergis
Ìý
This document provides a summary for Devin Saunders, including contact information, 17 years of experience in finance and budget analysis, expertise in areas such as forecasting and cost accounting, and a career history working at Jaybird Corporation since 1985 in roles of increasing responsibility such as Training Coordinator, Supervisor, and Cost Administration Analyst, managing budgets and providing financial reporting and analysis.Marco-Jones-resume 2016
Marco-Jones-resume 2016Marco Jones
Ìý
Marco Jones is a service management professional with over 15 years of experience in automotive service management. He has held roles such as service advisor, director of parts and service, service manager, and automotive technician. He is skilled in customer service, operations management, team leadership, and continuous improvement. Currently he is a service advisor at Nalley BMW in Decatur, GA where he maintains the highest customer service ratings.Resume
ResumeEric Wilson
Ìý
Eric Wilson has over 15 years of experience in the vertical transportation industry, primarily with Otis Elevator Company, with a proven track record of managing field operations, projects, and employees. He has held several managerial roles of increasing responsibility overseeing service, modernization, and business development activities across Florida, the Bahamas, and Cayman Islands. His achievements include cutting operating expenses, increasing sales and margins to grow business, and receiving several best performance awards for branches and departments.ANYWAR JOHN KENNEDY
ANYWAR JOHN KENNEDYanywar john kennedy
Ìý
Anywar John Kennedy provides a curriculum vitae summarizing his career history and qualifications. He has worked for Homeland Holdings Ltd since 2014 in roles of increasing responsibility, currently as Operations Manager. Prior to this he held roles as Logistics Manager and Cashier/Booking Clerk for Homeland Northern Express. He has a Bachelor's Degree in Quantitative Economics from Gulu University and is currently pursuing a postgraduate diploma in financial management from Uganda Management Institute.Sally.Hosseini-R.2015
Sally.Hosseini-R.2015Sally Hosseini
Ìý
Sally Hosseini has over 14 years of experience in business management and analysis roles, with a focus on supply chain and logistics operations. She has worked in both operational and corporate capacities for several Fortune 1000 companies, helping to streamline global supply chains and provide excellent customer service. Hosseini has strong skills in areas such as project management, customer service, problem solving, training, and negotiations. She holds a Bachelor's degree in International Business and is proficient in Microsoft Office, ERP systems, and foreign languages.Sean Teeter Resume Operations Manager A
Sean Teeter Resume Operations Manager ASean Teeter
Ìý
Sean Teeter has over 6 years of experience in management and leadership positions across various industries including construction, retail, sales, production, and service. He is proficient in analyzing systems to improve efficiency and quality, and has a track record of exceeding standards and expectations. Teeter has strong communication, interpersonal, and problem-solving skills to foster team dynamics. He enjoys customer service and achieving goals through developing trust with others.Cynthia Lowe Resume 1 (1)
Cynthia Lowe Resume 1 (1)Cindy Lowe
Ìý
Cynthia Lowe is a customer service supervisor with over 15 years of experience in call center environments. She has a strong track record of training staff, managing workflow, and exceeding quality service goals to inspire high morale and productivity. Her skills include customer service, problem solving, leadership, software proficiency, and process improvement.MARGIE COLBECK - v3
MARGIE COLBECK - v3Margie Colbeck
Ìý
Margie Colbeck has over 25 years of experience in the travel industry, including extensive experience in sales, customer service, business development, and training. She has worked for major companies like Cruises.com.au, Cruiseabout, and Qantas Airways in various roles, excelling in sales generation, account management, and developing new business opportunities. She has received numerous awards for her work in customer service, safety auditing, and training.Edward Cope Final_Resume June 2015
Edward Cope Final_Resume June 2015Edward Cope
Ìý
Edward Cope is a dedicated management professional with over 20 years of experience in finance, logistics, operations management, and business administration. He has extensive experience managing teams, budgets, processes, and providing excellent customer service. Currently seeking a case management role where he can utilize his diverse skills and experience in accounting, contract negotiation, training, workforce management, and process improvement.Similar to Scott Spencer Resume (20)
SWAPNIL SINGH Resume
SWAPNIL SINGH ResumeSwapnil Singh
Ìý
Swapnil Singh is a Customer Service and Operations Management professional with 9 years of experience seeking a challenging role. He has extensive experience managing operations, customer service delivery, customer relationships, training and development, and teams. At his previous role at Flipkart, he improved first call resolution rates and reduced repeat calls and customer escalations through various projects. He is skilled in process improvement, resource management, and achieving goals and customer satisfaction.Call Center Manager - Fred Ruiz Castro,CLSSGB
Call Center Manager - Fred Ruiz Castro,CLSSGBFred Ruiz Castro, CLSSGB
Ìý
This document is a resume for Fred Ruiz H. Castro, who has over 10 years of experience in call center management. He is a certified Lean Six Sigma Green Belt with expertise in areas like process innovation, performance management, and strategic planning. Currently, he works as a Call Center Manager at Teleperformance, where he is responsible for day-to-day operations and meeting goals. Previously he held roles like Assistant Call Center Manager and Operations Supervisor at Teleperformance and Firstsource Solutions.Suman Gayen - Resume'
Suman Gayen - Resume'Suman Gayen
Ìý
The document is a resume for Suman Gayen, who currently works as a Delivery Manager - Operations at Tata Consultancy Services in Pune, India. Over his 13-year career, he has gained significant experience developing and executing operational strategies to advance corporate objectives. He is a dynamic leader committed to excellence in process management and operational streamlining. Some of his achievements include improving productivity, increasing offshoring, reducing costs through shared services, and ensuring high client satisfaction. As Delivery Manager, his responsibilities include managing a team of 110 staff, maintaining client relationships, performance management, and driving continuous improvement.John Bent Resume 
John Bent Resume John Bent
Ìý
The document is a resume for John Bent that summarizes his experience as a Transportation Manager. It outlines his previous roles managing transportation, logistics, and warehouse operations for various companies over the past 20 years. It also lists his education, skills, and software proficiencies.Brian's Resume
Brian's ResumeBrian Martin
Ìý
Brian Martin has over 20 years of experience in operations management, quality control, and supply chain roles for aerospace and manufacturing companies. He holds an MBA and BSME and has a track record of implementing process improvements that reduce costs and increase efficiency, quality, and customer satisfaction. Most recently, as Operations Manager at Pentair Valves & Control, he led efforts that cut product backlogs by 55% and improved on-time delivery from 65% to 89%.Rohit Sud profile v1
Rohit Sud profile v1rohit sud
Ìý
Rohit Sud has over 25 years of experience in operations management, service excellence, training and development. He has worked in senior roles at Etisalat DB, Bharti Airtel and ITC Hotels. Currently, he works as a consultant for the hospitality industry, providing guidance on front office operations, audits and training. He aims to contribute to enhancing customer satisfaction and service delivery through leadership in operations management and process improvement.VIKRAM SETHI (3)
VIKRAM SETHI (3)Vikram Sethi
Ìý
This document provides a summary of Vikram Sethi's professional experience and qualifications. He has over 8 years of experience in operations management, process management, team management, and dispute resolution. Currently he is managing a team of 10-15 associates at Agilent Technologies where he oversees order to cash processes and supply chain operations. Previously he worked at Hewitt Associates facilitating retirement savings plans and managing specialized queries. He has a B.Com from Delhi University and is pursuing an MBA in Operations.manjula_kaul_2017
manjula_kaul_2017Manjula Kaul
Ìý
This document contains the resume of Manjula Kaul, who has over 15 years of experience in operations management, project management, business analysis, and training management in the insurance industry. She currently works as a Senior Assistant Vice President at EXL Service, where she leads strategy and solutions for a UK insurance client. Her responsibilities include managing projects, operational support, and identifying new business opportunities. She has a proven track record of successfully delivering projects, improving processes, and managing teams.Ford Clinton Resume LM
Ford Clinton Resume LMClinton Ford
Ìý
Clinton Ford is seeking a challenging position utilizing his skills in project management, process development, technical writing, quality assurance, strategic planning, and business development. He has over 20 years of experience in aviation maintenance, manufacturing, and engineering roles for companies like Lockheed Martin, U.T.C. Aerospace Systems, and the U.S. Air Force and Marine Corps. He is currently pursuing a business management degree from the University of Phoenix.Shari J. Estle 11.2016
Shari J. Estle 11.2016Shari Ferguson
Ìý
Shari Estle is seeking a position that utilizes her 20+ years of experience in leadership, management, training, and customer service. She has extensive experience managing training programs across multiple domestic and international call center sites. Her background includes developing blended learning models, managing budgets, and ensuring compliance with client contracts and requirements. She has a proven track record of accomplishments like improving training programs to reduce costs and developing mentorship initiatives that increased performance metrics.jan Mulder cv
jan Mulder cvJan Mulder
Ìý
Jan Adriaan Mulder has over 30 years of experience in the automotive industry, holding various roles such as apprentice technician, workshop foreman, service advisor, and service manager. He is currently the After Sales Manager at Premier Auto Land Rover and Jaguar in Zimbabwe, where he manages the workshop, service reception, and parts departments. Mulder has a strong track record of success, with numerous achievements in improving service centers and being recognized as service manager of the year. He possesses excellent leadership, technical, and customer service skills.patricia-davidson_resume-Edward Jones
patricia-davidson_resume-Edward JonesPatricia Davidson
Ìý
The document is a resume for Patricia Davidson, who has over 15 years of experience in business operations and leadership roles at BMO/Bank of Montreal. She has held several positions at BMO including Assistant Branch Manager, Operational Assessment Analyst, and Financial Services Manager. Her core competencies include business process improvement, customer and vendor relationships, team management and training, and leadership.Chad C Knupp Resume
Chad C Knupp ResumeChad Knupp
Ìý
Chad Knupp has over 12 years of experience managing operations and people in the deicing industry. He has held several leadership roles with increasing responsibility at Integrated Deicing Services, managing locations and growing operations across the US, Canada, and Europe. Knupp has a background in aviation maintenance and holds an FAA Airframe and Powerplant license. He has strong skills in process improvement, budgeting, training, and safety compliance.AatifCV091114
AatifCV091114Aatif Rana
Ìý
This document contains a summary of Aatif Rana's professional experience and qualifications. He has over 12 years of experience in operations management and currently works as the Operations & Administration Manager for VeriPark Gulf in Dubai, where he oversees budgeting, cost savings, and business support operations. Previously he held roles such as Head of Operations for 360training.com and Operations Manager for TransTech L.L.C. & F.Z.C. He has a B.S. in Computer Science and several professional certifications.Akshay Resume1
Akshay Resume1Akshay Suvarna
Ìý
Akshay Suvarna is seeking positions in operations/process management and client relationship management. He has over 12 years of experience in banking operations, mortgage process management, training, and client relationship management. He is a dynamic professional who is solutions-driven and customer-centric with strong communication, organizational, and client relationship management skills. He has experience leading teams and developing procedures to improve business excellence and meeting service level agreements.MatthewGonzales
MatthewGonzalesMatthew Gonzales
Ìý
This document is a resume for Matthew Gonzales, who has over 5 years of experience as an Inbound Operations Supervisor. He has a proven track record of leading teams, improving efficiency, ensuring quality and compliance with regulations. Some of his key responsibilities included route planning, overseeing daily operations, collaborating with partners, and ensuring drivers complied with safety standards. As Operations Supervisor at Oak Harbor Freight Lines, he improved on-time performance, maintained excellent safety and drove efficiencies to receive facility certifications.Crowell, Denise Resume 7.12.11
Crowell, Denise Resume 7.12.11neesiesue
Ìý
This document provides a summary of qualifications and experience for Denise Crowell. She has over 20 years of experience in management roles within call centers, most recently as a Call Center Manager at Comcast from 2001 to 2009. Her skills include staff training and development, project management, customer relations, and quality assurance. She holds a bachelor's degree in computer forensics and has received recognition for her work reducing contact rates and starting new departments.ANGELA LEAKES - Resume (2)
ANGELA LEAKES - Resume (2)Angela Leakes
Ìý
The document is a resume for Angela M. Leakes that summarizes her background and qualifications for a field operations manager position. She has over 10 years of experience in transportation logistics, operational management, and leading teams. Her experience includes roles coordinating daily operations, training associates, maintaining business relationships, and administering projects. She is proficient in various computer applications and has expertise in areas such as strategic planning, transportation logistics, and process improvement.Mark Stevens CV June 2015
Mark Stevens CV June 2015Mark Stevens
Ìý
Mark Stevens is a management professional with over 15 years of experience in operations and general management roles. He has extensive experience managing day-to-day business operations for companies in both the UK and Afghanistan. Stevens is accomplished in areas like profit and loss management, strategic planning, relationship building, and staff leadership. His most recent role was as General Manager for Amtex Global Services, where he improved profitability, attracted new clients, and developed local management teams.Sohail MT
Sohail MTSohail Siddiqui
Ìý
This document contains a resume for Sohail Siddiqui, providing personal details, professional experience, qualifications, and skills. Siddiqui has over 6 years of experience in process management, team management, data reconciliation, and client relationship management. He is currently a Senior Business Performance Analyst at Maersk Tankers, where he monitors business performance, implements strategies, and generates performance reports. Prior to this, he held roles such as Process Expert at Maersk Line and Service Manager for Vodafone India. Siddiqui has a Bachelor's degree in Management Studies and is proficient in Microsoft Office, email, and the internet.Scott Spencer Resume
- 1. SCOTT SPENCER 53 Karen Drive, Moncton, NB scott.v.spencer1977@gmail.com (506) 961-1992 CUSTOMER SERVICE MANAGEMENT Results driven and customer service oriented professional with excellent customer facing skills. Offering 15 years of customer service experience in an automotive and heavy truck dealership environment. Quality focused and pragmatic team player providing track record of achievement maximizing profitability, optimizing workflow and exceeding objectives. Works with a high degree of diligence to policies, standards and safety. Adaptable leader who thrives in fast- paced, high stress environments. CORE COMPETENCIES Customer Service / Relationship Development / Process Improvement / Quality Assurance Problem Resolution / Strong Commitment for Sales Success / Consultative Selling Skills MANAGERIAL ATTRIBUTES  Wye Management Professional Financial Services Manager Program Certificate  Maintaining effective control of expenses and budgets  Increasing department profitability and forecasts  Maximizing customer relations and retention  Motivating and guiding a large team of employees and Technicians  Taking corrective actions when inadequate performance is suspected  Improved efficiency through new workflow procedures  Chairman of the Occupational Health and Safety Committee NSADSA Certified  Building and Property Management, Property Sales  Attendee to multiple performance groups and factory training seminars  Strong understanding of Dealer Management Systems EMPLOYMENT HISTORY
- 2. East Coast International Trucks – Service Manager – 2014-2016  Responsible for 30 plus employees  Oversee daily department operations  Interview and hire new employees and apprentices  Work order / W.I.P Management  Customer and Fleet retention Halifax Chrysler Dodge - Service Manager - 2012-2014  Quarterly interactions with Steele Auto Group Fixed Operations & Management  Prepare and manage department budgets and forecasting  Efficiency and Proficiency reporting  Weekly team meetings  Upsell program integration  Hiring and termination of staff  Health & Safety Chairman Reno-Vision Homes – President – 2010-2013  Business Planning  Manage daily operations / quality control  Hire subcontractors and delegate work for quick property turnover  Work within a budget to ensure a strong return on investment  Vision with a Proactive Mindset Moncton Chrysler Dodge – Senior Service/Parts Advisor – 2002-2010  Senior Service Advisor  Hard work and dedication  Top performer in sales volume and margins  Three years of Parts Department experience Moncton Saturn Saab – Service/Parts Advisor -1999-2002
- 3.  Assist the Service and Parts departments References available on request