Search Inside yourself Part 3
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This document provides an overview of concepts related to empathy, team dynamics, effective leadership, and achieving world peace. It discusses mirror neurons and how they relate to empathy. It outlines the five dysfunctions of a team and ways to establish trust and avoid them. Elements of giving skillful praise and compliments are presented. Advice is provided on how to be an effective and caring boss by leading with compassion. Steps toward world peace include starting with oneself, making meditation a science, and aligning it with real life.
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Assertiveness Skills
Study Guide
1
Table of Contents
Chapter One: Course Overview
3
Chapter Two: Anxiety Inventory
3
Chapter Three: Building Your Self-Esteem
5
Chapter Four: Impressions
6
鐃緒申
Putting Others at Ease
鐃緒申
Positive First Impressions
Chapter Five: Fake it till you Make It
8
Chapter Six: Increasing our Self Esteem
9
Chapter Seven: Self Confidence
10
Chapter Eight: The Power of Thoughts
11
鐃緒申
Negative Thoughts
鐃緒申
Flip it Around
鐃緒申
Mikes Thinking
Chapter Nine: Wipe Out Worry
14
Chapter Ten: Ask for What You Want
15
鐃緒申 What Do You Want? 鐃緒申 Case Study
Chapter Eleven: Communication
16
鐃緒申 Interpersonal Communication Skills 鐃緒申 Windows
Chapter Twelve: Connecting with People
17
Chapter Thirteen: Behaviour Cost-Benefit Analysis
19
Chapter Fourteen: Assertiveness
20
鐃緒申
Quiz (how assertive are you?)
Chapter Fifteen: Improve your assertiveness
27
A Personal Action Plan
29
Chapter One: Course Overview
Learning Objectives
Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. Today you will discover some simple techniques that dramatically change how you feel about yourself. You will learn how to recognize the importance of learning self-acceptance and nurturing your sense of self.
In this module, you will:
Grow in the conviction that you are competent and worthy of happiness.
Develop some techniques for making a positive first impression.
Learn how to turn negative thoughts into positive thoughts.
Learn how to make requests so that you get what you want.
Find ways of connecting with people.
Personal Objectives
Chapter Two: Anxiety Inventory
Place a check mark in the box to the right of each category to indicate how much this type of feeling has bothered you in the past several days.
3
Category I: Anxious Feelings
0
1
2
3
Not at All
Somewhat
Moder-
A Lot
ately
Anxiety, nervousness, worry or fear
1
Feeling that things around you are strange or
0
unreal
Feeling detached from all or part of your body
0
Sudden unexpected panic spells
0
Apprehension or a sense of impending doom
0
Feeling tense, stressed, uptight, or on edge
0
Category II: Anxious Thoughts
0
1
2
3
Not at All
Somewhat
Moder-
A Lot
ately
Difficulty concentrating
1
Racing thoughts
1
Frightening fantasies or daydreams
0
Feeling that youre on the verge of losing con-
0
trol
Fears of cracking up or going crazy
0
Fears of fainting or passing out
0
Fears of physical illnesses or heart attacks or
0
dying
Concerns about looking foolish or inadequate
1
Fears of being alone, isolated, or abandoned
1
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Building strong social relationships is worth the effort:
Strong relationships improve our immune system and help combat disease.
Loneliness and weak relationships are one of the major sources of stress, health problems and depression.
Our relationships affect every area of our livesfrom colleagues to spouses to friends to kids.Crucial Conversations for agile teams - Agile Manchester Virtual, May 2020
Crucial Conversations for agile teams - Agile Manchester Virtual, May 2020Chris Smith
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1. Crucial conversations are important discussions in agile teams where stakes are high, opinions vary, and emotions run strong.
2. These conversations are opportunities for continuous improvement if handled well but can damage relationships and decision making if handled poorly.
3. The document provides tools for having crucial conversations productively, including focusing on listening to understand different perspectives, giving time for reflection, and stating facts tentatively to have a respectful dialogue.9 ways to develop personal power
9 ways to develop personal powerThe Nine Tips Series for Artful Living & Leadership
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This document summarizes 9 ways to develop personal power discussed in an online hangout between Filipe Carrera, Peter Milligan, and Sofie Sandell. The key points include: 1) Maintain a manageable lifestyle. 2) Personal power comes from within, not external factors. 3) Sharing knowledge and experience increases power. 4) Having a sense of purpose, manageability, and meaningfulness helps cope with challenges. 5) Personal power grows through authentic connections with others. 6) Helping others excel also empowers yourself.Emotional Intelligence Presentation Final
Emotional Intelligence Presentation FinalDr. Christine Dickson
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This document provides an overview of a workshop on building emotional intelligence (EQ). It discusses the five core EQ skills - self awareness, self regulation, motivation, empathy, and social skills. For each skill, it describes strategies for improving such as mindfulness meditation, understanding emotions, compassion exercises, and relationship management techniques. The goal is to help participants understand EQ, assess their current level, and learn ways to strengthen their emotional skills through activities and self reflection.Psychological safety workshop - Scaled Agile Framework Meetup
Psychological safety workshop - Scaled Agile Framework MeetupMike McKiggan
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The document summarizes a workshop on psychological safety. The workshop aims to help participants understand what psychological safety is, why it's important, and how to create it. It defines psychological safety as being able to show one's self without fear of negative consequences. The agenda includes exercises to discuss the best and worst teams worked with, conditions that create psychological safety, and overcoming obstacles. It emphasizes that psychological safety enables candid conversations and risk-taking, and that failure should be viewed as a learning opportunity rather than punished.EQ-for-Managers-Jan-19-latest(1)(1).pptx
EQ-for-Managers-Jan-19-latest(1)(1).pptxfatimagoura1
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The document provides an overview of emotional intelligence for managers. It discusses key concepts like self-awareness, social awareness, relationship management, and resilience. It also covers listening skills, stress management, and creating a shared vision. The goal is to help managers understand and apply emotional intelligence principles to lead more effectively.Ei attorney general texas
Ei attorney general texasKelly Alcorn, Activate Social Media
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This document provides an overview of a presentation on emotional intelligence. It discusses key concepts such as self-awareness, social awareness, self-management, relationship management, and EQ competencies. Various assessment tools are presented to help individuals understand their own preferences and strengths. Effective leadership is shown to require skills like self-confidence, credibility and trust that relate to emotional intelligence. Motivation and achieving goals are also linked to managing emotions. The importance of effective communication and relationships is emphasized.Seven Practical Tips For Increasing Empathy.pdf
Seven Practical Tips For Increasing Empathy.pdfDEI 360 Assessment
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Empathy doesnt only come in handy when listening to your best friend explain his woes. Its actually very important for work, both for leaders and team members alike. The Consortium for Research on Emotional Intelligence in Organizations reports a correlation between empathy and increased sales, high performing managers of product development teams, and increased performance in highly diverse teams. Studies have also shown that empathy improves leadership ability and facilitates effective communication.Conflict and Crisis Management
Conflict and Crisis ManagementKris Mailepors, MBA
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Here is a potential example using the needs-based communication framework for a minor issue:
Lead in: "I want to talk to you about something that's been bothering me lately."
Observation: "When you've been leaving empty milk cartons in the fridge..."
Context: "I feel frustrated because I have a need for an organized fridge so things are easy to find."
Request: "Would you mind making sure to throw out empty cartons when you finish the milk? That would really help keep things tidy in there."
The goal is to address the issue respectfully by focusing on needs, making an observable request, and finding a collaborative solution.Team Building
Team BuildingSathya Narayanan
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The document discusses how to build dynamic, high-performing teams through leadership and team building workshops. It provides steps to drive, strive, thrive and arrive at building effective teams that clearly define goals and roles, provide feedback, resolve conflicts, and celebrate successes. It also discusses potential roadblocks like changes in team members and the need to periodically reevaluate goals and responsibilities.Enneagram and Leadership by Tim Catchim
Enneagram and Leadership by Tim CatchimTim Catchim
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This document provides information about the nine Enneagram types, including clarifying questions to identify each type, approaches to leadership and giving feedback for each type, and the core passion of each type. For each of the nine types, it lists a clarifying question to self-identify that type, describes how that type typically approaches leadership responsibilities and providing feedback to others, and identifies the core passion associated with that type.Building and Understanding Mental Strength
Building and Understanding Mental StrengthCameron Davidson
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Understanding and building your mental strength. Relates to sports world, as well as education realms. Originally a Canadian Families 12 project. A lot of fun to do. Bringing out the best in people pdf
Bringing out the best in people pdfChris Fiala
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Bringing Out the Best in People discusses 10 ways to bring out the best in others. These include growing one's emotional intelligence, giving and earning trust and respect through sincerity and competence, having positive expectations of others, understanding others' needs, establishing high standards, creating a safe environment for failures, recognizing achievements, allowing for personal problems, and keeping one's own motivation high. The document provides explanations and examples for each strategy to effectively motivate teams and individuals.Emotional Intelligence & Team Building
Emotional Intelligence & Team BuildingWorking Resources
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Discuss a workable definition of Emotional Intelligence in leadership and team building.
Understand the five domains of Emotional Intelligence.
Team Building Exercise to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in improved team performance.
Search Inside yourself Part 3
- 3. 1. Pre-Wired for Empathy Theres a reason our brains make us do crazy things...
- 4. Mirror Neurons Brain cells that fire both when someone is performing an activity and ALSO when he/she watches another person perform the same activity.
- 5. Empathy Listen intently with full attention, try to understand problems at a cognitive and emotional level and does it all with kindness Essentially mimic the other person Make tough decisions with empathy Every time you see another person, wish for them to be happy
- 7. The five Dysfunctions of a Team Absence of Trust Fear of Conflict Lack of Commitment Avoidance of accountability Inattention to Results
- 8. Discussion Question #1 What are things we can do to establish trust and avoid the five dysfunctions of a team?
- 9. Assume everyone is here to serve the greater good Three assumptions Assume that none of us has any hidden agenda Assume that we are all reasonable even when we disagree
- 11. Praising people skillfully You are so smart How can you make that better? Genuine Process Praise (You must have worked hard) Encourage a growth mindset
- 12. Discussion Question #2 How can Regina George improve her compliment? What elements go into giving a good compliment that praises people skillfully?
- 13. 2. Being effective and loved How to be a great, caring boss
- 14. How do we find out what makes the worlds best boss? Youre hilarious and you get the best out of us -Michael Scott After reading Chapter 8, what advice do you have for Michael Scott on how to be a more effective boss?
- 15. A Cognitive Component: I understand you Leading with compassion An Affective Component: I feel for you A Motivational Component: I want to help you I WE
- 16. Primary rewards or threats STATUS Threats of status can easily be triggered Play against yourself and challenge your personal bests CERTAINTY Uncertainty creates an error response in your brain that cant be ignored until they are resolved Takes away resources from other aspects AUTONOMY Perception of exerting control over ones environment Feeling helpless in times of stress RELATEDNESS Perception of whether another person is a friend or a foe Need quality and quantity of social connections FAIRNESS People may sacrifice their own self- interest for punishment of unfairness
- 17. Mindful E-mailing How to stop reading too much into the emotions of an email
- 18. Brain makes stuff up and believes it Lose entire mechanism for communicati ng feelings There is another human on the receiving end E-mails that arent supposed to be scary become scary Issues and resolution
- 19. 3. Three Easy Steps to World Peace
- 20. The process is easy Start with Me Make meditation a field of science Align meditation with real life