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Segenet Tadesse Alemu
Contact  0558151468/0554735021
Email: segitade7@yahoo.com
Address:AbuDhabi, U.A.E
Visa status:Employment visa
PROFESSIONAL PROFILE
A dynamic, resourceful and hard-working retail assistant with excellent interpersonal skills and
the ability to communicate concisely at all levels. Enjoys being part of a successful and
productive team, proven through work experience and involvement with local clubs and
organizations. Pays great attention to detail and would make a significant contribution to the
business.
KEY SKILLS & EXPERTISE
 Over 2 years experience working in a retail environment in UAE
 Excellent problem-solving skills, able to work productively and instinctively with good
initiative
 Reliable, trustworthy and an excellent understanding of customer care and service
 Confident in communicating both over the telephone and face to face
 Able to build good relationships with colleagues and customers
 Excellent time management skills
CAREER SUMMARY
Nov 2014  Present:
Fashion consultant BCBG MAXAZARIA,Al Futaim UAE
Key Responsibilities:
 Experience in all aspects of stock control  ordering, invoicing and processing
 Successfully promote positive customer care, helping as much as possible to find/order
items
 Handling customer complaints and returns.
 Keeping the shop and displays clean and tidy at all times.
 Unpacking and checking of all new deliveries to the department
 Using market and customer information to assist in the development of brand
 Experience in using effective selling techniques, capable of up-selling and promoting
 Language Skills  excellent communication skills with a friendly and professional manner
 Policy  Aware of Health & Safety measures in a shop environment
 Actively greeting customers and maintaining a level of conversation during their store visit
1 Feb 2012  10 Aug 2014 :
Team leader Prana Promotion, Ethiopia
Key Responsibilities:
Responsibilities included receiving and distributing messages fromtelephone/email as
appropriate, and taking clear messages and passing the messages to the appropriate member
of the team using judgment of urgency.
 Prepare exhibition
 Organize events
 Promotion of potential sectors and industries
 Arrange for collection and received documents from local and international courier company
 Type confidential documents on a word processing system
 Keeping records of the store and maintain the incoming and outgoing items.
 Assist in the planning and preparation of meetings, conferences and conference telephone
calls
 Prepares and submit daily collection feedback
EDUCATION AND QUALIFICATIONS
BSc, Degree byMedical Laboratory,AddisAbaba,Ethiopia
BSc, Degree byAppliedBiology,AddisAbaba,Ethiopia
DiplomabyFrenchLanguage , AddisAbaba,Ethiopia
DiplomabyComputertrainingcourses , AddisAbaba,Ethiopia
LANGUAGE SKILLS
 English fluent speaking , reading and writing
 Amharic fluent speaking, reading and writing mother tongue
 French good communication
 Arabic day to day communication
PERSONAL DATA
 Full name : Segenet Tadesse Alemu
 Sex : Female
 Citizenship : Ethiopian
 DOB : 2 Jan 1987
 Birth place : Addis Ababa (Ethiopia)
 Marital status : Married
 I hereby certify that the above information is true and correct to the best of my knowledge and
belief.
Last update 10/07/2016

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SEGENET TADESSE CV

  • 1. Segenet Tadesse Alemu Contact 0558151468/0554735021 Email: segitade7@yahoo.com Address:AbuDhabi, U.A.E Visa status:Employment visa PROFESSIONAL PROFILE A dynamic, resourceful and hard-working retail assistant with excellent interpersonal skills and the ability to communicate concisely at all levels. Enjoys being part of a successful and productive team, proven through work experience and involvement with local clubs and organizations. Pays great attention to detail and would make a significant contribution to the business. KEY SKILLS & EXPERTISE Over 2 years experience working in a retail environment in UAE Excellent problem-solving skills, able to work productively and instinctively with good initiative Reliable, trustworthy and an excellent understanding of customer care and service Confident in communicating both over the telephone and face to face Able to build good relationships with colleagues and customers Excellent time management skills CAREER SUMMARY Nov 2014 Present: Fashion consultant BCBG MAXAZARIA,Al Futaim UAE Key Responsibilities: Experience in all aspects of stock control ordering, invoicing and processing Successfully promote positive customer care, helping as much as possible to find/order items Handling customer complaints and returns. Keeping the shop and displays clean and tidy at all times. Unpacking and checking of all new deliveries to the department Using market and customer information to assist in the development of brand Experience in using effective selling techniques, capable of up-selling and promoting Language Skills excellent communication skills with a friendly and professional manner Policy Aware of Health & Safety measures in a shop environment Actively greeting customers and maintaining a level of conversation during their store visit
  • 2. 1 Feb 2012 10 Aug 2014 : Team leader Prana Promotion, Ethiopia Key Responsibilities: Responsibilities included receiving and distributing messages fromtelephone/email as appropriate, and taking clear messages and passing the messages to the appropriate member of the team using judgment of urgency. Prepare exhibition Organize events Promotion of potential sectors and industries Arrange for collection and received documents from local and international courier company Type confidential documents on a word processing system Keeping records of the store and maintain the incoming and outgoing items. Assist in the planning and preparation of meetings, conferences and conference telephone calls Prepares and submit daily collection feedback EDUCATION AND QUALIFICATIONS BSc, Degree byMedical Laboratory,AddisAbaba,Ethiopia BSc, Degree byAppliedBiology,AddisAbaba,Ethiopia DiplomabyFrenchLanguage , AddisAbaba,Ethiopia DiplomabyComputertrainingcourses , AddisAbaba,Ethiopia LANGUAGE SKILLS English fluent speaking , reading and writing Amharic fluent speaking, reading and writing mother tongue French good communication Arabic day to day communication PERSONAL DATA Full name : Segenet Tadesse Alemu Sex : Female Citizenship : Ethiopian DOB : 2 Jan 1987 Birth place : Addis Ababa (Ethiopia) Marital status : Married I hereby certify that the above information is true and correct to the best of my knowledge and belief. Last update 10/07/2016