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What did you get from Tuesdays class discussion?
Automation increase underemployment/unemployment? Concerned that automation will increase unemployment What about realignment of work force?
Chapter 10 Motivating Employees
How do managers become top performers?
Surround themselves with top performers.
Rewards - Extrinsic (things) Pay Recognition Benefits Intrinsic (internal) Personal satisfaction w/ work performed Belief that work makes a difference
Who was Frederick Taylor?
Father of scientific management. Time Methods Rules
Hawthorne effect  what is it?
Workers productivity increases when they are being studied because they feel special. Effective for long term, permanent improvement?
Abraham Maslows Hierarchy of Needs Physiological Safety Social needs Self-esteem Self-actualizing Self-Actualizing Self-esteem Social needs Safety Physiological
Frederick Hertzberg Factors of Motivation Hygiene Factors (maintenance) Company policy Supervision Working conditions Interpersonal relations Salary Status Job security Motivating factors Work itself Achievement Recognition. Responsibility Personal/professional growth
油
Maslow & Hertzberg What does the comparison imply? Are the needs consistently/permanently provided? What types of work are typical for the different levels?
Thinking about the modern work force, what appeals to workers today? What conclusions might you draw about motivating employees?
Motivational Theory  What is it?
Managers attitude/belief about workers
Douglas McGregor Characteristics of Theory X Characteristics of Theory Y
Theory X Theory Y Closely supervised Dislikes work Must be forced to work Primarily motivated by fear & $$$$ Likes to work High performance if committed Seeks responsibility Motivated by many rewards, especially intrinsic
William Ouchi Theory Z What is it? Characteristics?
Modified American theory based on Japanese model. Long-term employment Collective decision-making Individual responsibility Holistic concern for employee (including family).
Motivational Theory  What is it? MBO (management by objectives)  bottom up. Expectancy theory  effort  to accomplish depends on expectation of outcomes. Reinforcement theory  carrot & stick. Equity theory  performance depends on perception of fair treatment.
Putting theory into practice  How?
Job enrichment Job enlargement Job rotation Open communications Self-managed teams Higher pay/better benefits Promotion More perks
Considering all the theories discussed, what conclusions can you draw that can be applied to employees & accomplishing work?
Do you believe people can be motivated? Do you believe manager/leaders provide an environment (context) that enable people to be self-motivated?
Current Events Choose an article related to current topic. Relate article to current topic, i.e., why is the article relevant to our chapter topic being discussed?
What is your assignment for next week?
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Session 10 (chap 10)