Shannon Stevens-Gonzalez
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The document provides a summary of Shannon Stevens-Gonzalez's experience working in insurance sales and account management roles over the past decade. It highlights her skills in client relations, communication, problem solving and organization. Her experience includes processing insurance applications and claims, promoting agency products to clients, and managing over 80 accounts per year.
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Ezenna Iroegbu has over 15 years of experience in sales, customer service, and business development. She has a proven track record of exceeding sales goals and has received numerous awards for top performance. Her skills include prospecting, presenting, closing deals, and building long-term client relationships. She is proficient in various software and seeks to inspire team success through creative problem solving and goal setting.Mohammad Javed CVS
Mohammad Javed CVSMohammad Javed
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Mohammad Javed is seeking a leadership position where he can utilize his 15 years of professional experience. He currently works as a Senior Executive Officer at SGS Pakistan, where he is responsible for shipment management and sample handling. Previously, he held roles in customer service, sales, and reception. Javed has a B.Com degree and certifications in dangerous goods regulations and sustainability. He is proficient in Microsoft Office, motivated, and has strong communication and problem-solving skills.ced resume 2015
ced resume 2015Maria Mercedes Tamayo
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Maria Mercedes M. Tamayo is seeking an administrative or customer service role. She has over 10 years of experience in roles like administrative officer, customer service, account officer, and customer relations officer for companies in the Philippines, Singapore, and UAE. Her experience includes customer service, relationship building, administrative tasks, and ensuring quality service and customer satisfaction. She has a bachelor's degree in education from the University of Pangasinan in the Philippines.PiinPoint
PiinPointSpencer Goudy
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Spencer Goudy has over 10 years of experience in sales, customer service, and property management. He holds a Bachelor's degree in Business and Legal Studies from the University of Waterloo. Goudy has excellent communication, problem-solving, and multi-tasking skills developed through roles in automotive sales and property management. He is seeking a new opportunity where he can apply his experience providing excellent customer service and building long-term client relationships.Shannon Stevens-Gonzalez
- 1. Shannon Stevens-Gonzalez 6305 N. Gomez Avenue, Tampa, FL 33614 | C: 727-215-4777 | shanona805@yahoo.com SUMMARY Insurance sales agent well-versed in a wide range of financial and accounting systems software programs, with great analytical and problem solving abilities. Accomplished in account management. Exceptional organization skills, time management and multitasking abilities. Results-oriented person seeks employment with a top-tier company. Talents include relationship building, training and sales presentation, out of the box thinker so that top notch service to clients and carriers can be provided. Office management experience. HIGHLIGHTS ? Client relations expert ? Customer advocate ? Self-motivated ? In-depth knowledge of markets and relationships ? Excellent communication skills ? Technologically skilled ? Complex problem solver ? Organized ? SOP preparation to ensure accuracy ? Office management including employee relationsand compliance ? Claims Experience ¡ñ Outlook, Word, Excel and Carrier Website knowledge EXPERIENCE Account Manager/Thomas Financial Group Tampa, FL -2010-Present ¡ñ Processing applications, payments, corrections, endorsements, cancellations and claims. Promoting agency products to clients in person, on the telephone and in writing. ¡ñ In charge of all online submissions and monitoring all the service queues to ensure that they are directed to the correct division and that they are completed accurately. ¡ñ Preparing necessary paperwork to process insurance sales and renewals. Submitting up-to-date activity and production logs to agency management for review ¡ñ Pursued continuing education and training programs to continue professional development. ¡ñ Managing over eighty accounts each year. Following up with potential clients regarding online information requests. ¡ñ Mediating disputes between carriers and clients. Promoting client retention through high-quality service and follow through. ¡ñ Liaison for our clients but the central point of contact for all divisions of our team internally ¡ñ In charge of all online submissions and monitoring all the service queues to ensure that they are directed to the correct division and that they are done accurately. ¡ñ Create, revise and compare contracts between the carriers and the clients. I work as a liaison between the customers, business owners and the insurance carriers.
- 2. ? Office management experience including, screening potential employees, reviewing company benefits, onboarding documents and compliance. ? Ordering office supplies and resolving all office issues. ? Tracking of all PTO benefits. Administrative Assistant/Rampart Properties Tampa, FL -2010-2009 ¡ñ Collaborated with management and team members to prepare and distribute all property management compliance notifications. ¡ñ Attend board meetings and prepare board meeting minutes. ¡ñ Displayed courtesy and strong interpersonal skills with all customer interactions. Warranty Administrator/Title Processor, Dayton Andrews Chrysler Jeep Dodge Clearwater, FL 2006-2008 1997-2005 ¡ñ Coded and submitted automobile warranty claims to the manufacturer ¡ñ Posted payroll for technicians ¡ñ Performed accounting entries ¡ñ Assisted with customer service ¡ñ Prepared and processed titles for new and pre-owned vehicles ACCOMPLISHMENTS 2-15 Florida Insurance License EDUCATION Pontiac Central High School Pontiac, MI 1984-1987 Earned High School Diploma REFERENCES Available upon request.