ShellySinghResume 2017
- 1. SHELLY SINGH 1 Webster Avenue Cell: (201)725-8769 Kearny, New Jersey 07032 ssingh29@gmail.com EDUCATION: Bachelor of Arts in Information Systems May 2002 Rutgers University/New Jersey Institute of Technology, Newark, New Jersey EXPERIENCE: Stay in Front 2015 2016 Senior Software Project Manager/Business Analyst Provide business/functional support to clients including use of the system, software design, and recommend best practice configurations. Define and document business and functional requirements with a strong technical component while collaborating with technical Solution Architecture team on implementation options. Plan, coordinate and schedule software deliveries for global markets with the use of MS Project. Configure settings & document process flows using Visio & PowerPoint. Extract data from databases for report generation. Generate & prepare weekly analytics reports for upper management using PowerPoint & Excel. Write & test functional specifications for all system enhancements & defects. Express Scripts (formerly Medco Health Solutions) 2010 - 2015 Project Manager/Business Systems Analyst Managed multiple large scale projects using SDLC from inception to completion phase by observing either Agile and/or Waterfall methodology. Acted as a liaison between the business user groups and IT Project Teams. Created/Maintained/Communicated project status reports with project team on daily/weekly bases so action items were completed on time and the team is aware of the project status. Created, maintained and led Master Project Schedule for multiple projects simultaneously and ensured that the deliverables were completed on time in order to meet the project deadlines. Led the requirements gathering process with the Product Owners, Business Analysts, Developers and Testers. Created business requirement documents (BRD) and functional requirement documents (FRD) for various projects. Subject Matter Expert (SME) for billing files, personalized medicine, and sub-client billing to provide expertise for multiple projects. Created and presented formal weekly readouts to the CMI governing body which is comprised of executive senior management and project sponsors. Ensured deliverables adhere to specified requirements by engaging and managing cross functional development teams during system design, development and implementation. Moodys Investors Services 2006 2010 Financial Systems Analyst Liaise between Development & Billing Teams to effectively and efficiently define change requests for the Billing System. Provided/Developed functional and testing requirements documentation/description and status for all tasks. Analyzed and resolved/escalated issues appropriately with AVP and users. Facilitated effective and timely communication between the Billing Teams and development teams. Gathered/Analyzed requirements and developed reports using SQL for users. Lead weekly meetings to review and prioritize tasks by providing additional details to Managers and development teams. Ensured the Billing Teams were complying with the defined Sarbanes-Oxley process and policies as it pertains to system changes. Nice Systems 2004 2006 Order Management Specialist Managed end-to-end process for EIS Division, which includes ensuring receipts of purchase orders, confirming shipping dates, billing and/or crediting clients, and verifying delivery. Liaised between Clients and internal groups such as sales, sales engineering, project managers, installation and finance to ensure client satisfaction. Analyzed regular status reports for clients and team members with the use of Business objects. Initiated a plan to migrate the current manual processing system to an electronic based method. Working one on one with manager on strategy/implementation of an automated process. Mellon HR Solutions 2002 2003 Data Analyst Managed clients Defined Benefits, Defined Contribution, and Health & Welfare databases using UNIX, SQL, and Mainframe technologies. Debug, tested, and implemented existing processes/programs that update clients databases to ensure data validity. Managed/Investigated requests to update client databases based on business specifications and implement solution.