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Laura Bush Resume_20150618
- 1. Laura Anne Bush laura.a.bush@hotmail.com 1041 Gardendale Dr. Columbia, SC 29210 Cell: (803) 447-7348 SKILLS  Proficient in MS Office (Excel, Visio, Project, PowerPoint, Outlook, Access, Word), BCBSSC Systems (DCM (SharePoint), Quality Center, MPS) SPAWAR Systems (SharePoint, DADMS, OCRS, JTF-GNO), ERP Applications, Waterfall Methodology, Agile Methodology, ConnectWise, Visual Studio, SAP, CMMI processes, and Accounting Based Programs  Leadership abilities, Team Player, Problem-solver, Attention to Detail, Organization, Self- Starter, Fast Learner, Excellent Communication Skills WORK EXPERIENCE Project Manager/Business Analyst July 2014 – June 2015 TEAM ia Lexington, SC  Worked closely with project managers, sales managers, developers, and customers to document business requirements, technical requirements, and design application systems in an Agile Methodology work environment  Designed testing scenarios for application systems, tested the systems internally, documented defects, coordinated with internal developers to deploy fixes for the defects, and assisted with the deployments to the Client  Completed multiple analysis and project documents and worked with developers testing applications, providing feedback, and writing testing matrices  Tested applications on the Client side, documented testing defects discovered by the Client, and communicated issues to the internal development team to resolve and implement fixes  Communicated with the Client on a daily basis to discuss issues, fixes, deployments, and testing scenarios  Proposed process improvements for improving efficiency and effectiveness of business processes to ultimately improve performance based on CMMI (Capability Maturity Model Integration) processes  Proficient in the newly integrated ConnectWise system into TEAMia, and provided assistance to multiple personnel on ConnectWise functionality Project Specialist October 2012 – June 2014 Contractor for PGBA Systems/TRICARE Columbia, SC  Designed Macros in Excel to initiate a process improvement to incorporate auditing procedures into the Project Planning Matrix (PPM); implemented multiple process improvements  Designed and implemented the Excel defect aging templates being used by TRICARE PMO; Created defect trending graphs and tables from Quality Center and Project Schedule diagrams in Visio to be presented to Sr. Management  Completed training courses to gain certification on CMMI Level 3 Best Practices while working in a CMMI Level 3 organization  Worked closely with project managers, BSAs, Team Leads, and customers to document project scope and gather business requirements and technical requirements in a Waterfall Methodology environment  Trained Project Leaders and Project Specialists to use Quality Center, Visio, Excel, and assisted them with the functionality of Microsoft Office 2010 after TRICARE’s upgrade from Microsoft Office 2007  Designed project estimates and timelines to be presented to Sr. Management for budget approval; Closely monitored the budget throughout the life of the project
- 2.  Communicated with impacted areas to receive weekly statuses on code and unit testing and to compile the Project Implementation Plan  Completed project management work products (Project Charter, Scope Document, Design Document, Milestone Reviews, Data Management Audits, Implementation Document, Post Implementation Document, Project Planning Matrix, Attributes Spreadsheet, Team Directories, Meeting Agendas and Recaps, Project schedules (MS Project), and Visio diagrams) for the life of the project  Interacted with multiple stakeholders daily to maintain quality stakeholder involvement Business Analyst/Technical Writer M.C. Dean October 2010 – August 2012 Stuttgart, Germany  Created test plan documentation for Integrated Systems Engineering (ISE) based on logical diagrams to include testing components for all equipment involved in the installations.  Worked closely with engineers, SMEs, project managers, and customers to define business requirements and technical requirements; evaluated systems being integrated within an installation for project scheduling and test plan documentation purposes  Created and maintained complex schedules and databases for tracking ISE project and engineer progress using Excel and Access for reporting purposes; researched and developed cost estimates for program budgeting Business Systems Analyst Scientific Research Corporation June 2008 – December 2009 North Charleston, SC  Maintained software baselines and Information Assurance Vulnerability Management (IAVM) compliant postures using database applications to include Excel, Access, JTF-GNO, and OCRS  Audited system configurations and reported discrepancies; Prepared, maintained, queried, and analyzed advanced Access databases for reporting purposes  Trained new personnel the processes, tools, and applications used by TSw SSA  Provided programmatic support for Tactical Switching Software Support Activity (TSw SSA)  Contributed to Continuous Process Improvement (CPI) efforts Financial/Account Analyst Rogers & Brown November 2006 – May 2008 Charleston, SC  Prepared and reviewed invoices; Researched and analyzed billing discrepancies  Trained new personnel the processes and ERP system; interfaced with 20+ service providers  Maintained complex accounts by querying, analyzing, balancing, reconciling, and researching discrepancies using Excel, Access, and ERP system Financial/Account Analyst SC Department of Mental Health May 2005 – August 2006 Columbia, SC  Maintained complex accounts by querying, analyzing, balancing, reconciling, and researching discrepancies using SAP, Excel, and Access  Assisted higher grade technicians to transfer and reconcile to the recently acquired SAP system  Trained new personnel on the SAP system to assist in reconciliation processes EDUCATION College of Charleston Charleston, SC  BS in Accounting PERSONAL  DoD security clearance