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Situational Leadership
February 2010
College Pro Painters
Transfer In
   Name, Turf
   Naturally Directive or Supportive?
   Outcome for the session
Agenda
   Developmental Levels
   Directive & Supportive Leadership Behaviors
   Leadership Styles
   Delegation
   Group Work
   Close
Situational Leadership
   Definition?

   Providing the right blend of direction and support
    given the individual and the task.
The delegation myth
   I want to be a better delegator
Diagnosis
   Competence
       Experience & Knowledge (Low, Some, High)


   Commitment
       Motivation & Confidence (Low, Variable, High)
Developmental Levels  Task
Specific
   Level 1  Low Competence, High Commitment

   Level 2  Some Competence, Variable
    Commitment

   Level 3  Moderate to High Competence, Variable
    Commitment

   Level 4  High Competence, High Commitment
Directive & Supportive Leadership
   Directive Behaviors



   Supportive Behaviors
The Four Leadership Styles  Task
Specific
   Directive  High Direction, Low Support

   Coaching  High Direction, High Support

   Supportive  Low Direction, High Support

   Delegating  Low Direction, Low Support
Delegation
   You need to help someone move to
    Developmental Level 4 first on any given task you
    would like to delegate.

   You already do this!

   Simpler tasks  Simpler to delegate

   Shared goal, follow-up
Group Work  Moving to
Delegation
   Build a 4 week plan for training a JSM, Cold
    Caller, or Production Manager so that you can
    start to delegate specific tasks to them.
       Step 1: Define the overall goal and break it into tasks.
       Step 2: What are the behaviors that you will see at
        each developmental level on the way to delegation?
       Step 3: Given the behaviors, what are the directive and
        or supportive things you will do to help the learner
        progress?
Group Work Wrap Up
   Present your Plan
Transfer Out
   What are you taking away?

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Situational leadership

  • 2. Transfer In Name, Turf Naturally Directive or Supportive? Outcome for the session
  • 3. Agenda Developmental Levels Directive & Supportive Leadership Behaviors Leadership Styles Delegation Group Work Close
  • 4. Situational Leadership Definition? Providing the right blend of direction and support given the individual and the task.
  • 5. The delegation myth I want to be a better delegator
  • 6. Diagnosis Competence Experience & Knowledge (Low, Some, High) Commitment Motivation & Confidence (Low, Variable, High)
  • 7. Developmental Levels Task Specific Level 1 Low Competence, High Commitment Level 2 Some Competence, Variable Commitment Level 3 Moderate to High Competence, Variable Commitment Level 4 High Competence, High Commitment
  • 8. Directive & Supportive Leadership Directive Behaviors Supportive Behaviors
  • 9. The Four Leadership Styles Task Specific Directive High Direction, Low Support Coaching High Direction, High Support Supportive Low Direction, High Support Delegating Low Direction, Low Support
  • 10. Delegation You need to help someone move to Developmental Level 4 first on any given task you would like to delegate. You already do this! Simpler tasks Simpler to delegate Shared goal, follow-up
  • 11. Group Work Moving to Delegation Build a 4 week plan for training a JSM, Cold Caller, or Production Manager so that you can start to delegate specific tasks to them. Step 1: Define the overall goal and break it into tasks. Step 2: What are the behaviors that you will see at each developmental level on the way to delegation? Step 3: Given the behaviors, what are the directive and or supportive things you will do to help the learner progress?
  • 12. Group Work Wrap Up Present your Plan
  • 13. Transfer Out What are you taking away?