SL-Resume
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Shamara T. Lannaman has over 5 years of experience in customer service and administrative roles. She has a Bachelor's degree in Business Administration with a concentration in International Business from Bennett College for Women. Her most recent roles include substitute teaching for Hudson County schools and working as a City Carrier Assistant for the US Postal Service.
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Cindy Marks has over 10 years of experience as an administrative assistant, primarily supporting human resources teams. She has excellent communication, organizational, and technical skills. Her responsibilities have included coordinating pharmacy student rotations, scheduling interviews, managing incentive tracking spreadsheets, preparing reports, and providing customer service. She is proficient in various software programs like Excel, Outlook, PowerPoint, and Adobe. Marks aims to continually learn new skills and take on new challenges in her role.SL-Resume
- 1. Shamara T. Lannaman 129 Woodlawn Avenue Jersey City, New Jersey, 07305 H: 201.433.2851 M: 201.279.9580 Shamaralannaman@yahoo.com Summary of Skills: • Five and a half years of customer service experience. • Fast learner and a self-starter who takes initiative to get tasks done on time while staying organized • Novice/Intermediate in Human Resource and Administrative Assistant duties • Mastery of Microsoft Office, Microsoft, (Windows 7&8, Vista) Apple, and all social media platforms • Sales experience with the knowledge of opening credit line • Type 30-40 words per hour Education: American Academy McAllister Institute of Funeral Service 01/05/2014- Present New York, New York Associate of Science: Funeral Services/Mortuary Science Bennett College For Women 08/2009-05/2014 Greensboro, North Carolina Bachelor of Science: Business Administration w/ concentration in International Business Experience: Source4Teachers, Substitute Teacher (Hudson County) 02/2015- Present • Carries out a program of study prescribed in the lesson plans left by the primary classroom teacher. • Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students. • Guides the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons, units, or projects assigned. • May perform duties usually required of absent teacher such as lunchroom duty, hall monitoring, etc. • Insures that the students are never left unattended in the classroom. • Employs instructional methods and materials that are most appropriate for meeting lesson objectives United States Postal Service, City Carrier Assistant 08/2014-10/2014 • Maintain professional and effective public relations with customers and others. • Withdrawal mail from the distribution case and prepare it in sequence for efficient delivery independently along established route. • Collect mail from street letter or relay boxes and accepts outgoing letters from customers for mailing. • Collect chargers on custom, postage due, and collect on deliver (C.O.D) that’s due at the time of delivery. • Handle undelivered mail in ordnance with established procedures. • Deliver forty-five to sixty parcels and six express mail letters a day depending on volume of parcels and express mail • Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route Avoni’s Hair Services, Human Resource Intern (Internship) 05/2013-08/2013 • Responsible for updating and ordering supplies bi-weekly. • Assist in the recruiting and hiring process, including: posting job openings, reviewing resumes, and conducting in-person interviews. • Scheduled appointments for twenty plus clients on a monthly bases • Operate Salon Iris software to out send appointment reminders, email clients receipts, and stay on top of client’s conformation and Etc. • Perform administrative duties including: answering phones, input clients information into Salon Iris, scan documents to the computer and, fill paperwork • Handle cash, debit, credit transaction along with monthly financial records • Created a business development strategies to bring in more clientele Macy’s Newport, Sales Associate (Kids Department) 10/2011-01/2012 • Greet and make a connection with customers by listening to their needs to present them with best option needed. • Utilize product knowledge and selling skills to build and repeat business and create a lasting impression • Maintain sales floor, stock area, and fitting room where applicable to present a clean shopping environment • Experience in POS system to handle transactions such as Macy’s card, cash, credit card, and debit card. • Open three to six Macy’s credit card or thanks for sharing reward daily per customers.
- 2. Certifications: New Jersey Substitute Teacher Certificate Issues 2/18/15 -Expired 7/20/2020 2