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- 1. Vincent Mayweather 1941 Misty Ridge Lane Aurora, Illinois, 60503 (630) 254-0450 vincent.mayweatherv1982@hotmail.com EDUCATION: Masters of Business Administration, American InterContinental University, 2012 Specialization: Human Resource Management Bachelor of Arts, Columbia College, Columbia, MO 2009 Major: Psychology Minor: Sociology EXPERIENCE: Adtalem Global Education Aug 16 2017 - present DeVry Education Group Admissions Representative, Naperville Illinois Recruited prospective students for enrollment in undergraduate and graduate degree programs. Met and exceeded enrollment and start metrics, including enrollment metrics Provided high levels of service to students, ensuring all questions were answered and generated referrals from current students. Built relationships with students, overcame student concerns, and continued to be a resource for students throughout their enrollment in school. Provided financial counseling regarding subsidized and unsubsidized loans, grants and scholarships Admissions Advisor Financial Advisor April 10 2017 - May 7 2017 American InterContinental University, Schaumburg, Illinois Recruited prospective students for enrollment in undergraduate and graduate degree programs. Met and exceeded enrollment and start metrics, including enrollment metrics Provided high levels of service to students, ensuring all questions were answered and generated referrals from current students.
- 2. Built relationships with students, overcame student concerns, and continued to be a resource for students throughout their enrollment in school. Provided financial counseling regarding subsidized and unsubsidized loans, grants and scholarships. Tricoci University of Beauty Culture Nov 16 2016 - Feb 5 2017 Admission Support Representative Work in a Call Center environment making Warm calls to Prospective Students Setting tours for Students to visit Campuses Assisting in Service calls to campuses for Tricoci University Let students know about the different programs the school has to offer Vender Picker and Packer June 9 2016 - Jan 19 2017 Amazon Fulfillment Center/Integrity Staffing Work for ten hours standing with loud noises and very fast pace Sort merchandise in totes and boxes by counting then push merchandise to Work in environment that is very hot and can get to 90 to 100 degrees rated on how many ides and totes are workin Fraud Specialist April 20 2013 - Sept 5 2014 Chase Card Service, Elgin, Illinois Assist card members with reporting fraudulent transactions on their credit card Address customer concerns as related to reporting fraud Explain the next steps in the fraud reporting process to customers Assist customers with placing travel notifications, purchase requests and card watches as it relates to their fraud case Senior Customer Service Representative Sept 10 2014 Jan 6 2015 Capital One, Rolling Meadows, Illinois Educate customers on products an information that may benefit them Provide excellent customer service experience to new and existing customers Update account information and complete accurate documentation. Manage team of 10 customer service representatives and provide training and coaching to team members PROFESSIONAL: Campus Vue Microsoft Office Suite DEVELOPMENT: Internet Explorer Windows 10 Basic Lexis Nexis
- 3. REFERENCE Edward Brown Amazon Manager (630) 723-9575 Marcos Casas AIU Financial Advisor Manager (847) 477-9676 Nicole Kennedy Chase Co Worker (630) 908-9449