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- 1. CURRICULUM VITAE Contact Details Email : siewmeng357@gmail.com Mobile Number : 92963010 Personal Particulars Name : Yee Siew Meng, Chris DOB : 19 Mar 1967 Nationality : Singaporean Languages : Written (English, Chinese, Bahasa Malaysia) Spoken (English, Mandarin, Malaya, Cantonese) Educational / Professional Qualifications 2005 Certificate for Specialists in Demand Guarantees (CSDG) International Trade 1994 The Institute of Chartered Secretaries and Administrator (ICSA) 1987 S.M. St Michael Ipoh A Level Introduction to ICSA The Institute of Chartered Secretaries and Administrator (ICSA) was founded in 1891, it has 33000 members across 72 countries worldwide. From their London office, they represent 11,000 members and 6,000 students in UK, the Republic of Ireland and internationality. ICSA is the chartered membership and qualifying body for people working in governance, risk and compliance including company secretaries. The graduates acquired the skills, knowledge and experience of governance professionals through their qualifications, guidance and technical know-how. Broad skills include law, finance, governance and compliance. Recognition has been accorded to Chartered Secretaries in Singapore in:
- 2. Companies Act (Cap. 50) Section 171 (1) (1A) (1AA) (c) Business Trust Act (Cap 31A) Section 7 (1)(b) Introduction to CDSG The Certificate for Specialists in Demand Guarantees (CSDG) has been designed to enable demand guarantee professionals to demonstrate their knowledge and expertise in a highly technical area of international trade. Graduate acquired knowledge and expertise in the use of guarantees, industry rules, legislation and the challenges relating to demand guarantees and standby credits. CSDG was developed by the University College in partnership with the International Chamber of Commerce (ICC). EMPLOYMENT HISTORY Joined the Hongkong and Shanghai Banking Corporation Limited (HSBC) since 12 August 1989. 2011 ¨C Present Assistant Vice President 2009 ¨C 2011 Manager 2002 ¨C 2009 Assistant Manager Sep 1996 ¨C 2002 Credit Officer (Grade 2) Mar 1995 ¨C Sep 1996 Credit officer (Grade 1) Apr 1992 ¨C Mar 1995 Senior Supervisor Aug 1989 ¨C Mar 1992 Bank Clerk Key Responsibilities for current position Background Position Title: Team Manager of HSBC Banker¡¯s Guarantee Section ? Total of 13 members under my care, from the positions of Managers to supervisors.
- 3. ? Responsible for ensuring that the Teams¡¯ operations procedures comply with our Global standard / Local Guidelines, Legal recommendation, Compliance Guidelines, ABS Bye- Laws, Credit Guidelines, Operations and Credit Manuals and etc. ? Provide operations and effective system support to ensure efficient and smooth delivery of products and services. My Achievements ? Reputable for continuous and consistently excellent customer service. Despite my current position, I continue to receive many compliments from external and internal customer for my excellent customer service. I had been awarded a straight through 4 years EXSA award from Silver to Gold organized by ABS. ? Performance ¨C 90% of the Guarantees operations work flows to me for signature and approval. Despite my tight schedule in day to day operations work, I still manage to control the Issuance and Support Team functionality and ensure their operations is up to- date and flow through smoothly by giving guidance and support directly not only restricted to the Associate and AM directly reporting to me but also to the staffs level, be it a permanent staff or contract staff. ? Leadership ¨C I have the ability to get others to willingly follow. I have a clear vision where to go as well as a firm grasp on what success look like and how to achieve it, I share it and act upon it. I communicate effectively and articulate the vision, passionately own the vision and relentlessly drive it to completion. I would say ¡°Action¡± is the mark of a leader. Elaborations / Examples of some of my achievements: ? Identify and retain talents and experienced staff members for Guarantee Team succession. ? Successfully trained my Associate and Assistant Manager to be confident speakers for Trade Academy (Guarantees) in 2013, 2014 and 2015. In fact, both of them did not attend any presentation training course other than having in-house practice with me. However, through my guidance, feedback, the articles I have equipped them with to enhance their product knowledge as well as the write up on the tips of presentation, the presentation was great and we received many compliments from the audiences. Our corporate customers were our audiences. ? Mobilizing staff members and work within the Guarantees team to ease operations needs so to achieve the maximum result with scare resources. ? Openness: being able to listen to new ideas, even if they do not conform to the usual way of thinking, I am able to suspend my judgment while listening to others¡¯ ideas, as well as accepting new ways of doing things. I challenge status quo if the process work implemented is not convincing and I find that it unreasonable to ask the staffs to follow suit without understand the underlying objective.
- 4. ? Exercise sense of humor to relieve tension and boredom, as well as to defuse hostility and I use humor to energize followers. ? To retain talent and experience staffs, motivate them and give assurance so to directly bringing our Guarantees business to greater level will be my biggest challenge. ? Contribute towards the continuous improvement of the teams by reviewing processes and workflows and challenge status quo. Proactively recommend and implement best practices. ? Identify the next successors for all levels and aggressively grooming them for their potential for prudent and contingency purposes. - Ad-hoc Projects/ responsibilities: ? I was nominated by top management to attend the ISP98 for Demand Guarantees organized by ABS. ? I work closely to the policy writer, Legal department and other stake holder to streamline, control and improve our Global guideline on Assignability clause, compliance issues, Finance Crime Risk, Sanction Risk and so on. ? I oversee the whole of Trade Academy process from editing the slides, training the speaker, give opening speech and so on. ? I am the team leader to migrate / convert our manual processing our guarantee to a new system in 2014. Task involved in data mapping, testing, re-write of Desk Instruction Book, accounting entries, training and so on. Current Salary S$6731 x12 months + wellness allowance S$85 + medical benefits (S$2500 per year) + 3 months Variable bonus Expected Salary S$7940