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Standards and best practices
Domain
Standard name and
last version
Complete name or main target Published by Owner Webpage
Best practices in IT Service
management
ISO/IEC 20000:2011 ISO/IEC 20000:2011 - IT Service Management
International Organization for
Standardization (ISO) and
the International Electrotechnical
Commission (IEC).
http://www.iso.org/ and http://www.iec.ch/
Best practices in IT Service
management
ITIL V3 Information Technology Infrastructure Library (ITIL) Office of Government Commerce (OGC) http://www.ogc.gov.uk/
Business continuity plan
BS 25999-1:2006
and
BS 25999-2:2007
BS 25999-1:2006 Business Continuity Management Part 1:
Code of practice
BS 25999-2:2007 Business Continuity Management Part 2:
Specification
BSI Group (The British Standards
Institution)
http://www.bsigroup.com/
Business continuity plan ISO 22301:2012
ISO 22301:2012 - Societal security - Business continuity
management systems - Requirements
International Organization for
Standardization (ISO)
http://www.iso.org/
Business continuity plan ISO/IEC 27031:2011
ISO/IEC 27031:2011 - Information technology - Security
techniques - Guidelines for information and communication
technology readiness for business continuity
International Organization for
Standardization (ISO) and
the International Electrotechnical
Commission (IEC).
http://www.iso.org/ and http://www.iec.ch/
Business continuity plan ISO/PAS 22399:2007
ISO/PAS 22399:2007 - Societal security - Guideline for
incident preparedness and operational continuity
management
International Organization for
Standardization (ISO) and Publicly
Available Specification acceptance
process by BSI Group (The British
Standards Institution)
http://www.iso.org/
Continuous improvement /
Process optimization
Lean manufacturing
(Lean)
Production practice with target on the creation of value for
the end customer to be wasteful, and thus a target for
elimination
Toyota http://www.toyota.com/
Continuous improvement /
Process optimization
PDCA (Deming circle)
Control and continuous improvement of processes and
products method
Continuous improvement /
Process optimization
Six Sigma Set of tools and strategies for process improvement Motorola
ISMS Management standard Cobit 5 Control Objectives for Information and Related Technology
Information Systems Audit and Control
Association (ISACA)
http://www.isaca.org/
ISMS Management standard ISM3 Information Security Management Maturity Model (ISM3)
ISMS Management standard
ISO/IEC 27001:2013
and
ISO/IEC 27002:2013
ISO/IEC 27001:2013 - Information Technology - Security
techniques - Information Security management systems -
Requirements
International Organization for
Standardization (ISO) and
the International Electrotechnical
Commission (IEC).
http://www.iso.org/ and http://www.iec.ch/
ISMS Management standard SOGP SOGP (Standard of Good Practice) Information Security Forum (ISF) https://www.isfsecuritystandard.com/
IT Governance Standard ISO/IEC 38500:2008
International Organization for
Standardization (ISO) and
the International Electrotechnical
Commission (IEC).
http://www.iso.org/ and http://www.iec.ch/
Project management
methodology
PRINCE2 Projects in controlled environments Office of Government Commerce (OGC) http://www.ogc.gov.uk/
Risk Management ISO 31000:2009
ISO 31000:2009 - Principles and Guidelines on
Implementation of Risk Management
International Organization for
Standardization (ISO)
http://www.iso.org/
Risk Management ISO/IEC 31010:2009
ISO/IEC 31010:2009 - Risk Management - Risk
Assessment Techniques
International Organization for
Standardization (ISO) and
the International Electrotechnical
Commission (IEC).
http://www.iso.org/ and http://www.iec.ch/
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Standards and best practices

  • 2. Domain Standard name and last version Complete name or main target Published by Owner Webpage Best practices in IT Service management ISO/IEC 20000:2011 ISO/IEC 20000:2011 - IT Service Management International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). http://www.iso.org/ and http://www.iec.ch/ Best practices in IT Service management ITIL V3 Information Technology Infrastructure Library (ITIL) Office of Government Commerce (OGC) http://www.ogc.gov.uk/ Business continuity plan BS 25999-1:2006 and BS 25999-2:2007 BS 25999-1:2006 Business Continuity Management Part 1: Code of practice BS 25999-2:2007 Business Continuity Management Part 2: Specification BSI Group (The British Standards Institution) http://www.bsigroup.com/ Business continuity plan ISO 22301:2012 ISO 22301:2012 - Societal security - Business continuity management systems - Requirements International Organization for Standardization (ISO) http://www.iso.org/ Business continuity plan ISO/IEC 27031:2011 ISO/IEC 27031:2011 - Information technology - Security techniques - Guidelines for information and communication technology readiness for business continuity International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). http://www.iso.org/ and http://www.iec.ch/ Business continuity plan ISO/PAS 22399:2007 ISO/PAS 22399:2007 - Societal security - Guideline for incident preparedness and operational continuity management International Organization for Standardization (ISO) and Publicly Available Specification acceptance process by BSI Group (The British Standards Institution) http://www.iso.org/ Continuous improvement / Process optimization Lean manufacturing (Lean) Production practice with target on the creation of value for the end customer to be wasteful, and thus a target for elimination Toyota http://www.toyota.com/ Continuous improvement / Process optimization PDCA (Deming circle) Control and continuous improvement of processes and products method Continuous improvement / Process optimization Six Sigma Set of tools and strategies for process improvement Motorola ISMS Management standard Cobit 5 Control Objectives for Information and Related Technology Information Systems Audit and Control Association (ISACA) http://www.isaca.org/ ISMS Management standard ISM3 Information Security Management Maturity Model (ISM3) ISMS Management standard ISO/IEC 27001:2013 and ISO/IEC 27002:2013 ISO/IEC 27001:2013 - Information Technology - Security techniques - Information Security management systems - Requirements International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). http://www.iso.org/ and http://www.iec.ch/ ISMS Management standard SOGP SOGP (Standard of Good Practice) Information Security Forum (ISF) https://www.isfsecuritystandard.com/
  • 3. IT Governance Standard ISO/IEC 38500:2008 International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). http://www.iso.org/ and http://www.iec.ch/ Project management methodology PRINCE2 Projects in controlled environments Office of Government Commerce (OGC) http://www.ogc.gov.uk/ Risk Management ISO 31000:2009 ISO 31000:2009 - Principles and Guidelines on Implementation of Risk Management International Organization for Standardization (ISO) http://www.iso.org/ Risk Management ISO/IEC 31010:2009 ISO/IEC 31010:2009 - Risk Management - Risk Assessment Techniques International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). http://www.iso.org/ and http://www.iec.ch/