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RESTRUCTURING THE JOB OF
SUPERVISOR :
OPERATION HEAD
TRAINING REGIONAL, Semarang 18 Agustus 2009
STRUKTUR ORGANISASI CABANG
OPERATION HEAD = SUPERVISOR
- JEMBATAN antara BM dan Staff
- COMPLEMENTARY , ibarat
bermain tenis ganda, saling melengkapi
Sibuk, Sibuk, Sibuk (bangga)
Sibuk # Penting
 Motivasi menjadi orang penting
KESALAHAN SUPERVISOR YG SERING TIDAK DISADARI
SMART SUPERVISOR
Well Delegated
Enough Time to Think about
Future
Tidak terjebak RUTINITAS
Jernih melihat PERSOALAN /
MASALAH
GOOD PRIORITY
Ada waktu untuk Coaching,
Counseling dan Mentoring
SS
IDEAL SUPERVISOR
JIKA TIDAK SEIMBANG
PRO ATASAN
- terjadi gap dengan staff
- tidak tahu permasalahan
 yg sedang terjadi
- Corong penguasa
PRO BAWAHAN
- - terlalu dekat, peran tidak
berfungsi semestinya
- menjadi perongrong
bagi atasan
- Suara demonstran
GENERAL MISTAKES
1. Lingkaran Setan Supervisor Sibuk
2. Ingin menyenangkan semua orang
3. Ingin menjadi pahlawan , satu2nya orang yg bisa
 mengatasi pekerjaan
LINGKARAN SETAN
CARA MEMOTONG
LINGKARAN SETAN
1. GOOD PRIORITY
 Penting - Mendesak
 Penting - Tidak Mendesak
 (yg Tidak Penting : bukan tugas Supervisor)
2. COACHING & CONSELING
SKALA PRIORITAS :
TIPS :
1. Komunikasi
2. Melaksanakan prinsip P-D-C-A
3. Selalu Belajar
4. Menguasai pekerjaan (terutama pekerjaan staff)
5. Skala Prioritas
6. Coaching & Conselling

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