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TEC - Evaluation & Selection Methodology
- 1. The impartial advocate for the enterprise software purchasers Selection Services Leverage our experience to reach your full potential
- 2. … the expert in the focused domain of research, evaluation, and selection of enterprise software. TEC… bridges the gap between the vendor/VAR community and you, the enterprise software purchaser. leverages the information gathered and lessons learned from more than 300 hands-on selection projects to add value to your initiatives. facilitates your ability to quantifiably measure any solution against your custom and prioritized needs to identify the best-fit alternative. incorporates the key decision factors you are aware of, and many that you are not, in your analysis. Technology Evaluation Centers Is…
- 3. Core Competencies TEC offers a proven and differentiated approach combining the following core competencies in the appropriate proportion to support your initiative: Methodology Ensure that you can choose the right solution by employing our best-practice methodology, refined over hundreds of selection projects. Technology Find out how well vendors can meet your specific business needs by using TEC Advisorâ„¢, our online decision support system. Expertise Our analyst, decision experts, and project managers can help you through every stage of the selection process. Research Get articles, white papers, reports, industry best-practice functional and technical requirement set templates with their respective vendor responses, and more.
- 4. Analytical Evaluation Feature Function Category Feature Function Category Requirement Criteria Requirement Requirement Requirement Custom Requirement Custom Requirement Decision Model Phase 1: Research
- 5. Requirement Criteria Different fundamental approaches to gathering requirements
- 6. Analytical Evaluation Vendor Solution Support Capabilities Feature Function Category Supported Not Supported Customization Feature Function Category Extended Criteria Supported Supported Next Release Not Supported Supported Customization Supported Supported Not Supported Supported Supported Customization Assessment Assessment Assessment Requirement Criteria End-User Priorities Must Have Not Needed Critical Important Very important Nice to Have Important Phase 1: Research Phase 2: Evaluation Phase 3: Selection Vendor B Vendor C Important Requirement Requirement Requirement Must Have Custom Requirement Custom Requirement Market Data Assessment Assessment Assessment Important Demonstrations Important References Assessment Assessment Assessment Decision Model Current Solution
- 7. Advanced Visualization Decision Model Prioritization Ranking Decision Table Product Comparison
- 8. History 1993 Developed ERGO™, TEC’s proprietary desktop decision support system (DSS) 1999 Reengineered business model to leverage functional knowledge and domain expertise 2002 Launched our online DSS for a more efficient global reach and lower-cost delivery 2006 Introduced the current software selection services program- offering flexible tailored and affordable support 2009 Expanded our marketing and delivery reach to include Asia-Pacific – now covering all continents 2010 Delivered our 300th evaluation and selection project and established Preferred Partner and OEM Programs
- 11. Software Selection Challenges
- 12. Overcoming the Challenges Structured selection methodology Streamlined requirement gathering Impartial decision support analysis Best of breed vs. comprehensive solution Optimize in-house resources with flexible project options Document support for selection buy-in Clear communication of decision process Objective and transparent software analysis Blueprint for implementation success Risk mitigation Lower total cost of ownership
- 13. Quantify and Validate Streamline and automate your evaluation process Quantify factors that typically aren’t measured, but are important to you Complete and Accurate Comparison Document your business processes first to identify potential gaps Extend your analysis to include input from user assessments Risk Mitigation Reduce bias and promote selection impartiality Comply with regulatory and governance obligations Save Time and Money Run a more efficient and complete project Negotiate the best possible deal from a position of strength Value Proposition
- 15. Our Level of Involvement Self-service Full-service The level of our involvement depends on your budget, timeline, and familiarity with your business requirements and resource capabilities. We combine proven methodologies with human and knowledge capital, supported by patented technologies, to empower you to select the best-fit solution for your custom and prioritized needs. Identify the appropriate level of support for your initiative
- 16. Traditional Approach vs. TEC Methodology Potential for bias or conflicting stakeholder objectives Complicated process, easy-to-overlook feature and function requirements Fails to include a broad base of subject matter experts Fails to measure the subjective assessments of non-feature-function factors Results in a high rate of project failure Ensures objectivity, transparency, and a quantitative analysis Structured approach results in a comprehensive evaluation and selection with audit trails Drives internal consensus and buy-in early and efficiently Includes subjective assessments in an objective and measurable fashion Significantly improves the likelihood of implementation success Traditional Approach TEC Methodology
- 17. Selection Services +1 514-954-3665, ext. 404 [email_address]
Editor's Notes
- #3: We are more concerned with the decision process and less with the final solution you select. We will identify the relevant vendor solutions from our database and will collect the necessary information from those vendor solutions we currently do not have. We channel all of our resources to this singular specialization. We allow you to focus on your business borrowing the knowhow you have developed and combining that with our wealth of stored knowledge from related mandates to deliver a comprehensive analysis. We have figured out how to measure just about any decision factor in an objective manner facilitating your ability to take all of the necessary steps to help you select the right solution, negotiate the best price and establish the foundation for implementation success.
- #4: TEC offers a proven and differentiated approach combining the following core competencies in the appropriate proportion to support your initiative
- #6: Use the graph for requirement gathering as a brief intro to BPM Express
- #14: Call these the ‘ the four main pillars’
- #15: Our proven, best practice methodology is designed to provide an optimal framework for decision making. Research: Gather information related to project, scope, business requirements, resources, products available & capabilities . Evaluation: Evaluate software available on market, based on specific business needs. Selection: Best-fit solution, based on current needs & future strategic objectives. Post Selection Price and contract negotiation Implementation Auditing: Documentation to support implementation activities, plans & auditing materials . Solutions Architecture Lifecycle Management Maintenance/ Management: Collect data required to track performance; costs, workflows & support facilities, based on needs identified in research phase.