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Terry McDermott CV
- 1. Curriculum Vitae Terry McDermott 1 Grassmere terrace Chorley PR7 2JJ Core Skills & Experience From leaving school my desire was to join the army and serve for my country. I joined the Queens Lancs Regiment and served 5 and a half years as a front line soldier. Whilst in the army, I acquired many transferrable skills, such as discipline, time keeping and team working. I was also the team medic in Northern Ireland. I also won many events such as the best soldier of the year in 2001. I made the cross country team and boxed for my regiment many times. I left the army, with Exemplary Grade, to buy a home and settle down with my partner. Since leaving the army in 2004, I joined City Link. I started as a multi drop driver achieving 95 drops per day. I was then offered a job working in the office at City Link as part of the control team. In 2012 my skills were recognised and I was temporarily seconded to the Early Shift Supervisor role. During this time I won Employee of the Month for the Preston depot and also Employee of the Month for the whole North region. In December 2012, I secured the role of Early Shift Manager on a substantive basis in December 2013. I am now over seeing over 50 drivers and have responsibility for compliance and finance control. I have managed to develop many skills on the way and complete a number of courses such as, FLT, presentations skills course, equality and diversity course, first aid course. Personal Details ADDRESS: 1 Grassmere terrace Chorley PR7 2JJ EMAIL: terrythemac@googlemail.com TELEPHONE: 07932359830 DOB: 18 / 02 / 1980 EMPLOYMENT: City Link 2005 2015 Page 1 of 3
- 2. Responsibilities Currently responsible for all aspects of management on the Early Shift. Tasks such as:- 1. Secure and allocate resource to ensure all routes are covered. 2. Forecast and record accurate depot costs to set business targets. 3. Manage a control team and warehouse supervisory staff to ensure all drivers achieve set targets daily. 4. Deal with any non conformance issues with drivers. 5. Undertake key health and safety activities. 6. Complete all rituals to ensure compliance to company policy. 7. Complete all aspects of sick absence management and any disciplinary issues. 8. Resolve Collection and Delivery Issues 9. Allocate Collections 10. Customer Collection Activities 11. High Value Parcel Management 12. Driver pre brief and de-brief 13. Optimise drivers routes 14. Import files from customers 15. Ensure effective handovers to/from other shifts. 16. Sets targets for shift teams and monitors progress 17. Supports Depot Manager to cascade effective communication within the depots own operations and City Links business strategy, key decisions and initiatives. 18. Continually develop team members by conducting regular one to one reviews, quarterly reviews and end of year review with direct reports. 19. Accountable for ensuring that facilities, vehicles, uniforms and staff behaviour are maintained to a high standard and reflect the companys values. 20. Involves team members in continuous improvement / changes and encourages new ideas Achievements: 4 Successful tours of Northern Ireland and received a tour of duty medal. I am the employee forum representative at City Link I have had my 5 years loyalty certificate Currently over 2 years without having a day off sick Promotions: In October 2012 I was temporarily promoted to supervisor on the day shift at City Link, during this time I got employee of the month for the Preston depot and also employee of the month for the whole North region. Page 2 of 3
- 3. In December 2012 I then stepped up and took over AM Team manager on days at the Preston depot. . Competencies: Deliver Results Act Commercially Manage self Coach and Develop Work with Others Display Leadership Additional Skills / Attributes I am very self motivated man, cope well under pressure and thrive on a challenge. I would be an asset to anyone who employs me. I always give my all and can adapt too many situations. I am always willing to learn new skills. I am a very confident person that wants to get on in life. I am pro active and maintain a positive outlook. Currently at Contact Transport based in UPS as the operations Manager Job Description Facilitate Despatch and Debrief discussions and ensure all associated tasks are completed Continually assess business needs and strategically manage all vehicle and operational issues including but not limited to the hiring of vehicles, bookings, enquiries and invoicing Liaise together with the Management Team to remain informed of changing operational requirements and business updates Manage all employee related issues, including but not limited to new starter paperwork and inductions, investigations and sickness absence management Page 3 of 3
- 4. Coach, train, support and develop all employees making full use of all available business tools throughout the performance management cycle Coordinate tasks across the workforce and ensure any vehicle defects, employee/operational issues or otherwise are reported in line with business expectations and are dealt with sufficiently and in a timely manner Demonstrate a full understanding of Company goals, current operational focuses and business performance vs. budgets Support all Drivers to ensure timed deliveries are met by proactively reorganising Driver routes where necessary Ensure routine inspections of all vehicles are completed in accordance with the Employee and Vehicle Handbook Ensure all vehicles are maintained in accordance with Company inspection standards Drive Company vehicles with due care and attention in accordance with the Highway Code of Practice Provide Driver cover and support during absences or busy periods; deliver and collect all requested freight in line with set expectations and instructions and operate as per training and instructions, your allocated PDA Page 4 of 3
- 5. Comply with local procedures with regards the handling of high value goods Comply with local rules regarding cash handling and ensure all Company money is submitted on day of collection Complete any relevant documentation, such as mileage and vehicle defect sheets, as per local requirements Work in a timely and efficient manner, complying with local deadlines to avoid incurring fines to the business Represent the Companys brand by being reliable, polite and maintaining a professional appearance at all times Attend all meetings, training sessions and conference call as per business requirements Work in accordance with Company risk assessments, manual handling training and Health and Safety guidelines at all times as set out in the Employee and Vehicle Handbook References ; Available on request : British Army I have the reference in my file Victoria Armstrong, Depot Manager Preston 07557 135 680 Scott Jackson, Network Regional Manager, City Link, - 07825 401 897 Page 5 of 3
- 6. Comply with local procedures with regards the handling of high value goods Comply with local rules regarding cash handling and ensure all Company money is submitted on day of collection Complete any relevant documentation, such as mileage and vehicle defect sheets, as per local requirements Work in a timely and efficient manner, complying with local deadlines to avoid incurring fines to the business Represent the Companys brand by being reliable, polite and maintaining a professional appearance at all times Attend all meetings, training sessions and conference call as per business requirements Work in accordance with Company risk assessments, manual handling training and Health and Safety guidelines at all times as set out in the Employee and Vehicle Handbook References ; Available on request : British Army I have the reference in my file Victoria Armstrong, Depot Manager Preston 07557 135 680 Scott Jackson, Network Regional Manager, City Link, - 07825 401 897 Page 5 of 3