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The New Public Relations:
Social Media and the Changing Landscape
Kirstie Hamel
Why Should We Care?
 Social media is critical to successful public
relations.
 Drives authenticity
 Establishes brand familiarity
 Communicates effectively with mass audiences
So, What Are We Talking About?
Public Relations:
The art or science of
establishing and promoting a
favorable relationship with
the public.
Social Media:
The online forms of
communicating to the
masses, which include
blogs, microblogs, social
networking sites and
podcasts.
Authenticity
Brands are
held to their
promises and
public image
Social Media allows users to:
 Follow a brand
 Receive offers and
promotions
 View brands community
 See actions taken
Does it really work?
Authenticity Success/Failure Stories:
St. Louis Blues
The Tea Party and Barack Obama
BP and the oil spill
George Bush
Brand Familiarity
Claire McCaskill: Missouri Democrat
Twitter
Facebook
Updates familiarize users with names and faces-
McCaskills accounts remind Missourians who is representing them in
Washington.
True Blood: HBO Program
Twitter
Facebook
Reminds users about show throughout the year.
Handles cast news, products, and company updates.
Handles controversial topics from episodes.
Repetition, Repetition, Repetition
PR facilitates communication
between companies and their
audiences.
Eliminates the
middle man.
Platform for questions and
answers directly from the
source.
Communication
The Power of the Mass Audience:
The Future of Public Relations:
NEW Divisions
NEW Jobs
NEW Opportunities
Works Cited:
 "Changing the Metrics of PR Measurement." Asian Press Release Distribution - ACN
Newswire. 19 Oct. 2010. Web. 19 Oct. 2010.
 "Driving Sales Through Social Media: A WOMMA Wine Wednesday Event Hosted
by Affect Strategies - KansasCity.com." Kansas City's Best Source for News,
Weather, Sports & More | KansasCity.com. Web. 19 Oct. 2010.
 Parr, Ben. "Facebook Like Data and People Search Coming to Bing [LIVE]." Social
Media News and Web Tips  Mashable  The Social Media Guide. Web. 19 Oct.
2010.
 "Public Relations Pros Must Be Social Media Ready." Social Media Explorer 但Social
Media Consulting, Public Speaking and Education. 10 Aug. 2009. Web. 19 Oct.
2010.
 "Social Media Is The Responsibility Of Public Relations." Social Media Explorer 但
Social Media Consulting, Public Speaking and Education. Web. 19 Oct. 2010.
 Warren, Christina. "How PR Pros Are Using Social Media for Real Results." Social
Media News and Web Tips  Mashable  The Social Media Guide. Web. 19 Oct.
2010.

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The new public relations

  • 1. The New Public Relations: Social Media and the Changing Landscape Kirstie Hamel
  • 2. Why Should We Care? Social media is critical to successful public relations. Drives authenticity Establishes brand familiarity Communicates effectively with mass audiences
  • 3. So, What Are We Talking About? Public Relations: The art or science of establishing and promoting a favorable relationship with the public. Social Media: The online forms of communicating to the masses, which include blogs, microblogs, social networking sites and podcasts.
  • 4. Authenticity Brands are held to their promises and public image Social Media allows users to: Follow a brand Receive offers and promotions View brands community See actions taken Does it really work?
  • 5. Authenticity Success/Failure Stories: St. Louis Blues The Tea Party and Barack Obama BP and the oil spill George Bush
  • 6. Brand Familiarity Claire McCaskill: Missouri Democrat Twitter Facebook Updates familiarize users with names and faces- McCaskills accounts remind Missourians who is representing them in Washington. True Blood: HBO Program Twitter Facebook Reminds users about show throughout the year. Handles cast news, products, and company updates. Handles controversial topics from episodes. Repetition, Repetition, Repetition
  • 7. PR facilitates communication between companies and their audiences. Eliminates the middle man. Platform for questions and answers directly from the source. Communication
  • 8. The Power of the Mass Audience:
  • 9. The Future of Public Relations: NEW Divisions NEW Jobs NEW Opportunities
  • 10. Works Cited: "Changing the Metrics of PR Measurement." Asian Press Release Distribution - ACN Newswire. 19 Oct. 2010. Web. 19 Oct. 2010. "Driving Sales Through Social Media: A WOMMA Wine Wednesday Event Hosted by Affect Strategies - KansasCity.com." Kansas City's Best Source for News, Weather, Sports & More | KansasCity.com. Web. 19 Oct. 2010. Parr, Ben. "Facebook Like Data and People Search Coming to Bing [LIVE]." Social Media News and Web Tips Mashable The Social Media Guide. Web. 19 Oct. 2010. "Public Relations Pros Must Be Social Media Ready." Social Media Explorer 但Social Media Consulting, Public Speaking and Education. 10 Aug. 2009. Web. 19 Oct. 2010. "Social Media Is The Responsibility Of Public Relations." Social Media Explorer 但 Social Media Consulting, Public Speaking and Education. Web. 19 Oct. 2010. Warren, Christina. "How PR Pros Are Using Social Media for Real Results." Social Media News and Web Tips Mashable The Social Media Guide. Web. 19 Oct. 2010.