Thoughts on UXin' for Museums - UXCampLondon2014
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際際滷s from my talk at UXCamp London March 2014, on user experience tips and idea when designing interactive installations for a museum or visitor center.
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Thoughts on UXin' for Museums - UXCampLondon2014
- 1. Thoughts on UXin for Museums
- 2. About me Blaise Galinier @blasj Lead UXer at AllofUs I have a cat on my head
- 3. Disclaimer The greatest insights can come from the flimsiest evidence Ken Tmakethatstuffup @blasj #uxcamplondon
- 4. Personas Think groups first Within a group, consider individuals Package E2 - Museography Design Development Phase 31 July 2012 Document No. 2012-RT-20-0019 5 Qatari family of 6 Two parents, 3 children and a live-in nanny. Two adults with a class of 35 children Western non-Qatari family Two adults, 2 children Group of friends Three young females aged 21, 19, 23 Couple of friends Two young male adults aged 18, 19 We would like to spend some time together and do something different. Our friend told us the new Qatar Museum is really cool! We want our children to know their heritage Our class is doing a module on Qatari history and this would be a good way to teach the children. Weve lived here a for a while and would like to connect more with Qatari culture. Single expat One man, aged 40 Here on business, I have a few hours to spare We have created personas for 6 primary groups of visitors @blasj #uxcamplondon
- 5. Learner types Read Observe Listen Do Make sure youve always got something for everyone @blasj #uxcamplondon
- 6. Dwell time Document No. 2012-RT-20-0019 14 1. Short Only see key content, never go in depth. Total visit time: 1.5 - 2 hours Time per gallery: 1o mins avg Time per exhibit: 1 - 2 mins avg 2. Long See all key content and cherry-pick some in depth content. Total visit time: 4 hours Time per gallery: 25 mins avg Time per exhibit: 2 - 5 mins avg 3. Repeated visits See all key and in depth content (over several visits) Total visit time: 8 hours Time per gallery: 45 mins avg Time per exhibit: 2 - 10 mins avg Visitors will behave in different ways and no two visits will ever be the same. To design each exhibit with the necessary degree of flexibility we have considered three types of visits: Do the math @blasj #uxcamplondon
- 7. Content depth Introduction 10 - 30 sec Key message 1 - 2 min In depth 2 - 15 min 1 min chunks @blasj #uxcamplondon
- 11. Engagement mantra Physical objects Cannot see the screen Physical objects General outline of content on screen Small text Animation (with subtitles) Recommendations for content asset use at varying visitor distances Interactive table @blasj #uxcamplondon
- 12. Not everyone is in front @blasj #uxcamplondon
- 13. Accessibility Museums usually have guidelines Working with architects Dont forget foreigners Why not include disabilities in your personas? @blasj #uxcamplondon
- 14. Dont forget Pre-visit experience Way-finding Tickets Transport Set the mood Post-visit experience Takeaways Online exhibits Live data Leave your mark @blasj #uxcamplondon
- 15. Thank you!
- 16. By the way AllofUs is looking for a talented mid-weight / senior UX designer Get in touch! @blasj #uxcamplondon