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Tips & Traps
in Social Media Marketing




     Presenter  Chris Kenney
Introductions


       Chris Kenney

        Principal, Coco Design

        Singer & Bass player, 4 Bands

        583 sites on the Internet when
         I built my first website

        Internet marketing strategist

        Not an expert

Tips & Traps in Social Media Marketing        Chris Kenney 息 2011   2
Tips-n-Traps to expect today



                                                Facebook T N T
                                                Twitter T N T
                                                LinkedIn T N T
                                                YouTube T N T



Tips & Traps in Social Media Marketing   Chris Kenney 息 2011      3
Social media strategy

                                                                         Mapping
    Traditional and social web
     lines are blending
     and this is just the beginning                                                 LinkedIn
                                                        Content          Blogs /
                                                                         Wikis
                                              PR /
    Strategyhave one!                                                             Forums
                                              News
     Write it down
                                                                    S
                                                        Web              Social
    Part of your overall                Workflow                   M                 Facebook
     communication /                                    Site             Media
     marketing plan                                                 M
                                             Search                                 Twitter
    Establish
           SM policy                                   Analytics
                                                                         Ratings
           Voices
           Message                                                                 YouTube

           Frequency                                                   Bookmarks
           Etc.
Tips & Traps in Social Media Marketing      Chris Kenney 息 2011                                4
Social media mantra

 Control is an illusion
        Power to the public, THEY are in control
        Control freaks are left behind
        Learn to let go yeah, tell that to the lawyers
 It is all about engagement
        Its not about you, its about us
        Its about connections, relationships
        Its about communicating with, not at



Tips & Traps in Social Media Marketing   Chris Kenney 息 2011   5
Facebook

    Set up a Fan Page - ask for article.
    Tip  Do not use a personal profile
     for an organization
    Great communication channel
    Naming trap  You only get one chance for
     both the page title and the vanity URL
    Naming Tip  You need 25 fans (likes) to
     get a vanity URL - Facebook.com/username/
    Facebook is a cocktail party, dont push
    Become a resource for your fans
    Promote events




Tips & Traps in Social Media Marketing     Chris Kenney 息 2011   6
Facebook

Tip  Do not use a personal profile
for an organization


    Trap  Created 4 profiles


    Trap           Set up band as profile


    If you get a request from a business
     to be their friend they are in violation
     of the terms of use




Tips & Traps in Social Media Marketing        Chris Kenney 息 2011   6
Facebook naming traps
                                                           Vanity URL




                                                                    Page Title




        Caps




Tips & Traps in Social Media Marketing   Chris Kenney 息 2011                     7
Facebook promoting page




Tips & Traps in Social Media Marketing   Chris Kenney 息 2011   7
Facebook

 Fan Page Report
Facebook

 Fan Page Report
Twitter


 Great PR channel
  if used properly

 Opportunity to engage

 Monitor brand mentions

 Control  learn to let go

 Tip  80/20 rule

 Be innovative

Tips & Traps in Social Media Marketing     Chris Kenney 息 2011   8
Twitter


 Christi McNeill is nuts
  about Southwest Air! 1m

 Monitor brand mentions

 Twitter only promotions

 Tip  80/20 rule

 Two events on twitter
  Kevin Smith - 1.7
  Plane in the Hudson

Tips & Traps in Social Media Marketing     Chris Kenney 息 2011   8
Twitter


View Mentions & Saved Search Quickly




Tips & Traps in Social Media Marketing     Chris Kenney 息 2011   8
LinkedIn


 JUST DO IT!

 Professional networking vs. social networking

 Twitter and blog feeds

 Tip  Great incoming link opportunities for SEO
  to your website, blog & YouTube channel

 Tip  Answer Questions
Tips & Traps in Social Media Marketing     Chris Kenney 息 2011   9
LinkedIn link juice




Tips & Traps in Social Media Marketing    Chris Kenney 息 2011   10
LinkedIn - Six degrees




Tips & Traps in Social Media Marketing   Chris Kenney 息 2011   10
LinkedIn - Questions & Answers




Tips & Traps in Social Media Marketing   Chris Kenney 息 2011   9
YouTube


 Excellent way to drive traffic

 Tip  Front weight your title &
  description with keywords

 Tip  Strong call to action in video description

 Tip  Add keyword tags

 Tip  Link back to your website

Tips & Traps in Social Media Marketing     Chris Kenney 息 2011   11
YouTube


 Haulers crashed our
  server

 100 requests per sec

 176,000 subscribers at
  the time




Tips & Traps in Social Media Marketing     Chris Kenney 息 2011   11
Maps & Ratings




Tips & Traps in Social Media Marketing        Chris Kenney 息 2011   12
Maps help with SEO




Tips & Traps in Social Media Marketing   Chris Kenney 息 2011   13
際際滷share (bonus)

 World's largest
  community for
  sharing presentations

 Business media site for sharing presentations,
  documents and pdfs

 Think of it as YouTube for presentations

 http://際際滷share.net / CocoDesign

Tips & Traps in Social Media Marketing   Chris Kenney 息 2011   14
Thank you thankyouverymuch


                                         LinkedIn.com / in / WebJunkie

                                          際際滷Share.net / CocoDesign

                                                       http://ChrisKenney.net

                                                Twitter.com / chriskenney

                                                  chrisk@cocodesign.com



Tips & Traps in Social Media Marketing   Chris Kenney 息 2011                15
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Tips & traps in social media marketing

  • 1. Tips & Traps in Social Media Marketing Presenter Chris Kenney
  • 2. Introductions Chris Kenney Principal, Coco Design Singer & Bass player, 4 Bands 583 sites on the Internet when I built my first website Internet marketing strategist Not an expert Tips & Traps in Social Media Marketing Chris Kenney 息 2011 2
  • 3. Tips-n-Traps to expect today Facebook T N T Twitter T N T LinkedIn T N T YouTube T N T Tips & Traps in Social Media Marketing Chris Kenney 息 2011 3
  • 4. Social media strategy Mapping Traditional and social web lines are blending and this is just the beginning LinkedIn Content Blogs / Wikis PR / Strategyhave one! Forums News Write it down S Web Social Part of your overall Workflow M Facebook communication / Site Media marketing plan M Search Twitter Establish SM policy Analytics Ratings Voices Message YouTube Frequency Bookmarks Etc. Tips & Traps in Social Media Marketing Chris Kenney 息 2011 4
  • 5. Social media mantra Control is an illusion Power to the public, THEY are in control Control freaks are left behind Learn to let go yeah, tell that to the lawyers It is all about engagement Its not about you, its about us Its about connections, relationships Its about communicating with, not at Tips & Traps in Social Media Marketing Chris Kenney 息 2011 5
  • 6. Facebook Set up a Fan Page - ask for article. Tip Do not use a personal profile for an organization Great communication channel Naming trap You only get one chance for both the page title and the vanity URL Naming Tip You need 25 fans (likes) to get a vanity URL - Facebook.com/username/ Facebook is a cocktail party, dont push Become a resource for your fans Promote events Tips & Traps in Social Media Marketing Chris Kenney 息 2011 6
  • 7. Facebook Tip Do not use a personal profile for an organization Trap Created 4 profiles Trap Set up band as profile If you get a request from a business to be their friend they are in violation of the terms of use Tips & Traps in Social Media Marketing Chris Kenney 息 2011 6
  • 8. Facebook naming traps Vanity URL Page Title Caps Tips & Traps in Social Media Marketing Chris Kenney 息 2011 7
  • 9. Facebook promoting page Tips & Traps in Social Media Marketing Chris Kenney 息 2011 7
  • 12. Twitter Great PR channel if used properly Opportunity to engage Monitor brand mentions Control learn to let go Tip 80/20 rule Be innovative Tips & Traps in Social Media Marketing Chris Kenney 息 2011 8
  • 13. Twitter Christi McNeill is nuts about Southwest Air! 1m Monitor brand mentions Twitter only promotions Tip 80/20 rule Two events on twitter Kevin Smith - 1.7 Plane in the Hudson Tips & Traps in Social Media Marketing Chris Kenney 息 2011 8
  • 14. Twitter View Mentions & Saved Search Quickly Tips & Traps in Social Media Marketing Chris Kenney 息 2011 8
  • 15. LinkedIn JUST DO IT! Professional networking vs. social networking Twitter and blog feeds Tip Great incoming link opportunities for SEO to your website, blog & YouTube channel Tip Answer Questions Tips & Traps in Social Media Marketing Chris Kenney 息 2011 9
  • 16. LinkedIn link juice Tips & Traps in Social Media Marketing Chris Kenney 息 2011 10
  • 17. LinkedIn - Six degrees Tips & Traps in Social Media Marketing Chris Kenney 息 2011 10
  • 18. LinkedIn - Questions & Answers Tips & Traps in Social Media Marketing Chris Kenney 息 2011 9
  • 19. YouTube Excellent way to drive traffic Tip Front weight your title & description with keywords Tip Strong call to action in video description Tip Add keyword tags Tip Link back to your website Tips & Traps in Social Media Marketing Chris Kenney 息 2011 11
  • 20. YouTube Haulers crashed our server 100 requests per sec 176,000 subscribers at the time Tips & Traps in Social Media Marketing Chris Kenney 息 2011 11
  • 21. Maps & Ratings Tips & Traps in Social Media Marketing Chris Kenney 息 2011 12
  • 22. Maps help with SEO Tips & Traps in Social Media Marketing Chris Kenney 息 2011 13
  • 23. 際際滷share (bonus) World's largest community for sharing presentations Business media site for sharing presentations, documents and pdfs Think of it as YouTube for presentations http://際際滷share.net / CocoDesign Tips & Traps in Social Media Marketing Chris Kenney 息 2011 14
  • 24. Thank you thankyouverymuch LinkedIn.com / in / WebJunkie 際際滷Share.net / CocoDesign http://ChrisKenney.net Twitter.com / chriskenney chrisk@cocodesign.com Tips & Traps in Social Media Marketing Chris Kenney 息 2011 15