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Tom Mcneal Resume
- 1. THOMAS K. MCNEAL 27 West Pennsylvania Avenue Stewartstown Pa 17363 • 717-668-5479 • E-mail/itldo4me2@gmail.com A talented management professional with extensive knowledge of sales and customer service Experience •25 plus years of management experience •Adept at inventory control, costing, and promotions •Familiar with all aspects of food service •Hard working able to multi-task effectively •History of increasing sales and profitability •Outstanding training, leadership and communications skills PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS Browns Orchards & Farm Market 2013 to present Chef/ Operations Manager- General manager over multiple departmental managers. Establish labor and food cost budgets for all food operations. Positioned the Café for a 45% growth in 2014. Responsible for all vendor negotiations and maintenance contracts. Responsible for new catering department development. Created Orchard to Table monthly dinner and cooking demo. Worked directly with CEO on all aspects of the business. Chartwells Higher Education Compass Group, NAD Towson University Baltimore Md. March 2010 to 2013 Manage Newell Dining hall and The Den. Promoted to Senior Director overseeing Glen Dining Hall and Micro-Mart Maintain all sanitation records and HACCP documentation, Manage 3.5 million dollar multi-unit operation. Supervise two managers six supervisors and forty-five associates. Responsible for; food cost, cpm, labor cost, budgets and forecasting. Menu management and marketing to the students. LEONARD PAPER COMPANY, Baltimore, Md. June 2009 to February 2010 Account Sales Executive Established company presence in southern Pennsylvania Build company sales, service, marketing and education Establishing key client relationships for company growth Provide competitive sales quotes and maintenance of new accounts required to facilitate delivery schedules and maintain company objectives and sales projection ECOLAB Territory Sales Manager Service 80 accounts in the Towson area. Maintain equipment and inventories. Add new business. Provide training and support for corporate accounts. June 2007 to June 2009 CHARTWELLS HIGER EDUCATION Compass Group, NAD Towson University Baltimore Md. Director of Dinning Services August 2005- June 2007 Manage Student Union Retail Operations. Maintain all sanitation records and HACCP documentation, Oversee 3.2 million dollar multi-unit operation. Supervise four managers six supervisors and seventy-five associates. Responsible for; food cost, labor cost, and budgets. Menu management and marketing to the students. MORRISONS, COMPASS GROUP UNION MEMORIAL HOAPITAL Executive Chef Production Manager January 2005-August 2005 Responsible for all aspects of food production in a retail setting. Purchasing, production records, food costing, menu management. Center of Excellence.
- 2. GLEN ROCK MILL INN, Glen Rock, PA June 2003-December 2004 Executive Chef Proprietor Opening of all aspects of restaurant and hotel, ordering, menu design, training,transfer of licenses, certifications, marketing, accounting, maintenance, catering, and costing. EUREST DINING COMPASS GROUP With five years of employment was promoted five times rising from Relief Manager to General Manager and District Chef. Completed People Vision, Front and Center, Diversity Awareness, Serve Safe Certification Trainings. General Manager / Regional Support Manager : Armstrong Headquarters, Lancaster, PA January 2002-June 2003 Managing a cash food operation, ordering operational needs, inventory control and management, operational reporting, supervising assistant manager and employees, accounting, payroll, cash deposits, hiring, and morale. Maintain accounting for QVC. EUREST DINING, UNIT MANAGER DISTRICT CHEF: Zurich Insurance, Baltimore, MD June 2000-January 2002 Managing a cash food operation, ordering operational needs, inventory control and management. Operational reporting, supervising assistant manager and employees, accounting, payroll, cash deposits, hiring, and morale. Gain national account status. Earned 2001 Regional Mid Atlantic Account of the Year, BeAstar 2000 and 2001 Five Star Achievement, Golden Shovel Award, Outstanding Customer Satisfaction. Became a CFE. RELIEF MANAGER/BALTIMORE DISTRICT CHEF December 1998-June 2000 Covering Baltimore District Units that needed relief and training of new food concepts and Programs. Was responsible for Unit audits of all existing accounts in Baltimore area CUSTOM COFFEE COMPANY, New Freedom, PA June 1992-December 1998 Executive Route Sales: Baltimore District Area Maintaining over 200 accounts in the Baltimore area, adding new clients, maintaining inventories, Cash flow, equipment repairs and installation, and client relations. SERVICE AMERICA CORPORATION Hunt Valley, MD April 1989-June 1992 Chef/Assistant Manager: PHH World Headquarters Supervised kitchen operation, assisted unit manager in her duties, ordering, operational needs, Inventory control and management, operational reporting, supervising employees, accounting, payroll, cash deposits, Implementing new concepts and programs, hiring and morale. POLITICS RESTURANT OLD TOWN ALEXANDRIA, Alexandria, VA February 1987-May 1989 Executive Chef: Four Star Restaurant capacity seating of 300 Open restaurant, training and hiring of staff, menu design, and food cost, ordering, expediting of Food, inventory control, and deposits. Apprentice Chef 1982-1989 Various restaurants and catering to include; Politics restaurant, Fiest Catering, Edwards Ferry Inn, Treebeards, Bombay Bicycle Club and Fantastic Fritzby Flying Food Factory. Restaurant career started as dishwasher working to salad prep, line cook, broil cook to sous chef. 1974-1982 OBJECTIVE To utilize thirty years of food and management experience in which responsibility may lead to top management levels. Continue educational path to reach my goals. EDUCATION Lake Braddock, Burk, VA: General Studies, June 1979 U.S.A.F.: 1979-1982 Honorable Discharge